1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Corrupt Registry (preventing Adobe Reader upgrade)

Discussion in 'Windows XP' started by Bonecaya, 2008/07/06.

  1. 2008/07/06
    Bonecaya

    Bonecaya Inactive Thread Starter

    Joined:
    2008/07/06
    Messages:
    5
    Likes Received:
    0
    Ok..

    I have a corrupt registry entry. The entry deals with Adobe Reader and will not let me upgrade as that key needs deleted/edited by the upgrade.

    That's what lead me to this long and frustrating journey.

    I've installed and used the recovery console to enable me to copy in a hopefully uncorrupted older registry set from a previous restore point. Problem that has came up .. I couldn't see the folder where those files are.. "C:\System Volume Information "

    After some command line research.. and a few hours of rebooting.. I finally got to "see" the folders.. unfortunately.. all the restore points are only a couple of days old.. not old enough to not have the corrupted keys.

    ARGHHH :(

    Is there anything short of a full re-install of XP to fix this?
     
  2. 2008/07/06
    noahdfear

    noahdfear Inactive

    Joined:
    2003/04/06
    Messages:
    12,178
    Likes Received:
    15
    Welcome to WindowsBBS Bonecaya :)

    What registry key is giving you problems? And what's the problem with it?
    What do you want done with the key? Removed, permissions, etc?
     

  3. to hide this advert.

  4. 2008/07/07
    Bonecaya

    Bonecaya Inactive Thread Starter

    Joined:
    2008/07/06
    Messages:
    5
    Likes Received:
    0
    just deleting it would be great..

    The new Adobe Reader install stops at the point of messing with that particular entry. The worst part is that the first time it did that, it had already un-installed the older version of Adobe Reader and now can't reinstall any version.

    HKEY_CLASSES_ROOT\CLSID\{C523F39F-9C83-11D3-9094-00104BD0D535}

    is the key in question.
     
  5. 2008/07/07
    noahdfear

    noahdfear Inactive

    Joined:
    2003/04/06
    Messages:
    12,178
    Likes Received:
    15
    Go away it is. Copy the contents of the code box below. Open a command window and paste in the text.

    Code:
    @echo off
    reg add  "HKEY_CLASSES_ROOT\CLSID\{C523F39F-9C83-11D3-9094-00104BD0D535}dummy" /f
    reg save  "HKEY_CLASSES_ROOT\CLSID\{C523F39F-9C83-11D3-9094-00104BD0D535}dummy" dummy.hiv
    reg restore  "HKEY_CLASSES_ROOT\CLSID\{C523F39F-9C83-11D3-9094-00104BD0D535}" dummy.hiv
    reg delete  "HKEY_CLASSES_ROOT\CLSID\{C523F39F-9C83-11D3-9094-00104BD0D535}" /f
    reg delete  "HKEY_CLASSES_ROOT\CLSID\{C523F39F-9C83-11D3-9094-00104BD0D535}dummy" /f
    del /q dummy.hiv
    exit
    cls
    
    Done!
     
  6. 2008/07/07
    Bonecaya

    Bonecaya Inactive Thread Starter

    Joined:
    2008/07/06
    Messages:
    5
    Likes Received:
    0
    I tried it, but still got the corrupt key..
     
  7. 2008/07/07
    noahdfear

    noahdfear Inactive

    Joined:
    2003/04/06
    Messages:
    12,178
    Likes Received:
    15
  8. 2008/07/07
    Bonecaya

    Bonecaya Inactive Thread Starter

    Joined:
    2008/07/06
    Messages:
    5
    Likes Received:
    0
    Scan complete,, no deletions

    now this is getting worrisome.. LOL

    There is a gap in the fifo.log for system restore, could something have turned off the system restore.. then mcaffee or similar turned it back on? I'm pretty sure the restore points are deleted when it's turned off.. then the numbering when it's turned back on just picks up where it left off..
     
    Last edited: 2008/07/07
  9. 2008/07/07
    noahdfear

    noahdfear Inactive

    Joined:
    2003/04/06
    Messages:
    12,178
    Likes Received:
    15
    Right click the key and select Permissions.
    If you get a message about no privleges then nothing happens, right click and select Permissions again.
    Once on the permissions tab, click Advanced.
    On the Owner tab, select either your username or the Administrators, check the box to replace permissions for child objects, then click Apply
    Select the Permissions tab
    If not listed, Add your username and give Full
    Apply and OK out
    See if you can delete the key
     
  10. 2008/07/07
    Bonecaya

    Bonecaya Inactive Thread Starter

    Joined:
    2008/07/06
    Messages:
    5
    Likes Received:
    0
    EUREKA!!!

    Many Many Thanks !!

    I had tried setting permissions before,, but no joy.. I didn't setup the advanced section.

    I can now sleep in my own bed.. was the Mrs's laptop.. :)
     
    Last edited: 2008/07/07
  11. 2008/07/07
    noahdfear

    noahdfear Inactive

    Joined:
    2003/04/06
    Messages:
    12,178
    Likes Received:
    15
    :D

    You're very welcome!
     
  12. 2008/07/08
    telephonics

    telephonics Inactive

    Joined:
    2008/02/23
    Messages:
    125
    Likes Received:
    0
    Corrupt Registry Entry

    Yours is a common problem for Adobe users. When you install any adobe product it includes an automatic up date and on many machines this is the root of the problem. For several reasons when the updater tries to do it's automated task it fails and then starts using 100% of the CPU which practically makes the machine useless. There is and easy solution. Lets delete the automatic updater. To do so ,open "My Computer" then click on the C drive. Scroll down to Docu,ments and Settings and Find "Adobe" Open Adobe and find "Updater 5" and delete it. But remember that thereafter you'll have to manually update and Adobe program you run.
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.