DCOM error 10010

Hi all
Iam back, I know.

So, my problem is these dcom error are slowing down my shutdown. When I click start/turn off computer it takes about 3 mins for that second screen to pop up. The one with standby/shutdown/restart. Then another 3 mins for it to turn off.

This all started happening when I bought a 500 gig external HD for backups. Its a seagate and came with some software called memeo (I think) Didn't like it so I reformated the external drive and installed Acronis True Image.
And so ever since June 16 I have had these DCOM errors. I followed the instrutions from the help and support through MS but can't figure out the program vendor, CAuto Update Class 1.0.

Win XP sp2

Anybody have some ideas?
Thanks
H

 

I have. And I saw the hotfix at microsoft. But, as far as I can tell it applies to windows server 2003. As does most of the other articles.

If I can narrow down the program and then I could disable it or set it to manual run.

Hill

 

Hi Arie
Thanks for getting back to me.

I reinstalled Acronis true image. Now instead of 1 dcom error Iam getting 3.
I can't remember if I had to install net frame work from MS, on that very first install, so I could use acronis.
I have upgraded to the latest build of acronis. No effect.
Safe mode works like normal. and safe mode with networking works like normal. Those are the only errors in event log.

DCOM error 1:

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 7/2/2008
Time: 9:53:11 PM
User: HEATH-7AEBF70F1\Julie Williams-Hill
Computer: HEATH-7AEBF70F1
Description:
The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

DCOM error 2:

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 7/2/2008
Time: 10:07:00 PM
User: HEATH-7AEBF70F1\HAH
Computer: HEATH-7AEBF70F1
Description:
The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


DCOM error 3:

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 7/2/2008
Time: 10:09:14 PM
User: NT AUTHORITY\SYSTEM
Computer: HEATH-7AEBF70F1
Description:
The server {9B1F122C-2982-4E91-AA8B-E071D54F2A4D} did not register with DCOM within the required timeout.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I have followed the instructions to dig through the registry to determine the program vendor of (CAuto Update Class 1.0.) but couldn't locate it once I got to the part about going to your start/programs.

Just found this: http://www.windowsbbs.com/showthread.php?t=47229
I may try the above when I get home from work. Arie would it be safe from me to try that?

and this but I don't have any HP stuff. Home built comp
http://forums.techarena.in/showthread.php?t=68541

Thanks
Hill

 

Boy, am I getting frustrated!
So, I ran that script from the other post. It would work for the first 5 mins or so but then after an hour it would revert back to super slow shutdown.

So since it seems to be related to the auto update I turned that to manual in admin tools/services/auto update. Just checked it and it looks like it reverted back to automatic. Does anyone know if when I restart will it revert back to automatic and if so, is there another service I should disable or set to manual?

Iam wondering if SP3 might help me?

 

Hi Hill

It is usually not a good idea to do a major update like SP3 in hopes it will correct a problem.

The problem may cause SP3 to go out to left field and get you in worse trouble.

OK for your issue lets shoot it with a shotgun of multiple possible fixes.

Begin..

In services stop and disable all of the below just to get them out of the way for now for trouble shooting purposes.

Nothing is un-installed or deleted only disabled from running!

They can be put back anytime later but I would not, as none of them are needed by most home users and very few business users. Basically stuff M$ thought you should have.

Disabled uses no memory (RAM) and no CPU cycles.
Manual uses the RAM but a small amount of CPU.
Auto and not started they use even more RAM and CPU.
Auto and started even more RAM and CPU ..

Now in this case we disabling for trouble shooting purposes. But when we finish if you leave them all off until it is noticed that you need one (not likely for 99%) then it can be enabled.

Leaving these all off, then becomes a performance tweak/boost as they free some RAM and CPU cycles! Special note. If you are going to pick and choose then be aware that the small amount of RAM and CPU cycles of each one individually is not significant but as a group it is! So if you need most of them (or just think you do because you don't) then just as well enable them all)!

DNS Client
Fast User switching
Indexing service
Messenger
Net logon
Net.TCP Port Sharing
NetMeeting Remote Desktop Sharing
IPsec services
QoS RSVP
Remote Registry
Uninterruptable power supply
Universal Plug and play
Web Client
Windows media player Network Sharing

IF you are using a wired network card and "NOT" using wireless on this computer then you can
also disable

Wireless Zero configuration

This is only used on computers with a wireless NIC like a Laptop. Do not disable Wireless Zero configuration on a Laptop. Has nothing to do with other wireless hardware like wireless routers etc.

In short if this computer has a CAT 5 or 6 cable and no ability to connect wirelessly if that cable is unplugged, then you can disable Wireless Zero configuration.

This is not to be confused with Wired Auto Config do not disable that!
========================================================

Download Dial-A-Fix (DAF)
http://wiki.djlizard.net/Dial-a-fix#...C_and_articles

Have XP CD available in case DAF needs a file.

Check all boxes on the screen (clear any restrictions if it shows any)
Then click GO!

When the entire page is finished click the HammerHead at bottom to go to the second DAF page.

Here 1 at a time do the below

Reinstall BITS

Repair Permissions

Watch for any File not found or other errors and make note as this may lead to the fix!

Reboot retest!

Get back to us.

Mike

 

Hi mflynn

So, I turned off Automatic updates through control panel/automatic updates. Seems to have worked. Setting auto updates under admin tools/services to manual or disabled would restart after comp was rebooted.

My wife is in the middle of doing school work and the such so was I can get on the comp for an extend period I'll give those suggestions a go. Thanks a bunch mflynn. Hopefully it will work. Would hate to miss important updates.

Thanks all
Hill

 

Extended period?

The procedure may look complex because of the details I posted.

But the entire time to do the entire post should only be about 6-7 minutes.

Mike