Help me identify a PCI device under a Win 2000 installation

This is a Dell Dimension 4100(P3-800) that I'm putting together. Win2000pro installed. Under device manager, there is a category with a big yellow question mark called Other Devices. Expanding it shows a PCI DEVICE with the same yellow question mark with the yellow ball/black exclamation mark. Under the general tab it says other devices,unknown manufacturer,Location: PCI BUS 0, device 31, function 3. Under the driver tab-everything is either unknown or unavailable. Under Resources-IRQ 09, and Input/Output range is EFAO-EFAF.
What driver should I be installing for this device?
Thanks.

 

Not sure if this also works for Windows 2000, but worth a shot. Open the device manager and rightclick on the device, open the propperties. Check if there is a "details" tab and if so, see if you can find a Hardware ID or Device Instance ID, looking like the one below.

PCI\VEN_10EC&DEV_8139&SUBSYS_813910EC&REV_10\4&3191A3E6&0&3870

With the information of that code, goto pcidatabase.com and fill out the part after DEV (in my example it will be 10EC) in the device searchbox. Click search and click on the vendor name that pops up. Then open the search option from your browser (usualy Ctrl + F) and fill out the DEV code (in my example 8139) and search the list. Look what results you get under Device ID. Use that info to find a working driver.

Hope this works out for Windows 2000 too. It has helped me alot identifying hardware after people upgrade from Vista to XP.

Good luck!

 

do you have any PCI cards installed and what service pack do you have installed minimum is 3, 4 is best.
hawk22

 

Thanks for your replies, Martijn and Hawk22. Unfortunately, under Win2000 the device info is not available. I do have service pack 4 and even some "upgrade" or upconvert, or something like that, that implies that it is some sort of add-on to service pack 4. I came across that when I tried to install AVG 8.0 free. AVG told me that I absolutely had to have Service pack 4 as well as that subsequent addendum before it would let me install AVG 8.0 free.
I have been in contact with Dell tech support. No solution. I suspect that my problem stems from having installed the wrong modem driver. When I installed Win 2000pro, it installed a modem ok, but I do not think that it was the correct modem. I have since downloaded a driver that I guessed!! was the right one. Now, under device manager>properties>diagnostics>Query modem, I did get a satisfactory result in that I got a bunch of ok's, and other readouts, and not, modem not found or could not open com port X. I haven't yet actually connected the modem to the wall to see if it actually dials out. This computer is intended to be eventually given as a gift to a little old lady of modest means who has an account with Netzero dialup, and can't afford a DSL or cable line, so a functioning modem is pretty much a must.
I went to Dell support and downloaded a driver for a modem, installed it, and as I said, the modem replies to the query just fine.
Is it possible that I downloaded the wrong driver?
The service tag for this Dimension 4100 is 7FX6301. When I look for all drivers under Win 2000, I get 16 options under "communication ". True, several are applications, some are ActionTec modems, and others, but there are about 4 or 5 drivers for a Conexant modem.
Here is the info that I copied right off the modem card: GVC Model SF1156IV/R9E On the Conexant chip on the modem it reads: RH56D/SP-PCI. R6795-11.
The tech at Dell stated that the PCI device in question may not be the modem at all but may be some part of the motherboard chipset driver. Unfortunately, the chip on the motherboard is illegible. I do see the intel logo, but the other numbers are so faint that it is probably impossible to read, even with a high intensity light and a magnifying glass. Is there a program like SANDRA or other system info program(Belarc) that would give me the necessary chipset info?
The tech at Dell said that the chipset driver probably resided on the original install or support CD that shipped with the Dimension 4100, but it is now unavailable. Is this worth pursuing, or am I better off trying to uninstall and properly install the modem with the correct driver?
The computer has a sticker for WinMe on the outside. I don't believe that that should preclude me from finding the right drivers under Win2000.
This computer has an AGP video slot. The PCI slots are occupied by a Linksys Lan card for which I did find a driver and it is now connected through a wire to my router, and appears to be working flawlessly. The other cards are a creative Labs sound card with drivers that are installed by the Win2000 CD, and the modem. It did also have a USB card that had 4 ports on the back, and one more that was made for an internal connection. I pulled that card out as the motherboard already has two USB ports near the Keyboard and mouse PS2 ports. I hoped at that time that this was the offending PCI device.
It evidently wasn't.
Also, the current BIOS is 4.0. There is a version 11 available for download.
Is that worth pursuing?
Any advice?
Thanks again.

 

Happy news! Solution came via an online chat with two Dell support folks. I googled PCI Bus 0 Device 31 Function 3, and found quite a number of hits.
One of them led me to believe more strongly that the chipset driver was needed. One of the dell techs gave me a URL to a file which I downloaded, installed, and voila-no question mark or mention of other devices. The only minor glitch was that now there was a red X over one of the SMBus controllers. That was solved easily by right clicking it, enabling, and then rebooting.
Thanks to one and all for your help.

 

Glad it worked out for you, one thing I would like to mention to you is in regards to the PCI USB2 card, the other USB ports might not be USB 2 only 1.1. Inserting a USB 2 stick will tell you as Windows will inform you
"This Device Can Perform Faster If Connected To a USB 2 Port "
hawk22