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Very Slow Computer, possible virus?

Discussion in 'Malware and Virus Removal Archive' started by Selphy, 2008/06/23.

  1. 2008/06/23
    Selphy

    Selphy Inactive Thread Starter

    Joined:
    2008/02/21
    Messages:
    12
    Likes Received:
    0
    I don't know what's wrong with my computer. I run my anti-virus and it doesn't pick anything up. At the same time, I run Spybot and Ad-Aware and nothing is fixed or taken out, but whenever I try to run a program, or max, min a window, it takes a good 10 seconds of loading. I know my computer isn't this outdated because just several months ago, I reformatted and it ran great. Just after some time, it started to get some slowdown, and now it's very bad.

    Can anyone check this for me?

    Deckard's System Scanner v20071014.68
    Run by Cierno on 2008-06-23 09:11:23
    Computer is in Normal Mode.
    --------------------------------------------------------------------------------



    -- HijackThis (run as Cierno.exe) ----------------------------------------------

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:11:38 AM, on 6/23/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    D:\Anti-Junk Programs\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Nexon\Mabinogi\npkcmsvc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files\Windows Live\Messenger\usnsvc.exe
    C:\Program Files\Azureus\Azureus.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    D:\Anti-Junk Programs\dss.exe
    C:\PROGRA~1\TRENDM~1\HIJACK~1\Cierno.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe "
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe "
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{9B56BAEA-5F90-401D-85D7-8F283671E20B}: NameServer = 66.51.206.100,66.51.205.100
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: avgrsstx.dll
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - D:\Anti-Junk Programs\Ad-Aware 2007\aawservice.exe
    O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Creative Service for CDROM Access - Unknown owner - C:\WINDOWS\system32\CTsvcCDA.exe (file missing)
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: npkcmsvc - INCA Internet Co., Ltd. - C:\Program Files\Nexon\Mabinogi\npkcmsvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

    --
    End of file - 7162 bytes

    -- Files created between 2008-05-23 and 2008-06-23 -----------------------------

    2008-06-23 08:55:26 0 d-------- C:\Program Files\EcoleSoftware
    2008-06-22 23:32:06 0 d-------- C:\Program Files\SystemRequirementsLab
    2008-06-22 23:31:59 0 d-------- C:\Documents and Settings\Cierno\Application Data\SystemRequirementsLab
    2008-06-21 12:42:09 0 d-------- C:\WINDOWS\Prefetch
    2008-06-21 12:29:19 0 d-------- C:\WINDOWS\system32\scripting
    2008-06-21 12:29:18 0 d-------- C:\WINDOWS\l2schemas
    2008-06-21 12:29:17 0 d-------- C:\WINDOWS\system32\en
    2008-06-21 12:29:16 0 d-------- C:\WINDOWS\system32\bits
    2008-06-21 12:24:15 0 d-------- C:\WINDOWS\ServicePackFiles
    2008-06-21 12:20:46 0 d-------- C:\WINDOWS\network diagnostic
    2008-06-21 12:18:19 0 d-------- C:\WINDOWS\system32\ReinstallBackups
    2008-06-21 11:28:58 0 d-------- C:\WINDOWS\nvidia icons
    2008-06-21 11:24:49 0 d-------- C:\Program Files\Rohan
    2008-06-20 20:08:07 0 d-------- C:\Program Files\music
    2008-06-20 20:08:07 0 d-------- C:\Program Files\GameGuard
    2008-06-08 12:46:06 0 d-------- C:\Documents and Settings\NetworkService\My Documents
    2008-05-29 22:42:03 0 d-------- C:\Program Files\Neffy
    2008-05-29 09:18:29 0 d-------- C:\Program Files\JquickTrans
    2008-05-29 09:17:45 796672 --a------ C:\WINDOWS\GPInstall.exe <Not Verified; Qsc; GP-Install>
    2008-05-25 00:29:53 0 d-------- C:\Program Files\tasofro


    -- Find3M Report ---------------------------------------------------------------

    2008-06-23 09:14:05 0 d-------- C:\Documents and Settings\Cierno\Application Data\Azureus
    2008-06-22 22:56:02 0 d-------- C:\Documents and Settings\Cierno\Application Data\OpenOffice.org2
    2008-06-21 21:33:53 0 d-------- C:\Documents and Settings\Cierno\Application Data\Mozilla
    2008-06-21 12:43:48 4212 ---h----- C:\WINDOWS\system32\zllictbl.dat
    2008-06-21 12:29:58 0 d-------- C:\Program Files\Messenger
    2008-06-21 12:29:15 0 d-------- C:\Program Files\Movie Maker
    2008-06-21 12:23:42 0 d-------- C:\Program Files\Windows NT
    2008-06-15 18:23:58 0 d-------- C:\Program Files\OpenOffice.org 2.4
    2008-05-19 01:20:17 0 d-------- C:\Program Files\mkv2vob
    2008-05-19 01:20:03 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
    2008-05-11 21:26:01 0 d-------- C:\Documents and Settings\Cierno\Application Data\Aim
    2008-05-09 19:40:20 0 d-------- C:\Documents and Settings\Cierno\Application Data\Adobe
    2008-05-07 13:43:22 0 d-------- C:\Program Files\AVG
    2008-05-02 22:46:00 1630208 --a------ C:\WINDOWS\system32\nwiz.exe
    2008-05-02 22:46:00 1019904 --a------ C:\WINDOWS\system32\nvwimg.dll
    2008-05-02 22:46:00 1703936 --a------ C:\WINDOWS\system32\nvwdmcpl.dll
    2008-05-02 22:46:00 466944 --a------ C:\WINDOWS\system32\nvshell.dll
    2008-05-02 22:46:00 1486848 --a------ C:\WINDOWS\system32\nview.dll
    2008-05-02 22:46:00 1339392 --a------ C:\WINDOWS\system32\nvdspsch.exe
    2008-05-02 22:46:00 442368 --a------ C:\WINDOWS\system32\nvappbar.exe
    2008-05-02 22:46:00 425984 --a------ C:\WINDOWS\system32\keystone.exe
    2008-04-19 18:48:11 668 --a------ C:\Documents and Settings\Cierno\Application Data\vso_ts_preview.xml
    2008-04-16 18:43:17 34 --a------ C:\Documents and Settings\Cierno\Application Data\pcouffin.log
    2008-04-16 18:43:14 47360 --a------ C:\Documents and Settings\Cierno\Application Data\pcouffin.sys <Not Verified; VSO Software; Patin couffin engine>
    2008-04-16 18:43:14 1144 --a------ C:\Documents and Settings\Cierno\Application Data\pcouffin.inf
    2008-04-16 18:43:14 7887 --a------ C:\Documents and Settings\Cierno\Application Data\pcouffin.cat
    2008-04-01 00:02:06 874 --a------ C:\WINDOWS\checkip.dat


    -- Registry Dump ---------------------------------------------------------------

    *Note* empty entries & legit default entries are not shown


    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "NvCplDaemon "= "C:\WINDOWS\system32\NvCpl.dll" [05/02/2008 10:46 PM]
    "IMJPMIG8.1 "= "C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [02/28/2006 05:00 AM]
    "MSPY2002 "= "C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe" [02/28/2006 05:00 AM]
    "PHIME2002ASync "= "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [02/28/2006 05:00 AM]
    "PHIME2002A "= "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe" [02/28/2006 05:00 AM]
    "SunJavaUpdateSched "= "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe" [02/22/2008 04:25 AM]
    "RTHDCPL "= "RTHDCPL.EXE" [01/29/2008 04:47 PM C:\WINDOWS\RTHDCPL.exe]
    "ZoneAlarm Client "= "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [03/13/2008 11:11 PM]
    "AVG8_TRAY "= "C:\PROGRA~1\AVG\AVG8\avgtray.exe" [05/07/2008 01:43 PM]
    "nwiz "= "nwiz.exe" [05/02/2008 10:46 PM C:\WINDOWS\system32\nwiz.exe]
    "NvMediaCenter "= "C:\WINDOWS\system32\NvMcTray.dll" [05/02/2008 10:46 PM]
    "KernelFaultCheck "= "C:\WINDOWS\system32\dumprep 0 -k" []

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "WMPNSCFG "= "C:\Program Files\Windows Media Player\WMPNSCFG.exe" [10/18/2006 09:05 PM]
    "ctfmon.exe "= "C:\WINDOWS\system32\ctfmon.exe" [04/13/2008 05:12 PM]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\dimsntfy]
    C:\WINDOWS\System32\dimsntfy.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "appinit_dlls "=avgrsstx.dll

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
    @= "Service "

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
    @= "Service "

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
    @= "Volume shadow copy "

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
    path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
    backup=C:\WINDOWS\pss\HP Digital Imaging Monitor.lnkCommon Startup

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Image Zone Fast Start.lnk]
    path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Image Zone Fast Start.lnk
    backup=C:\WINDOWS\pss\HP Image Zone Fast Start.lnkCommon Startup

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
    "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe "

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
    "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe "

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Component Manager]
    "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe "

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
    "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe "

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
    C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\nwiz]
    nwiz.exe /install

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RocketDock]
    "C:\WINDOWS\BricoPacks\Vista Inspirat 2\RocketDock\RocketDock.exe "

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
    D:\Anti-Junk Programs\Spybot - Search & Destroy\TeaTimer.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SsAAD.exe]
    C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\WinampAgent]
    C:\Program Files\Winamp\winampa.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    eapsvcs eaphost
    dot3svc dot3svc

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
    napagent
    hkmsvc


    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{40468bc8-f9ef-11dc-9506-001731116063}]
    AutoRun\command- M:\LaunchU3.exe -a

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{e003e619-027a-11dd-acdb-001731116063}]
    sorthb\command- "C:\Program Files\PSP Brew\PSPbrew.exe" /sorthb

    *Newly Created Service* - UDFS



    -- End of Deckard's System Scanner: finished at 2008-06-23 09:14:37 ------------
     
  2. 2008/06/26
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
    Messages:
    4,580
    Likes Received:
    7
    Geri,
    #2

  3. to hide this advert.

  4. 2008/06/29
    a1photo

    a1photo Inactive

    Joined:
    2007/02/17
    Messages:
    12
    Likes Received:
    1
    Just a thought - how much hard drive space have you got left? An almost full drive can become very slow.

    Regards
    Anne
     
  5. 2008/06/29
    Selphy

    Selphy Inactive Thread Starter

    Joined:
    2008/02/21
    Messages:
    12
    Likes Received:
    0
    Sorry for the late reply. Thanks for the link Geri.

    I have two harddrives, one that houses all my installs, is 210/230gigs free, and my second one that contains all my downloads and stuff is 50/170 free.
     
  6. 2008/06/30
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
    Messages:
    4,580
    Likes Received:
    7
    Hi Selphy
    Let me know if that web site helped any.

    If you are still having the probem then lets get a on-line scan.

    Please do an online scan with Kaspersky WebScanner

    Click on "Accept" If your pop "“up blocker blocks any windows from opening.

    Click Run on the window that opens.
    Windows Vista users you must open the web browser using the Run as Administrator command.
    • The program will launch and then begin downloading the latest definition files:
    • Under Scan on the left side.Click on My Computer
    • This will start the program and scan your system.
    • Click the "Scan Report" On the left side.
    • The scan will take a while so be patient and let it run.
    • Once the scan is complete it will display if your system has been infected.
      • Click the Save Report As button, and in the Browse dialog box, type a name for the scan report file that you want to create and select its type Text file. Click OK to save the file.:
    • Save the text file to your desktop.
    • Copy and paste that information in your next post.

    Please post the Kaspersky results.

    Thanks
    Geri
     
    Geri,
    #5

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