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Bt Broadband folder displays on Desktop At boot up

Discussion in 'Windows XP' started by Shoeman, 2008/06/17.

  1. 2008/06/17
    Shoeman

    Shoeman Inactive Thread Starter

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    When Booting my machine Bt Broadband folder is displayed on the Desktop with the launcher file displayed within. When I close it down in the normal way everything operates as normal until the next re- boot when it displays again.
    I would love to know how to stop this happening without deleting the programme etc. Any ideas would be appreciated. Thanks in anticipation.
     
  2. 2008/06/18
    PeteC

    PeteC SuperGeek Staff

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    Shoeman - Welcome to the Board :)

    It's been a few years since I was with BT for broadband, but I recall that an icon was placed on the desktop. The presence of the folder suggests corruption or misguidance in the install.

    Do you also have the BT icon on the desktop?

    Have a look in startup in msconfig and see if there is anything there relating to BT. Can always disable and test and then re-enable.
     

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  4. 2008/06/22
    Shoeman

    Shoeman Inactive Thread Starter

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    Thanks PeteC. I had a word with the Bt Broadband tec help people regarding this. They rectified the problem online, turns out that this file was unnessary anyway, so all is now fine. Thanks for your interest and advice< Cheers Shoeman.
     
  5. 2008/06/23
    PeteC

    PeteC SuperGeek Staff

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    You're welcome :)
     

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