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BSOD bad memory or bad driver?

Discussion in 'Windows XP' started by bigtwenty, 2008/05/28.

  1. 2008/05/28
    bigtwenty

    bigtwenty Inactive Thread Starter

    Joined:
    2008/04/01
    Messages:
    55
    Likes Received:
    0
    Ok, here is the deal:

    The user was in internet explorer and then IE crashed. After they closed Ie, the system crashed and rebooted on its own. The user said after the reboot, the system was really slow.

    The system has only crashed once, But if it is bad ram, i will just swap it out. What do you guys make of this DMP?

    Thanks.

    *********************************************************
    Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [c:\dmp\cassie\latest.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: srv*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: c:\windows\i386
    Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 2600.xpsp_sp2_qfe.070227-2300
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a820
    Debug session time: Wed May 28 11:02:23.247 2008 (GMT-4)
    System Uptime: 7 days 20:40:18.101
    Loading Kernel Symbols
    ..............................................................................................................
    Loading User Symbols
    Loading unloaded module list
    ..................................................
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 4E, {99, 33a8d, 3, 0}



    Probably caused by : memory_corruption ( nt!MiDecrementShareCount+53 )

    Followup: MachineOwner
    ---------

    kd> !analyze -v;r;kv;lmtn;
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    PFN_LIST_CORRUPT (4e)
    Typically caused by drivers passing bad memory descriptor lists (ie: calling
    MmUnlockPages twice with the same list, etc). If a kernel debugger is
    available get the stack trace.
    Arguments:
    Arg1: 00000099, A PTE or PFN is corrupt
    Arg2: 00033a8d, page frame number
    Arg3: 00000003, current page state
    Arg4: 00000000, 0

    Debugging Details:
    ------------------




    BUGCHECK_STR: 0x4E_99

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    PROCESS_NAME: iexplore.exe

    LAST_CONTROL_TRANSFER: from 80524bb2 to 80533736

    STACK_TEXT:
    eb80a904 80524bb2 0000004e 00000099 00033a8d nt!KeBugCheckEx+0x1b
    eb80a930 804eb3d7 08c1c000 c030008c c0023070 nt!MiDecrementShareCount+0x53
    eb80a95c 804eb6ee c0023070 08c1c000 00000000 nt!MiDeletePte+0x197
    eb80aa20 804eb7e4 00000030 08c1dfff 00000000 nt!MiDeleteVirtualAddresses+0x162
    eb80aa3c 80568c9d 08c10000 08c1dfff eb80ab00 nt!MiDeleteFreeVm+0x1d
    eb80aae8 804de7ec ffffffff eb80abc8 eb80abd4 nt!NtFreeVirtualMemory+0x431
    eb80aae8 804dcd49 ffffffff eb80abc8 eb80abd4 nt!KiFastCallEntry+0xf8
    eb80ab70 bf809e1b ffffffff eb80abc8 eb80abd4 nt!ZwFreeVirtualMemory+0x11
    eb80abcc bf809e86 00000000 04050f87 eb80abf0 win32k!SURFACE::bDeleteSurface+0x188
    eb80abdc bf8c16ab 00000001 00000002 e451fe20 win32k!SURFREF::bDeleteSurface+0x12
    eb80abf0 bf8c123d 00000170 00000001 e2bfea60 win32k!vCleanupSurfaces+0x33
    eb80ac10 bf8bf8ea e2bfea60 00000000 00000000 win32k!NtGdiCloseProcess+0x6d
    eb80ac28 bf820f10 e2bfea60 00000000 858ddb80 win32k!GdiProcessCallout+0x102
    eb80ac44 8058495e 8575b640 00000000 8577e8b8 win32k!W32pProcessCallout+0x5c
    eb80acf0 80584ca5 c0000005 eb80ad4c 804e60f1 nt!PspExitThread+0x423
    eb80acfc 804e60f1 8577e8b8 eb80ad48 eb80ad3c nt!PsExitSpecialApc+0x22
    eb80ad4c 804de9dd 00000001 00000000 eb80ad64 nt!KiDeliverApc+0x1af
    eb80ad4c 74754743 00000001 00000000 eb80ad64 nt!KiServiceExit2+0x39
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    01a0fc78 00000000 00000000 00000000 00000000 0x74754743


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!MiDecrementShareCount+53
    80524bb2 845804 test byte ptr [eax+4],bl

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: nt!MiDecrementShareCount+53

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 45e55172

    IMAGE_NAME: memory_corruption

    FAILURE_BUCKET_ID: 0x4E_99_nt!MiDecrementShareCount+53

    BUCKET_ID: 0x4E_99_nt!MiDecrementShareCount+53

    Followup: MachineOwner
    ---------

    eax=ffdff13c ebx=00033a8d ecx=00000000 edx=81403ee0 esi=8152ad38 edi=00033a8d
    eip=80533736 esp=eb80a8ec ebp=eb80a904 iopl=0 nv up ei ng nz na pe nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000286
    nt!KeBugCheckEx+0x1b:
    80533736 5d pop ebp
    ChildEBP RetAddr Args to Child
    eb80a904 80524bb2 0000004e 00000099 00033a8d nt!KeBugCheckEx+0x1b (FPO: [Non-Fpo])
    eb80a930 804eb3d7 08c1c000 c030008c c0023070 nt!MiDecrementShareCount+0x53 (FPO: [Non-Fpo])
    eb80a95c 804eb6ee c0023070 08c1c000 00000000 nt!MiDeletePte+0x197 (FPO: [Non-Fpo])
    eb80aa20 804eb7e4 00000030 08c1dfff 00000000 nt!MiDeleteVirtualAddresses+0x162 (FPO: [Non-Fpo])
    eb80aa3c 80568c9d 08c10000 08c1dfff eb80ab00 nt!MiDeleteFreeVm+0x1d (FPO: [Non-Fpo])
    eb80aae8 804de7ec ffffffff eb80abc8 eb80abd4 nt!NtFreeVirtualMemory+0x431 (FPO: [Non-Fpo])
    eb80aae8 804dcd49 ffffffff eb80abc8 eb80abd4 nt!KiFastCallEntry+0xf8 (FPO: [0,0] TrapFrame @ eb80ab00)
    eb80ab70 bf809e1b ffffffff eb80abc8 eb80abd4 nt!ZwFreeVirtualMemory+0x11 (FPO: [4,0,0])
    eb80abcc bf809e86 00000000 04050f87 eb80abf0 win32k!SURFACE::bDeleteSurface+0x188 (FPO: [Non-Fpo])
    eb80abdc bf8c16ab 00000001 00000002 e451fe20 win32k!SURFREF::bDeleteSurface+0x12 (FPO: [Non-Fpo])
    eb80abf0 bf8c123d 00000170 00000001 e2bfea60 win32k!vCleanupSurfaces+0x33 (FPO: [Non-Fpo])
    eb80ac10 bf8bf8ea e2bfea60 00000000 00000000 win32k!NtGdiCloseProcess+0x6d (FPO: [Non-Fpo])
    eb80ac28 bf820f10 e2bfea60 00000000 858ddb80 win32k!GdiProcessCallout+0x102 (FPO: [Non-Fpo])
    eb80ac44 8058495e 8575b640 00000000 8577e8b8 win32k!W32pProcessCallout+0x5c (FPO: [Non-Fpo])
    eb80acf0 80584ca5 c0000005 eb80ad4c 804e60f1 nt!PspExitThread+0x423 (FPO: [Non-Fpo])
    eb80acfc 804e60f1 8577e8b8 eb80ad48 eb80ad3c nt!PsExitSpecialApc+0x22 (FPO: [Non-Fpo])
    eb80ad4c 804de9dd 00000001 00000000 eb80ad64 nt!KiDeliverApc+0x1af (FPO: [Non-Fpo])
    eb80ad4c 74754743 00000001 00000000 eb80ad64 nt!KiServiceExit2+0x39 (FPO: [0,0] TrapFrame @ eb80ad64)
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    01a0fc78 00000000 00000000 00000000 00000000 0x74754743
    start end module name
    804d7000 806ebc00 nt ntoskrnl.exe Wed Feb 28 04:54:58 2007 (45E55172)
    806ec000 806ffd80 hal halacpi.dll Wed Aug 04 01:59:04 2004 (41107B28)
    bf800000 bf9c2180 win32k win32k.sys Thu Mar 08 08:47:34 2007 (45F013F6)
    bf9c3000 bf9d4580 dxg dxg.sys Wed Aug 04 02:00:51 2004 (41107B93)
    bf9d5000 bfadcf80 SiSGRV SiSGRV.dll Tue Jan 06 09:32:15 2004 (3FFAC6EF)
    bffa0000 bffe5c00 ATMFD ATMFD.DLL Wed Aug 04 03:56:56 2004 (411096C8)
    eb86b000 eb88e000 Fastfat Fastfat.SYS Wed Aug 04 02:14:15 2004 (41107EB7)
    ebabe000 ebafe280 HTTP HTTP.sys Thu Mar 16 20:33:09 2006 (441A03C5)
    ebd57000 ebd79080 RDPWD RDPWD.SYS Thu Jun 09 19:52:39 2005 (42A8D647)
    ebf60000 ebf74400 wdmaud wdmaud.sys Wed Jun 14 05:00:44 2006 (448FD03C)
    ec035000 ec043d80 sysaudio sysaudio.sys Wed Aug 04 02:15:54 2004 (41107F1A)
    ec30d000 ec35e480 srv srv.sys Mon Aug 14 06:34:39 2006 (44E051BF)
    ec367000 ec36a600 KAPFA KAPFA.SYS Fri Mar 07 14:35:47 2008 (47D19913)
    ec3af000 ec3dad80 mrxdav mrxdav.sys Tue Dec 18 04:51:33 2007 (47679825)
    ec653000 ec656280 ndisuio ndisuio.sys Wed Aug 04 02:03:10 2004 (41107C1E)
    ec76b000 ec782480 dump_atapi dump_atapi.sys Wed Aug 04 01:59:41 2004 (41107B4D)
    ec7ab000 ec7cbf00 ipnat ipnat.sys Wed Sep 29 18:28:36 2004 (415B3714)
    ec7cc000 ec83aa80 mrxsmb mrxsmb.sys Tue Jun 20 04:50:24 2006 (4497B6D0)
    ec83b000 ec865a00 rdbss rdbss.sys Fri May 05 05:47:55 2006 (445B1F4B)
    ec866000 ec887d00 afd afd.sys Wed Aug 04 02:14:13 2004 (41107EB5)
    ec888000 ec8afc00 netbt netbt.sys Wed Aug 04 02:14:36 2004 (41107ECC)
    ec8b0000 ec908180 tcpip tcpip.sys Tue Oct 30 12:53:29 2007 (47276189)
    ec909000 ec91b400 ipsec ipsec.sys Wed Aug 04 02:14:27 2004 (41107EC3)
    f7220000 f7222900 Dxapi Dxapi.sys Fri Aug 17 16:53:19 2001 (3B7D843F)
    f722c000 f725f200 update update.sys Wed Aug 04 01:58:32 2004 (41107B08)
    f7260000 f7290100 rdpdr rdpdr.sys Wed Aug 04 02:01:10 2004 (41107BA6)
    f7291000 f72a1e00 psched psched.sys Wed Aug 04 02:04:16 2004 (41107C60)
    f72a2000 f72b8680 ndiswan ndiswan.sys Wed Aug 04 02:14:30 2004 (41107EC6)
    f72b9000 f72dbe80 USBPORT USBPORT.SYS Wed Aug 04 02:08:34 2004 (41107D62)
    f72dc000 f73943c0 cmuda cmuda.sys Fri Sep 19 05:57:33 2003 (3F6AD30D)
    f73d2000 f73f4680 ks ks.sys Wed Aug 04 02:15:20 2004 (41107EF8)
    f73f5000 f7418980 portcls portcls.sys Wed Aug 04 02:15:47 2004 (41107F13)
    f7419000 f742c900 parport parport.sys Wed Aug 04 01:59:04 2004 (41107B28)
    f742d000 f7440780 VIDEOPRT VIDEOPRT.SYS Wed Aug 04 02:07:04 2004 (41107D08)
    f7441000 f74aa900 sisgrp sisgrp.sys Tue Jan 06 09:25:48 2004 (3FFAC56C)
    f74bb000 f74bdc00 srvkp srvkp.sys Thu Oct 02 04:25:47 2003 (3F7BE10B)
    f74c3000 f74c5280 rasacd rasacd.sys Fri Aug 17 16:55:39 2001 (3B7D84CB)
    f74f3000 f750d580 Mup Mup.sys Wed Aug 04 02:15:20 2004 (41107EF8)
    f750e000 f753aa80 NDIS NDIS.sys Wed Aug 04 02:14:27 2004 (41107EC3)
    f753b000 f75c7400 Ntfs Ntfs.sys Fri Feb 09 06:10:31 2007 (45CC56A7)
    f75c8000 f75de780 KSecDD KSecDD.sys Wed Aug 04 01:59:45 2004 (41107B51)
    f75df000 f75f0f00 sr sr.sys Wed Aug 04 02:06:22 2004 (41107CDE)
    f75f1000 f7610780 fltmgr fltmgr.sys Mon Aug 21 05:14:57 2006 (44E97991)
    f7611000 f7628480 atapi atapi.sys Wed Aug 04 01:59:41 2004 (41107B4D)
    f7629000 f764e700 dmio dmio.sys Wed Aug 04 02:07:13 2004 (41107D11)
    f764f000 f766d880 ftdisk ftdisk.sys Fri Aug 17 16:52:41 2001 (3B7D8419)
    f766e000 f767ea80 pci pci.sys Wed Aug 04 02:07:45 2004 (41107D31)
    f767f000 f76acd80 ACPI ACPI.sys Wed Aug 04 02:07:35 2004 (41107D27)
    f76ce000 f76d6c00 isapnp isapnp.sys Fri Aug 17 16:58:01 2001 (3B7D8559)
    f76de000 f76e8500 MountMgr MountMgr.sys Wed Aug 04 01:58:29 2004 (41107B05)
    f76ee000 f76fac80 VolSnap VolSnap.sys Wed Aug 04 02:00:14 2004 (41107B6E)
    f76fe000 f7706e00 disk disk.sys Wed Aug 04 01:59:53 2004 (41107B59)
    f770e000 f771a200 CLASSPNP CLASSPNP.SYS Wed Aug 04 02:14:26 2004 (41107EC2)
    f771e000 f7728080 sisagp sisagp.sys Wed Aug 04 02:07:42 2004 (41107D2E)
    f774e000 f7756880 Fips Fips.SYS Fri Aug 17 21:31:49 2001 (3B7DC585)
    f775e000 f7766700 wanarp wanarp.sys Wed Aug 04 02:04:57 2004 (41107C89)
    f777e000 f778d900 Cdfs Cdfs.SYS Wed Aug 04 02:14:09 2004 (41107EB1)
    f782e000 f7837200 amdk7 amdk7.sys Wed Aug 04 01:59:19 2004 (41107B37)
    f783e000 f784ae00 i8042prt i8042prt.sys Wed Aug 04 02:14:36 2004 (41107ECC)
    f784e000 f785dd80 serial serial.sys Wed Aug 04 02:15:51 2004 (41107F17)
    f785e000 f786cb80 drmk drmk.sys Wed Aug 04 02:07:54 2004 (41107D3A)
    f786e000 f787a180 cdrom cdrom.sys Wed Aug 04 01:59:52 2004 (41107B58)
    f787e000 f788c080 redbook redbook.sys Wed Aug 04 01:59:34 2004 (41107B46)
    f788e000 f789a880 rasl2tp rasl2tp.sys Wed Aug 04 02:14:21 2004 (41107EBD)
    f789e000 f78a8200 raspppoe raspppoe.sys Wed Aug 04 02:05:06 2004 (41107C92)
    f78ae000 f78b9d00 raspptp raspptp.sys Wed Aug 04 02:14:26 2004 (41107EC2)
    f78be000 f78c6900 msgpc msgpc.sys Wed Aug 04 02:04:11 2004 (41107C5B)
    f78ce000 f78d7f00 termdd termdd.sys Wed Aug 04 01:58:52 2004 (41107B1C)
    f78de000 f78e7480 NDProxy NDProxy.SYS Fri Aug 17 16:55:30 2001 (3B7D84C2)
    f791e000 f792c100 usbhub usbhub.sys Wed Aug 04 02:08:40 2004 (41107D68)
    f792e000 f7936700 netbios netbios.sys Wed Aug 04 02:03:19 2004 (41107C27)
    f794e000 f7954200 PCIIDEX PCIIDEX.SYS Wed Aug 04 01:59:40 2004 (41107B4C)
    f7956000 f795a900 PartMgr PartMgr.sys Fri Aug 17 21:32:23 2001 (3B7DC5A7)
    f7976000 f797b500 TDTCP TDTCP.SYS Wed Aug 04 01:58:52 2004 (41107B1C)
    f799e000 f79a3a00 mouclass mouclass.sys Wed Aug 04 01:58:32 2004 (41107B08)
    f79a6000 f79ac000 kbdclass kbdclass.sys Wed Aug 04 01:58:32 2004 (41107B08)
    f79ae000 f79af000 fdc fdc.sys unavailable (00000000)
    f79b6000 f79ba280 usbohci usbohci.sys Wed Aug 04 02:08:34 2004 (41107D62)
    f79be000 f79c4800 usbehci usbehci.sys Wed Aug 04 02:08:34 2004 (41107D62)
    f79c6000 f79ce000 sisnic sisnic.sys Mon Aug 04 03:05:37 2003 (3F2E05C1)
    f79ce000 f79d2880 TDI TDI.SYS Wed Aug 04 02:07:47 2004 (41107D33)
    f79d6000 f79da580 ptilink ptilink.sys Fri Aug 17 16:49:53 2001 (3B7D8371)
    f79de000 f79e2080 raspti raspti.sys Fri Aug 17 16:55:32 2001 (3B7D84C4)
    f79e6000 f79eb000 flpydisk flpydisk.sys Wed Aug 04 01:59:24 2004 (41107B3C)
    f79f6000 f79fb200 vga vga.sys Wed Aug 04 02:07:06 2004 (41107D0A)
    f79fe000 f7a02a80 Msfs Msfs.SYS Wed Aug 04 02:00:37 2004 (41107B85)
    f7a06000 f7a0d880 Npfs Npfs.SYS Wed Aug 04 02:00:38 2004 (41107B86)
    f7a16000 f7a1a500 watchdog watchdog.sys Wed Aug 04 02:07:32 2004 (41107D24)
    f7a7e000 f7a82f40 avgmfx86 avgmfx86.sys Mon Dec 03 22:13:43 2007 (4754C5E7)
    f7ade000 f7ae1000 BOOTVID BOOTVID.dll Fri Aug 17 16:49:09 2001 (3B7D8345)
    f7b7e000 f7b81c80 serenum serenum.sys Wed Aug 04 01:59:06 2004 (41107B2A)
    f7b82000 f7b84980 gameenum gameenum.sys Wed Aug 04 02:08:20 2004 (41107D54)
    f7b8a000 f7b8c580 ndistapi ndistapi.sys Fri Aug 17 16:55:29 2001 (3B7D84C1)
    f7ba6000 f7ba9c80 mssmbios mssmbios.sys Wed Aug 04 02:07:47 2004 (41107D33)
    f7bce000 f7bcfb80 kdcom kdcom.dll Fri Aug 17 16:49:10 2001 (3B7D8346)
    f7bd0000 f7bd1100 WMILIB WMILIB.SYS Fri Aug 17 17:07:23 2001 (3B7D878B)
    f7bd2000 f7bd3700 dmload dmload.sys Fri Aug 17 16:58:15 2001 (3B7D8567)
    f7bea000 f7beb100 swenum swenum.sys Wed Aug 04 01:58:41 2004 (41107B11)
    f7bec000 f7bed280 USBD USBD.SYS Fri Aug 17 17:02:58 2001 (3B7D8682)
    f7bee000 f7beff00 Fs_Rec Fs_Rec.SYS Fri Aug 17 16:49:37 2001 (3B7D8361)
    f7bf0000 f7bf1080 Beep Beep.SYS Fri Aug 17 16:47:33 2001 (3B7D82E5)
    f7bf2000 f7bf3080 mnmdd mnmdd.SYS Fri Aug 17 16:57:28 2001 (3B7D8538)
    f7bf4000 f7bf5080 RDPCDD RDPCDD.sys Fri Aug 17 16:46:56 2001 (3B7D82C0)
    f7bf6000 f7bf7100 dump_WMILIB dump_WMILIB.SYS Fri Aug 17 17:07:23 2001 (3B7D878B)
    f7c1e000 f7c1fa80 ParVdm ParVdm.SYS Fri Aug 17 16:49:49 2001 (3B7D836D)
    f7c96000 f7c96d00 pciide pciide.sys Fri Aug 17 16:51:49 2001 (3B7D83E5)
    f7ca0000 f7ca0f80 avgclean avgclean.sys Mon Aug 21 18:55:15 2006 (44EA39D3)
    f7d31000 f7d31b80 msmpu401 msmpu401.sys Fri Aug 17 16:59:59 2001 (3B7D85CF)
    f7d33000 f7d33c00 audstub audstub.sys Fri Aug 17 16:59:40 2001 (3B7D85BC)
    f7db8000 f7db8b80 Null Null.SYS Fri Aug 17 16:47:39 2001 (3B7D82EB)
    f7df5000 f7df5d00 dxgthk dxgthk.sys Fri Aug 17 16:53:12 2001 (3B7D8438)

    Unloaded modules:
    eb7a0000 eb7cb000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb7a0000 eb7cb000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb7a0000 eb7cb000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb7a0000 eb7cb000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb7a0000 eb7cb000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb7a0000 eb7cb000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb840000 eb86b000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    eb863000 eb88e000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    kd> lmvm nt
    start end module name
    804d7000 806ebc00 nt # (pdb symbols) c:\symbols\ntoskrnl.pdb\1A3C32DE71A243C1AB6FC693C98B59C32\ntoskrnl.pdb
    Loaded symbol image file: ntoskrnl.exe
    Mapped memory image file: c:\symbols\ntoskrnl.exe\45E55172214c00\ntoskrnl.exe
    Image path: ntoskrnl.exe
    Image name: ntoskrnl.exe
    Timestamp: Wed Feb 28 04:54:58 2007 (45E55172)
    CheckSum: 002223D9
    ImageSize: 00214C00
    File version: 5.1.2600.3093
    Product version: 5.1.2600.3093
    File flags: 0 (Mask 3F)
    File OS: 40004 NT Win32
    File type: 1.0 App
    File date: 00000000.00000000
    Translations: 0411.04b0
    CompanyName: Microsoft Corporation
    ProductName: Microsoft(R) Windows(R) Operating System
    InternalName: ntoskrnl.exe
    OriginalFilename: ntoskrnl.exe
    ProductVersion: 5.1.2600.3093
    FileVersion: 5.1.2600.3093 (xpsp_sp2_qfe.070227-2300)
    FileDescription: NT Kernel & System
    LegalCopyright: (C) Microsoft Corporation. All rights reserved.
     
    bigtwenty,
    #1
  2. 2008/05/28
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
    Messages:
    28,896
    Likes Received:
    389
    Bearing in mind ....
    My observation .....
    Usual recommendation is to swap the memory modules around the slots - run with one if more than one stick installed and swap it around the slots. Then run in pairs swapping slots. Can be longwinded.

    Suggest you set the computer not to automatically restart on System Failure and ask user to note the error code.
     
    PeteC,
    #2


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  4. 2008/05/29
    bigtwenty

    bigtwenty Inactive Thread Starter

    Joined:
    2008/04/01
    Messages:
    55
    Likes Received:
    0
    yes

    i have unchecked the box to disable the restart. I dont know why windows thinks that is a good idea to select that box by default.

    I will try to swap the memory and we will see what happens. If anyone has further input, it will be appreciated. Thanks.
     
    bigtwenty,
    #3
  5. 2008/05/31
    bdesmond

    bdesmond Inactive

    Joined:
    2008/05/19
    Messages:
    36
    Likes Received:
    0
    Probably a bad driver.

    Fire up driver verifier by going start>run>verifier.exe

    1. Create Custom Settings
    2. Select individual settings from list
    3. Check Special Pool
    4. Select drivers from a list
    5. Click the provider heading to sort
    6. Check everything that doesn't have Microsoft as the provider
    7. Finish & reboot

    Next time the box crashes, upload the dumps. Driver verifier adds a bunch of checks to help us identify the culprit.
     
    bdesmond,
    #4

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