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File Converter Failed to Save File - Error

Discussion in 'Other PC Software' started by Sevidion, 2008/05/16.

  1. 2008/05/16
    Sevidion

    Sevidion Inactive Thread Starter

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    OK, I have Office 2003 for XP. Other businesses I deal with have Office 2007. I have a few Excel files they have sent me in the .xlsx format which is the 2007 version. I know that Microsoft has the file converter available for download on the site, but once I download and install it, it doesn't work. If I go to open a .xlsx file format, an error window comes up with "File converter failed to save file "

    Any suggestions.... I have tried re-downloading it numerouse times... also have rebooted. I downloaded the dame file converter on my home PC and it works like a champ! Something unique to downloading it to my work notebook... (IBM ThinkPad). Thanks for nay suggestions.:confused:
     
    Sevidion,
    #1
  2. 2008/05/16
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    If you're getting the error when opening the excelt file from within a mail, try saving the file to your desktop and retry opening it.
     
    Steve R Jones,
    #2


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  4. 2008/05/16
    Sevidion

    Sevidion Inactive Thread Starter

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    Done that

    Steve,
    I tried this and it still comes up with error. :eek:
     
    Sevidion,
    #3
  5. 2008/05/17
    vagabond

    vagabond Inactive

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    vagabond,
    #4
  6. 2008/05/17
    PeteC

    PeteC SuperGeek Staff

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    Are the files you are trying to convert Read only? If they are get rid of that attribute and try again.
     
    PeteC,
    #5
  7. 2008/05/19
    Sevidion

    Sevidion Inactive Thread Starter

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    How do I get rid of that attribute? Sorry, I am a noob. :D
     
    Sevidion,
    #6
  8. 2008/05/19
    PeteC

    PeteC SuperGeek Staff

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    Right click on the file > Properties. On the General tab uncheck the Read only box if it is checked.

    If the box is already unchecked the problem lies elsewhere.

    Let us know what you find.
     
    PeteC,
    #7
  9. 2008/05/19
    Sevidion

    Sevidion Inactive Thread Starter

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    Tried that.... it was already unchecked. Any other suggestions?
     
    Sevidion,
    #8
  10. 2008/05/19
    PeteC

    PeteC SuperGeek Staff

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    Fast running out of ideas here :(

    Is the installation of Office on the laptop fully updated - service packs, etc?

    The only other suggestion I have is a repair of Office on the laptop - Help > Detect & Repair.
     
    PeteC,
    #9

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