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Trying to restore archive.pst file from 2002 to 2007 and receiving error.

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by Wilber69, 2008/05/12.

  1. 2008/05/12
    Wilber69 Lifetime Subscription

    Wilber69 Inactive Thread Starter

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    Hey,

    I am trying to restore archive.pst file from 2002 to 2007 and receiving the folowing error:

    File access is denied. You do not have permission required to access the file archive.pst

    No password or encryption was set when backing up this file.

    Any ideas or solution?

    Thanks

    Wil
     
    Wilber69,
    #1
  2. 2008/05/12
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Which OS are you using?

    Can't say that I've heard of a restore function in Outlook? What exactly are you doing?

    Where is the archive.pst file located?
    Are you being prompted for a password?
     
    Steve R Jones,
    #2


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  4. 2008/05/12
    Wilber69 Lifetime Subscription

    Wilber69 Inactive Thread Starter

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    Windows 98 to WinXP PRO.

    The old emails were being archived and I was trying to save them as a .PST file to restore them on our new laptop.

    Yes, I am prompted to encrypt and a password and I say no. When I try to restore them on the laptop I get the error in the intial posting.

    Wil
     
    Wilber69,
    #3
  5. 2008/05/13
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    When you say restore - do you mean "Import? "

    Try entering the password to the email account on the older machine when prompted for a password.
     
    Steve R Jones,
    #4

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