media player & MP3 playback

I have XP Pro. & IE 11.
Windows media player playback is very poor quality. MS support suggested:
"Q. Why do I hear audio distortion while playing an MP3 file?
A. If you hear audio distortion when playing an .mp3 file, find the file Ctmp3.acm on your computer and rename it to Ctmp3.bak. The Player isn't fully compatible with the Ctmp3.acm file, which is a Creative PlayCenter MP3 decoder. "
Good answer, but I can't find Ctmp3.acm file in my computer! Any other suggestions?

 

I would look into getting a new player.