1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Outlook 2003 setting up rules

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by raingirlIT, 2008/04/14.

  1. 2008/04/14
    raingirlIT

    raingirlIT Inactive Thread Starter

    Joined:
    2006/05/05
    Messages:
    133
    Likes Received:
    0
    Hello,

    I haven't posted here much, but thought you might be able to help with this.

    I need to set up a mail rule in Outlook 2003 so that mail that comes from one address gets sorted into a specific folder. Problem is, the emails are not sent from that address directly. They are ALWAYS sent using the "on behalf of" option. For example, the emails are always from: "Joe Smith" on behalf of "the email department" or "Jane Doe" on behalf of "the email department" where I want to set up a rule that all emails from "the email department" get moved to a specific folder. There are 40+ people who send these emails on behalf of this box, so adding each one wouldn't really work, especially since those names contstantly change.

    I've tried all the options I can think of in Oulook 2003 rules, but none seem to work.

    Any ideas?
     
  2. 2008/04/15
    Steve R Jones

    Steve R Jones SuperGeek Staff

    Joined:
    2001/12/30
    Messages:
    12,317
    Likes Received:
    252
    Can't say that I've ever used the "on behalf of" option...Does on behalf of show up in the subject line? If so, there is a default message rule to move mail based on words in the subject line.
     

  3. to hide this advert.

  4. 2008/04/15
    raingirlIT

    raingirlIT Inactive Thread Starter

    Joined:
    2006/05/05
    Messages:
    133
    Likes Received:
    0
    It doesn't show up in the subject line.

    In my main Inbox, under the From Field, it actually shows from the email address I want to sort (i.e. "The Email Department" as in my example above) but in the actual email itself, in Outlook 2003, where it shows the "From:" it shows "Doe, Jane on behalf of The Email Department ".

    I presume either the person is a delegate for that Generic account, or they have the Generic account linked to their outlook and they can send messages on behalf of that generic box.

    I tried creating a rule to sort all emails from "The Email Department" (using these examples for privacy) to a specific folder, but it doesn'work. I guess because someone is sending it on behalf of...it thinks it's from that person, even though under my "from" field on outlook it is showing the generic address. I also tried a rule that searches for keywords in the "sender's address ", but I think it only searches the first one list, which is the person who sent it on behalf of the generic box.

    I hope this explains it a little better. I can't think of any other way to sort these emails because the titles are never the same and I just need all the emails from this generic box to go to one folder!
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.