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Error msg: System Restore is not able to protect your computer

Discussion in 'Windows XP' started by cullman, 2008/04/12.

  1. 2008/04/12
    cullman

    cullman Inactive Thread Starter

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    Two days ago I suddenly experienced problems with MS Outlook 2003 and my PC Shield antivirus program. When I tried to open Outlook I got the message "Unable to open your default email folders," and Outlook closed. While this was happening, a notice appeared from my antivirus program that signatures were corrupted. So I tried to update the signatures and run a scan, but it could not complete the scan.
    At that point, I decided to try a System Restore, and I got the message, "System Restore is not able to protect your computer. "
    My operating system is Microsoft Windows XP Professional Version 2002 Service Pack 2.
    My question is, "Why can't I run system restore? "
     
    cullman,
    #1
  2. 2008/04/12
    PeteC

    PeteC SuperGeek Staff

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    cullman - Welcome to the Board :)

    Odds are that System Restore or your System Restore points are corrupted too - you may have a hard drive problem and I do hope that you have current backups of your data elsewhere.

    You have checked that System Restore is turned on? - Control Panel > System > System Restore tab.

    A couple of threads on the Board for starters, both essentially the same answer - give the solution a try - reinstall System Restore.

    http://www.windowsbbs.com/showthread.php?t=33919

    http://www.windowsbbs.com/showthread.php?t=63416

    Note that a successful reinstall of System Restore is unlikely to have any Restore points available.

    To continue on the hard drive line you should check out the integrity of the drive - run the manufacturer's disk diagnostic software ....

    ExcelStore ....
    http://www.excelstor.com/en/download.asp
    Hitachi .....
    http://www.hitachigst.com/hdd/support/download.htm
    Samsung ....
    http://www.samsung.com/global/business/hdd/support/utilities/Support_HUTIL.html
    Seagate, Maxtor, Quantum .....
    http://www.seagate.com/www/en-us/support/downloads/
    Western Digital ....
    http://support.wdc.com/download/
     
    PeteC,
    #2


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  4. 2008/04/14
    cullman

    cullman Inactive Thread Starter

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    System Restore problem

    When I go to control panel and click on system, there is no tab for system restore.
    The tabs available for me are General, Computer Name, Hardware, Advanced, Automatic Updates, and Remote. I recall at one time seeing a tab for System Restore, however.
    Re: the Outlook problem, I just uninstalled and reinstalled Outlook 2003, but get the same message.
     
    cullman,
    #3
  5. 2008/04/14
    surferdude2

    surferdude2 Inactive

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    Try reinstalling System Restore.

    Locate the sr.inf file and right click it and select "Install. "

    You will find it located in the C:\windows\inf folder.
     
    surferdude2,
    #4
  6. 2008/04/14
    mickzer

    mickzer Well-Known Member

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    mickzer,
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