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BSOD crash during XP install

Discussion in 'PC Hardware' started by toodlesoodles, 2008/04/05.

  1. 2008/04/05
    toodlesoodles

    toodlesoodles Inactive Thread Starter

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    This is a continutation of another of my threads. Thought I'd make a new one because the problem has changed since the original thread and it'll just be alot less confusing.

    Here is the sytstem I've just built.

    - Thermaltake ToughPower 500W Modular Power Supply
    - Intel Core 2 Duo E2200 "LGA775 Conroe" 2.20GHz
    - Samsung SH-S203D 20x DVD±RW SATA Dual Layer ReWriter
    - Gigabyte GA-73PVM-S2H GeForce 7100 Micro-ATX (Socket 775) PCI-Express DDR2 Motherboard
    - Samsung SpinPoint T 500GB SATA-II 16MB Cache
    - OCZ 2GB (2x1GB) PC2-6400C4 Dual Channel Platinum Revision 2 XTC Series DDR2

    When I boot up the computer and start to install Windows XP it gets to the first part where it says 'Setup is loading files' and after that it says 'Setup is loading Windows' and then the screen goes blue and I get that message that tells you the computer has been shut down to prevent damage. The error code is - 0x0000007b (0xf78d2524, 0xc0000034, 0x00000000, 0x00000000
    The error code may not have been the same, but I had something very similar to this happen with my last build. The difference being that the crashes would come at random times, but mostly during gaming. In this case the crash comes at exactly the same part each time, just as 'Setup is loading Windows'. With my last build the problem was my MSI motherboard didn't like running my GeIL RAM in dual channel. Obviously with this in mind my first thought was to try each stick of RAM, one at a time. Unfortunately no luck, although the first time I did it the error code did change slightly - 0x0000007b (0xf79e3524, 0xc0000034, 0x00000000, 0x00000000

    I've tried running a scan on my hard drive and no errors were found. I also ran memtest through twice and again no errors were found. I've also, of course, looked inside my PC to check all connections are in firmly and nothing has come loose.

    Really stumped as to what could be the problem. Anyone have any ideas?
     
  2. 2008/04/05
    mattman

    mattman Inactive Alumni

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    http://support.microsoft.com/kb/324103/en-us

    During setup, remove the partitions on the HDD and remake them. If necessary go to the Samsung website and find their drive setup utility.

    If there are any PCI cards installed, remove them until after Windows is installed. You may want to try disabling some of the controllers in the BIOS settings, like the USB controller, audio or the LAN adapter until after you have installed Windows.

    If there are no other apparent reasons, you should take the motherboard out of the case, set it up on an anti-static bag or sheet of cardboard and try the installation there.

    Matt
    PS There will be readouts of temperatures and voltages in the BIOS.
     
    Last edited: 2008/04/05

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  4. 2008/04/06
    toodlesoodles

    toodlesoodles Inactive Thread Starter

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    [SIZE= "7"]UPDATE![/SIZE]

    UPDATE

    Okay so I thought I'd try my IDE DVDRW in the new build incase it was the SATA DVDRW causing the problem and I got past the crash screen! However as it moves on to the next part of the setup it stops and says,

    'Setup did not find any hard disks installed on your computer' then tells me to check that it's connected properly and suggests I install any hard disk related drivers.

    So, for some reason it's just not detecting that my hard drive is connected. I'm hoping that buying a floppy drive and installing the SATA RAID drivers will solve this (although apparently SP2 (which is on my XP install) does include the required SATA RAID drivers), or perhaps updating the bios.

    Thoughts?
     
  5. 2008/04/07
    PeteC

    PeteC SuperGeek Staff

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    Refer to Chapter 5 Appendix in your motherboard manual - To configure SATA hard drive(s), follow the steps below:. Follow the instructions through for a single SATA drive - you will need a floppy drive.

    In my experience of installing SATA drives on Asus boards I have always needed to install the SATA/RAID drivers at F6 on the install screen.

    Alternatively read this .....

    Install Windows XP on SATA without a Floppy (F6)
     
  6. 2008/04/07
    mattman

    mattman Inactive Alumni

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  7. 2008/04/08
    Rockster2U

    Rockster2U Geek Member

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    In an effort to provide a little clarification to what appears to be a somewhat confusing misconception - if your SATA Hard Drive is not being recognized, you will need drivers for your motherboard's SATA controller. (same thing Pete has referenced) These are not the same as drivers provided by a HDD manufacturer. Any drivers provided by the HDD manufacturer will be of no use to you in resolving this situation.

    ;)
     
  8. 2008/04/08
    mattman

    mattman Inactive Alumni

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    Hi Rockster, I don't wish to cause any confusion about the HDD tools, there are no drivers involved with them. I have not used the Samsung tools/utilities before, I expect they can check the drive and do setup (partition and format).

    What still has me wondering is the reason for the blue screens and if and why they may be related to the SATA DVD drive.

    Pete uses F6 to install SATA controller drivers, that would be my next step as well (and I think it was toodlesoodles plan). It is my understanding that a modern motherboard, combined with Win XP SP2 should not need SATA controller drivers installed. I haven't set up many of those combinations, but I don't think I needed to use F6. Can anyone confirm or deny this for me? It also appears to be toodlesoodles understanding.

    I had a Gigabyte motherboard for many years, but it was a terror to get running. It had graphics card conflicts and would only run an nVidia card correctly. I put a Gigabyte in my sister's computer and occasionally it won't start without removing and reseating the RAM modules. A friend bought me his Gigabyte board (several times) and that also has graphics issues. I like Gigabyte boards, when they are working, they work really well. I would just make the point that if there seems to be startup problems, I doubt they will go away. toodlesoodles, if you find it is all solved by installing the SATA drivers, put a copy of them on a floppy disk and tape it inside the case for next time. Otherwise you might have a feeling of deja-vu. If you don't think the m/b is working correctly, return it (I should have returned mine after being without a new computer for three months while graphics cards were being blamed).

    Matt
     
  9. 2008/04/09
    Rockster2U

    Rockster2U Geek Member

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    Matt:

    Its probably me thats causing the confusion as I just assumed with the links to the ISO you provided that it included some kind of driver - my bad.

    The referenced stop error is for an inaccessable boot device and is most likely driver related although it could be a boot virus or a couple of other issues. Since it sounds like a brand spanking new HDD, the safe bet is that its driver related. In order to get the board to recognize the SATA HDD drive, SATA controller drivers are required and since a SATA DVD Drive was also part of the equation this increased the level of difficulty.

    Now that an IDE DVD drive has been introduced, the XP CD is readable thanks to generic drivers for that device but a floppy drive is still going to be needed to install SATA controller drivers at the F6 prompt. The drivers can be slip-streamed to an installation CD negating the need for a floppy drive but considering the degree of difficulty, its much easier just to throw in a floppy drive even if its temporary.

    As a general reference, I've read posts from those who swear they never needed any special SATA controller drivers for XP SP2 but I have yet to experience this phenomena and I've been working with SATA drives since they first hit the market. It has been my practice to always install the manufacturer's SATA controller drivers.

    Sorry if I only added to confusion with my earlier post. This is a pretty easy fix - get the drivers and a floppy drive and kiss that stop error goodnight.

    ;)
     
  10. 2008/04/09
    Dennis L Lifetime Subscription

    Dennis L Inactive Alumni

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    All HDD and Opticals are SATA.

    Built new computer this week, loaded XP last night. For my Abit IP35 Pro, I downloaded current SATA/RAID drivers form Abit. Created a floppy and started XP install CD. The F6 / load third party driver(s) request goes pass the screen very fast. Rebooted XP install and starting tapping F6 ... got me where I need to be. Overall the build went very well, have a few small issues. My real problem is with Acronis products. Rescue Boot CD/DVD fails to load. Waiting for solution.
     
    Last edited: 2008/04/09
  11. 2008/04/10
    mannybj

    mannybj Inactive

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    Install XP Pro on sata hard drive

    Change the setting in the BIOS for the Sata to IDE and it will work. I had same problem with a HP PC and fix it by changing the setting to IDE.
    I hope you can do the same.
    Manny
     
  12. 2008/04/11
    toodlesoodles

    toodlesoodles Inactive Thread Starter

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    This worked.

    Thank you very much mate!
     
  13. 2008/04/12
    mattman

    mattman Inactive Alumni

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    Ah, well done!
    Can I ask which setting (it's description)? I can only guess that it is the boot order.
    Thanks
    Matt
     
  14. 2008/04/12
    mannybj

    mannybj Inactive

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    Install XP Pro on sata hard drive

    You change the Sata setting to IDE. XP will then see the Sata as IDE and install.
     
  15. 2008/04/26
    tox1n

    tox1n Inactive

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    Help

    How do you change the sata settings to IDE, i have no idea, please help been trying to get rid of vista and replace with xp. Thank you for your time
     
  16. 2008/04/26
    mannybj

    mannybj Inactive

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    Change the BIOS Setting for Sata

    Change the setting in the BIOS for the Sata to IDE and it will work. When the PC boots up you see the Screen that had the HP or DELL logo, etc. and at the bottom of the screen it will tell to enter setup press delete or F1 or F2. When you enter setup you have to go thru the screens untill you see the Sata settings. Change the mode to IDE. That should do it.
    Manny
     
  17. 2008/04/26
    tox1n

    tox1n Inactive

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    Thanks, ill try it, Thanks ALOT

    I hope this is working cuz i had to hit f10 to go to setup n changed something from raid or w/e to ide i hope its right
     
    Last edited: 2008/04/27

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