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Adobe Reader - older version can't be removed

Discussion in 'Other PC Software' started by davott, 2008/04/04.

  1. 2008/04/04
    davott

    davott Inactive Thread Starter

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    Trying to install Adobe Reader 8.1.2, but keep getting Error 1714 that the older version of 8.1.2 cannot be removed.

    Not only can I not remember ever installing an older 8.1.2, but I can't find it in order to remove it, so Add/Remove Programs is useless here. I've deleted just about every instance of Adobe I can find, but still get the error message.

    Been to Adobe's website, and the only thing I haven't tried is that Microsoft Installer Cleanup thing, which terrifies me.

    Being unable to read pdf files is a catastrophy. And, neither Word nor Word Perfect will convert such files without Adobe being loaded.

    I'm desperate guys! Help!
     
    davott,
    #1
  2. 2008/04/04
    broni

    broni Moderator Malware Analyst

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    broni,
    #2


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  4. 2008/04/05
    davott

    davott Inactive Thread Starter

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    Fantastic! Ask a question. Not only do I get an answer almost immediately, I get a total solution to my problem.

    God Bless You, Broni.
     
    davott,
    #3
  5. 2008/04/05
    broni

    broni Moderator Malware Analyst

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    You're very welcome.
     
    broni,
    #4

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