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Different BSOD, can't get into windows

Discussion in 'Windows XP' started by mahme, 2008/03/20.

  1. 2008/03/23
    hawk22

    hawk22 Geek Member

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    the only time I remember not being able to load Windows due to blue screens is on a old IBM NetVista and then the Motherboard had a few blown Capacitors.
    Pulled my hair out trying to work out why it would not load I got the Answer here on the Forum.
     
  2. 2008/03/23
    mahme

    mahme Inactive Thread Starter

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    Ok i see. The thing is i don't have any blown capacitors, they don't seem damaged at all.
     

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  4. 2008/03/23
    mailman Lifetime Subscription

    mailman Geek Member

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    CPU temperature, CPU core voltage, and CPU frequency are the only other things I can think of right now that we have not addressed regarding hardware.

    What CPU temperature, CPU core voltage, and CPU frequency are displayed in the BIOS?
    Also check the CPU fan speed in the BIOS if that information available.

    Perhaps you improperly applied thermal paste between the CPU and heat sink when you built the computer or your CPU core voltage is out of spec.
     
    Last edited: 2008/03/23
  5. 2008/03/23
    mahme

    mahme Inactive Thread Starter

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    Cpu temp 25-27C
    Cpu core voltage "Normal" (1.325v)
    Cpu frequency 1800Mhz (200x9 Standard No-overclock)
    Cpu fan speed 800rpm (does get higher during load, i noticed it the first 2-3days the computer actually worked.)

    The thermal paste & the cooler is proparly applied. And the temperatues verifies that. The thermal paste was pre-applied to the cooler when i built the computer.
     
  6. 2008/03/23
    mailman Lifetime Subscription

    mailman Geek Member

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    I just sent a PM to a couple hardware people asking for their assistance. Perhaps one of them will have more ideas.
     
  7. 2008/03/23
    mahme

    mahme Inactive Thread Starter

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    Thank you, really appreciate it. I'll be waiting for answers.
     
  8. 2008/03/24
    mattman

    mattman Inactive Alumni

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    Mailman asked I could make any suggestions.

    If you are getting BSOD's during Windows installation, I would suspect the basic hardware or the installation disk.

    Apart from the video card, the basic hardware will be the CPU and RAM. Read through any instructions about RAM/memory in the motherboard manual. They probably state specific locations for the RAM modules.

    The CPU has not suffered any damage during installation?

    Things like the keyboard and mouse should not have an influence, but I always check by trying replacements.

    You are using a "standard" Windows disk and it is not dirty or scratched?

    You do not have any extra hardware/devices attached?

    Check the temperature and voltage readouts in the BIOS. [I see you have checked the temps and they seem OK.]

    You could try running the system outside the case. Take the motherboard out of the case and run it on a non-conductive surface (an anti-static bag or sheet of cardboard).

    The debugging information seems to point to basic hardware problem and RAM may be the main suspect. Check at the Transcend or Gigabyte website for information about RAM.

    An excellent source of testing parts. He has the same RAM?

    If all tests seem to fail, RMA the motherboard, but then you will need to reinstall the CPU on the new motherboard and replace the thermal compound between the CPU and the heatsink.

    If it is the same motherboard as your friend's, you can swap out all parts and identify the hardware problem (for a software problem, you can connect your HDD into his computer and try installing Windows there).

    Matt
     
    Last edited: 2008/03/24
  9. 2008/03/24
    mahme

    mahme Inactive Thread Starter

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    I have tried putting the new ram in both slots without any luck.
    I have also tested it with memtest86 20hours + Microsoft's Windows Memory Diagnostic 20 hours without errors.

    I know my harddrive isnt faulty because i tried installing xp on a different harddrive i know works perfectly, same result bluescreen during install.

    The cpu didn't suffer any damage during install i was very careful about the pins. And applying the cooler.

    Diff mouse and keyboard doesn't work either

    I have tried my own disc and my friends, xp-pro/home, vista & ubuntu 7.10, nothing works

    I dont have any extra hardware nor devices plugged into the motherboard just Ram and CPU.

    The debbugging was fron the old ram, the new one seems fine.

    Vcore@ 1.330v
    DDR2 1.8v@ 1.840v
    +3.3v @3.392v
    +12v @12.239v

    I havn't tried to run the motherboard outside the case but doesn't it sound weird that the computer ran fine the first 2-3 days? But yeah, i guess i can try that.

    I can't test with my friends since he is out of town during the easter holiday.

    The parts i know are working are harddrive, dvd-drive, psu, and ram.
    So the only things im not totally sure of if the motherboard and the cpu..but i dont think there's anything wrong with the cpu since it's not overclocked and the temps are fine.
     
    Last edited: 2008/03/24
  10. 2008/03/24
    Bronan

    Bronan Inactive

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    These bsod can be very hard to solve sometimes, the only way to find the problem is indeed trial by error, changing every part in your system untill you tried it all.

    Looking at what you allready tried, seems to me you have to keep testing.

    In the paste a problem with a video card which gave a similar error, so can you test your system with another videocard (vc for short).
    If the vc is on the mainbord it can be disabled in the bios just place a vc from someone else to test.

    Second try to only connect the harddrive so disconnect cd/dvd drives because some give incompatibily issues
    If this solves your problem , check if the jumpers are set in the right order.
    Master/Slave or Cable select (to my opinion master/slave is preffered)

    When all these tests fail it probably will be faulty motherboard or a damaged cpu since you tested the ram and power supply allready.

    It does not matter if the machine run a few days correctly some problems only occur after a few days/weeks.
    What you could try is to disable just for testing all unneeded ports like usb/firewire/printer/sound/raid
    And see if that solves something if the system boots without them see which one is making it crash and so on

    Hopefully you'll able to find the culprit soon.
     
  11. 2008/03/24
    mahme

    mahme Inactive Thread Starter

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    I don't have any other videocard since i dont game, i use the integrated one on the motherboard. My dvd-burner is set to slave since it uses the ide cable and my sata hdd dont need any jumpers i guess, ive read you only jumper the sata if you want to decrease the speed.

    disabling raid/usb etc.. didn't help either.
     
  12. 2008/03/24
    Bronan

    Bronan Inactive

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    Well now i you added its on the mainboard i get the feeling it might be the culprit ask any friend if you may use the vc for a moment to test.
     
  13. 2008/03/24
    mahme

    mahme Inactive Thread Starter

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    I picked everything out from the chassi and built the computer outside just like u suggested, i even re-applied the cpu & cpu cooler and put on some Artic cooling 5 thermalpaste. It did not help at all. When i tried to install windows xp i got bluescreen right after all the driver was loaded from the cd and the text "press enter to install xp" was about to come. Whats next?
     
  14. 2008/03/24
    mattman

    mattman Inactive Alumni

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    When you are running the Windows installation, when you see the information about the drives (partitions), delete the partition/s and remake it/them. I also mentioned about using your friends computer to install Windows on the HDD (when he returns).

    If it seems necessary, check the drive with the HDD manufacturer's diagnostic utilities and use their setup/partitioning program. If there seems to be any errors in the partitioning information you can look at doing a low-level (zero) format on the drive.

    Matt
     
  15. 2008/03/24
    mahme

    mahme Inactive Thread Starter

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    I have already use the diagnostic utilities and scanned through every sector without error and also done a low-level (zero) format on the drive.
    I have also tested with another drive that im 100% sure works, same result bluescreen during install, i dont even get to choose partions before it bluescreens.
     
  16. 2008/03/25
    mahme

    mahme Inactive Thread Starter

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    UPDATE:

    I disabled "IDE Prefetch mode" in BIOS then i could pull thorugh a full install of xp, but when i got to the desktop everything was unstable, programs crashed and i got the "send/dont send" message every 10secs. I tried to install the drivers from the cd then i got messeage saying windows needs xp cd or something becuase the default files was exchanged. The look wasnt standard when i got in, it had win 98 look, the greyish and not the blue xp look. Then i get bluescreen afterwards as usual ... what do you guys think? any comments on this?
     
  17. 2008/03/25
    mattman

    mattman Inactive Alumni

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    Me, I would transfer the HDD into your friend's machine and run the Windows installation there. You could borrow his RAM to run in yours, I would not suspect the CPU or graphics. It seems to be narrowed down to a motherboard problem. You should not need to make any special settings in the BIOS apart from maybe "Setup Defaults" (could be different wording).

    Matt
     
  18. 2008/03/25
    mahme

    mahme Inactive Thread Starter

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    Yea, I think i'll send the motherboard back. Probably gonna take a few weeks to get done. I'll update you later how it went.
     
  19. 2008/04/17
    mahme

    mahme Inactive Thread Starter

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    Hi again! been 3 weeks now and i finally got the motherboard replaced. I just installed windows XP and everything seems to run smoothly. Just for you guys out there wondering the problem was a bad motherboard. Thx again for all the help i recived on this thread! Later guys
     
  20. 2008/04/17
    mailman Lifetime Subscription

    mailman Geek Member

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    mahme, thanks for following-up to let us know your problem culprit turned out to be a faulty motherboard.

    mattman (and Arie, hawk22, Bronan), thanks for helping us out with this thread. :)
     

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