Printer stopped working

Hi, I have a HP Deskjet 932c. I have been noticing an error message showing low black ink for a while. This morning it would not work at all. I got a replacement for the black but still nothing is working. I uninstalled & installed the program just thinking that might be the prob. It's using a usb connection.

Win xp home

 

Take the cartridge out and check the electronic connectors on the printer side for if they have any coating of stray ink. Use the cleaning instructions here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bud07585&cc=au&lc=en&dlc=en&product=61236

If you have not been there, this is the webpage for the printer:
http://h10025.www1.hp.com/ewfrf/wc/...au&dlc=en&submit.y=9&submit.x=7&lang=en&cc=au
Try a few terms from the error in a search. Check on the installation disk for the manual and troubleshooting guide.

Matt

 

Hi Matt: I had a feeling about those refilled cartridges. This was the first time I ever used them. I went through the info you gave me and nothing worked. I went out and bought 2 Genuine HP cartridges. Black/Color. Every is working fine now. Thanks a lot mate.