XP System File Makes Backup App Hang

I use Retrospect and a Western Digital backup drive. No problems in backup or restore until recently. Backups hang on a file MountPointManagerRemoteDatabase of zero bytes. Copies are found on my backup drive's backup sets, some going back as far as 2006. It has the hidden attribute set. Yet, searches of my C: drive don't show a copy.

I checked Microsoft's KB and couldn't find any reference to it. My PC isn't acting like it has any malware. I use Zone Alarm both for firewall and to detect and remove any malware.

Any clues as to how this empty file could be causing a backup session to hang?

Thanks,

 

CastleCops - MountPointManagerRemoteDatabase

No easy solution. Possible your backup program has an "Exception option" which allows you to exclude this file or the folder which contains the file during your backup runs. If not, it would appear you will need to delete the file prior to running backups.