Modem Not Functioning In Win Xp Pro

I just had my hard disk partitioned and included 2 OS- Win 98 & Win XP Pro. Everything works fine in Win98 - attached with an external modem (Lucent Venus Serial Modem 56K V.90) and dialed up to surf the net.
However, when booted to WinXP, the modem was detected and auto configured. But when trying to dial up, it reported Error 693 - modem malfunctioned. Checks with Microsoft support sites claimed incompatible modem cable used (25pins to 9 pins) or loose connections or faulty serial port.
If it worked perfectly in the Win98 partition, this means the cablings and the port is duly functional and should work the same in the WinXP partition. Can anybody advise me what is the cause? Is it due to settings? Thanks.

 

modem

The modem may not work in winxp. Have you gone to manufacture site & looked for compat drivers?

 

Modem Not Compatible With WinXP?

Dear Rancher,
Thanks for your posting to my modem problems. WinXP detected and allocate this driver itself and it is the same as the one used in the Win98 partition (Lucent Venus Serial Modem) which used the V1456VQE-T drivers. Went into the Device Manager/Modem/Properties and "queried" the modem and there is response. However, after configuring the internet dial-up, this error 693 came about. I even tried uninstalling the modem drivers and let XP allocate it back but to no avail. Is the problem still lies in the hardware compatibilities or the settings?

 

try this

http://www.askey.com/html/driver.html let me know

 

Thanks Rancher for the drivers site. I have been here and downloaded the correct drivers (V1456VQE-T) and still unable to get it up and running.
I changed the modem serial cable too just to convince myself and it just won't work. I have been on the Win98 OS to browse the net. Are there any specific settings in the registry that could admit this modem to be "member "??

 

I don't think its your modem or the drivers. I myself would look for BIOS updates (or any other updates) for your motherboard.

A good place to start http://www.motherboards.org

 

MOBO bios

Calculus can I question the bios on the mobo a bit Don't mean ta be mean but how can the modem work in diagnostics & show proper install in deviceman if the darn bios needs to be updated? The modem isn't an intergrated mobo feature!
There is something NOT allowing this modem to dial up. Yes the registry could be holding the driver back, as in the usr winmodem prob, but you have external modem k56 flex lucent chipset & this is hardware modem I'm sure. I'll look deeper in a bit.

 

This is would be a very normal Modem situation for an Internal Modem. But unusual for a FULL BLOWN External Serial Port Modem.

I have a strange feeling that the Modem is Not a full blown one and behaving just like and Internal. Work in one OS but not the other.

Also with a Multi OS system the BIOS can have an effect on things. It may be OK for one OS but not for the other. And with the newer MBs and OSs it seems to be more relavant.

Gotta check something. Will be back.

I just took a peek at the specs for that mentioned Modem and it looks like Lucent Venus etc. Refers to only the Chip set. Lucent does not make Modems. It does mention one made by Zoom.

rancher may be on the right track.

Or Firmware. But with firmware MAKE DARN SURE you get the right firmware for the Model of Modem. If wrong one is used it can be good bye Modem. The site I went too also states this.

That is a very good question that I have asked myself several times when dealing with Internals. Diag OK. No DM proplems but still the darn thing would not connect.

BillyBob

 

Your modem http://www.modemsite.com/56k/venus.asp
note this is flashable firmware bios on the modem.

The Lucent Venus chipset is a hardware-controller based design. This means that the modem should operate without any special driver in any operating system. The modem contains a digital signal processor and flash-ROM that holds the firmware.