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DVD'CD player/burner not recognizing discs

Discussion in 'PC Hardware' started by Bubba, 2008/02/13.

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  1. 2008/02/13
    Bubba

    Bubba Inactive Thread Starter

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    I know this may seem like a couple of the other posts on here but I read them and I don't think it is. I haven't had any trouble until I tried to load Windows office 2000 on my machine. The last thing I used my burner for was burning a video from the internet which I aborted. I have since tried to read a couple of picture CD's that I had burnt on the player and it sees nothing after inserting them. My machine is only 2 years old.
     
    Bubba,
    #1
  2. 2008/02/13
    Bubba

    Bubba Inactive Thread Starter

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    I have a new developement, I placed a commercial photo project CD in and it started to play. Why won't it recognize others?
     
    Bubba,
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  4. 2008/02/13
    broni

    broni Moderator Malware Analyst

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    Try to uninstall your burner through Device Manager. Restart computer.
     
    broni,
    #3
  5. 2008/02/13
    Bubba

    Bubba Inactive Thread Starter

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    Thanks, I'll give it a try.
     
    Bubba,
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  6. 2008/02/13
    Bubba

    Bubba Inactive Thread Starter

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    I uninstalled it and restarted but it still won't recognize the Office 2000 disc.
     
    Bubba,
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  7. 2008/02/13
    broni

    broni Moderator Malware Analyst

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    Can you try CD on another machine? Did you try to clean the disk (always go in radial direction, while doing it; never in circles)?
     
    broni,
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  8. 2008/02/13
    Bubba

    Bubba Inactive Thread Starter

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    I'll give it a try but it also didn't recognize a picture cd either as well as the Office 2000 disc.
     
    Bubba,
    #7
  9. 2008/02/13
    Bubba

    Bubba Inactive Thread Starter

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    I only used a dry cloth and it looks pretty clean but still won't work.
     
    Bubba,
    #8
  10. 2008/02/13
    broni

    broni Moderator Malware Analyst

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    Does it recognize ANY disk?
     
    broni,
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  11. 2008/02/13
    Bubba

    Bubba Inactive Thread Starter

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    I mentioned earlier that it had recognized a project CD disc.
     
    Bubba,
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  12. 2008/02/13
    broni

    broni Moderator Malware Analyst

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    Did you try to uninstall it through Device Manager, and restart your computer?
     
    broni,
    #11
  13. 2008/02/13
    Bubba

    Bubba Inactive Thread Starter

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    Yes, I did.
     
    Bubba,
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  14. 2008/02/13
    broni

    broni Moderator Malware Analyst

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    Couple more...lens cleaner, trying your drive in another computer..
     
    broni,
    #13
  15. 2008/02/13
    Bubba

    Bubba Inactive Thread Starter

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    I'm not going to try my drive in another computer because it does recognize some CDs. The only cleaner I have is an anti static and dusting spray for electronics (Endust).
     
    Bubba,
    #14
  16. 2008/02/13
    broni

    broni Moderator Malware Analyst

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    Lens cleaner is a special CD, you can get at electronic stores....
     
    broni,
    #15
  17. 2008/02/13
    mflynn

    mflynn Inactive

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    It is your filter drivers.

    Read about them here then download the Filtercheck and Filterfix utilities.

    http://www.cdr-zone.com/forum/about4719.html

    In filterfix.exe be sure to chose Optical drives an search registry for filters.

    Since you are dead in the water anyway can't hurt anyway, clear them and reboot.

    Mike
     
    mflynn,
    #16
  18. 2008/02/13
    Bubba

    Bubba Inactive Thread Starter

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    I downloaded both but could only get results from the bottom program. I didn't see any optical choice as you mentioned. Also, it didn't reveal what the filters were related too, only if I wanted to remove them.
     
    Bubba,
    #17
  19. 2008/02/13
    Bubba

    Bubba Inactive Thread Starter

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    I downloaded the third at the bottom of the page, ran it and it had the chose optical option. I selercted it and it revealed 3 filters related to my DVD/CD-ROM drive, two uppers and one lower. I would assume it's OK to fix them or remove them?

    The uppers are:
    Cdralw2k and pwd_2k

    The lower is:
    Cdr4_xp
     
    Bubba,
    #18
  20. 2008/02/13
    Bubba

    Bubba Inactive Thread Starter

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    I cleaned all three but still no luck.
     
    Bubba,
    #19
  21. 2008/02/14
    mflynn

    mflynn Inactive

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    What CD Writing software were you using?

    OK look in add/remove for any CD burning Suites, your filter drivers indicate this may have been Roxio. Un-install all CD burning suites. Roxio, Nero etc.

    After this!

    Reboot, again remove the CD\DVD devices in Device Manager and reboot once more.

    After reboot then re-install any CD burning software you have or download the free Nero.

    Mike
     
    mflynn,
    #20
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