Shutdown Problem?

When I reboot my XP machine, I often experience a delay while a window pops up asking me if I want to end a running program immediately or wait until it ends ( "naturally," I guess). The name given at the top of this window is "message apps ", which is not a program listed in the "startup" section of msconfig.

Does anyone know what this program is -- or more to the point, why I'm getting this message and how to fix it?

Thanks.

Btw, this forum is really terrific. I have gotten a great deal of help here, and I really appreciate it.

 

At a guess, messaging service asoociated with some app your are running like MSN, Yahoo, AOL, or similar.

Try going to services and disabling Messenger Service. It should not start back after a reboot. See if any of your apps have quit working. Also see if you continue to get the error.

 

Thanks, Newt. I didn't find anything called "Messenger Service" or "Windows Messenger" or "MessageApps" -- the latter being the program that the shutdown "end program" window I'm getting says is still running -- but I did find something called "Messenger" in the services section of administrative tools and I disabled it. That program ( "messenger ") is described thusly:

"Transmits net send and Alerter service messages between clients and services. This service is not related to Window's Messenger. If this service is stopped, Alerter messages will not be transmitted. If this service is disabled, any services that explicitly depend on it will fail to start. "

So what do you think? I don't know yet if this solves the problem -- I'll have to give it a day or so to see -- and maybe I should also disable "Windows Messenger" except I don't know where to find it. Any ideas?

By the way, the only programs I have running in the startup tab of msconfig are Rundll32, Bldbubg, and WKDetect. Could any of these be involved?

 

Service name is Messenger. Description is Messenger Service.

It may well not be the guilty party here but disabling it for a bit won't affect anything permanently and with a home system, probably won't have any effect whatever on system operation. And if it does, you are looking at 30 seconds to re-enable it and then start it running.

Also, have you checked your event logs to see if they notice the error and further describe it? I'd check all three - system, security, application.

 

Wow, Newt! The services section is a whole new world to explore, and it's enhanced even more by Dell's "Solution Center" which runs all sorts of interactive diagnostics for you. It'll take me quite a while to learn how to use all of this.

Anyway, I scanned the services the only errors or warnings that seemed to have anything to do with logoff problems was the one below, which occured a number of times. Let me know if you understand what the heck it's talking about.

And by the way, thanks for your help on this.

David

________________________________________

Event ID: 1517
Source: Userenv
Symbolic Name: EVENT_HIVE_SAVED
Message: Windows saved user %1 registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Explanation
Windows unloads each user's profile and user's section of the registry when the user logs off. This message indicates that Windows could not unload the user's profile because a program was referencing the user's section of the registry. This locked the profile. The registry cannot unload profiles that are locked and in use. When the program that is locking the profile is no longer referencing the registry, the profile will be unloaded.


User Action
No user action is required.



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These two links will fix the problem, Cheers Chris

http://www.winguides.com/registry/display.php/199/

http://www.winguides.com/registry/display.php/933/

 

Wow, thanks Chris!

How'd you happen to know about that?

 

How I found out about this site was I wanted to get rid of that messenger starting up everytime XP loaded, as it also loaded when u launched outlook express, and got sick and tired of removing it all the time from the tray. If the little messenger icon loads with OE, you can go here: http://www.winguides.com/registry/display.php/989/ to stop it ever loading again. I like to always find ways to get rid of annoying windows features, and often look thru the "tweak" sites, for ways to improve/customise/ or make WinXP more efficient. Some features in M/S operating systems are good for some people and a pain for others who dont use them. Its the only way MS can provide a product that will satisfy a large proportion of users. As long as you ALWAYS back up yr registry BEFORE u make any changes, theres no problem. I also have a text file that I have started, so that when/if I have to reinstall XP for whatever reason, I can set it up exactly as it was, tweax and all

 

Smart approach. In all my previous versions of Windows, I also spent most of my "tweaking" time removing annoying features and applets (such as "fastfind" in Win98). In fact, that's really why I was so reluctant to upgrade from Win98SE to Windows XP -- I had tweaked my machine so well that I was booting up with 96% resources and a very lean and mean setup.

Now that I'm using XP, though, it'll take me a long time just to figure out what's running in the background and what I can safely remove.

To tell the truth, I can't even figure out what's better about XP compared to Win98. The only reason I upgraded was that I needed a more powerful machine to do photo and video work, and XP came pre-installed on it. It'd be nice to find a reason to like XP, but I'm still waiting.

Meanwhile, there are several things I don't like about XP -- including the inability to have my own logon picture (a nice photo of heavily-armed Afghan rebels that I shot some years ago) run at bootup, the way I could with Win98.

Anyway, thanks again for the help, Chris.

 

Glad I could help out.. I think XP is a tad more stable than 98SE was (Once u got the software conflicts sorted, which I must say, XP did a very good job of telling me what was and wasnt compatable with the new o/s.) I like to start XP with as high sys resources as possible, if I am running MS Flightsim 2002, and carnt be naffed booting into Win98SE to play it. This site http://www.blackviper.com/WinXP/servicecfg.htm is also useful for canning services that are not required at bootup, but are started anyway, but can be started at will if required, which makes XP load a bit quicker, and free the system resources up a little more.

 

dkline - truth be told, if your 98 install was stable, security wasn't an issue, you weren't on a large network, you didn't need to use large chunks of memory or multiple processors, and you were comfortable with tweaking 98, there probably wasn't much immediate benefit for you with XP.

And you mighty enjoy Logon Studio if you want to play around with the XP logon graphics/pictures.