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deleteditems.dbx file is huge, but empty?

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by tacoguthrie, 2008/01/06.

  1. 2008/01/06
    tacoguthrie

    tacoguthrie Inactive Thread Starter

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    Hi there, I'm trying to help out a pretty computer illiterate friend who is having problems with her Outlook 6. I don't have any experience with outlook so i've been digging around a lot on forums like this.

    I backed up all her .dbx files yesterday and ran a recovery on them with an old freeware version of DBXtract. It worked fine on most of the folders but it didnt work on the DeletedItems.dbx.

    This is a 1.5GB file with approx 6000 files in it. It took two hrs to run through the extraction but when it was completed the output folder was empty.

    Any ideas how I can access the emails in this file?

    Thanks!
     
  2. 2008/01/06
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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  4. 2008/01/07
    tacoguthrie

    tacoguthrie Inactive Thread Starter

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    According to her, yes there are some 6 year old emails she wants to keep. She blames some technician for deleting them.

    I had to rename inbox and let outlook rebuild her inbox.dbx. I will try to do the same to the deleteditems.dbx.

    Also, reading your post about folders within folders - I think she has done this too. I think she it went like this:

    Inbox
    -> Folder1
    ->Folder2

    I should I make her change that too.
     

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