IE6 problem after installing KB942615...

Ever since I installed 942615, IE frequently crashes, with the faulting module being URLMON.DLL. I also noticed that I click on links, buttons, etc etc, and IE just sits and does nothing. I hit escape on the KBd, then re-click the link / button, and it works OK.

Then I found http://support.microsoft.com/kb/823386
It describes perfectly what I'm seeing. I can always un-install 942615, but I have a patching client (PatchLink) on my work system here, and the patch will only 'come back...'

As described in the article, I sent a request to Microsoft to get the patch that fixes this. --anyone else seen this? -Is there any other way to fix it?

 

I received the following response from MS:

_________________________________________
Hello,

Thank you for contacting Microsoft Customer Service.

I understand that you would like to obtain hotfix from Microsoft.

I am unable to locate the hotfix mentioned in KB article 823386 for the product you have specified.

I recommend contacting Microsoft Support Professional at (800) 936-5700 for further assistance. The working hours are Monday - Friday 5:00 A.M. - 9:00 P.M. Pacific time, Saturday - Sunday 6:00 A.M. - 3:00 P.M. Pacific time.

I hope the issue is resolved soon and appreciate your patience in this regard.

Thank you for using Microsoft products and services.

Linto
Microsoft Customer Service Representative
__________________________________________

I un-installed KB942615, and I'm back to version 6.0.2900.3199. The version that was giving me a fit was 6.0.2900.3231. The KB article above apparently only pertained to IE6, SP1. I have IE6, SP2, however I'm noticing the exact same symptoms.

I'll try re-installing KB942615 & see if the problem persists.

 

If you're seeing iexplore.exe error for APP: 6.0.2900.2180 Mod Name: urlmon.dll Ver 6.0.2900.3231 at 0003b5ce then the MS link below has its Hotfix request. The hotfix was emailed to me last night, and there's a regedit to do afterwards. I'm still evaluating if it worked, because it was a sporadic error. Be sure to backup your registry.

There is also an IE7 error for some users {like me too} in App: iexplore.exe Ver: 7.0.6000.16574.

http://support.microsoft.com/Default.aspx?kbid=942367

More info and MVP replies:
http://groups.google.com/group/micr...ad/06f620010fb36f6e/d1fa4b9b400d50e4?lnk=raot

 

You still around bat.?

MS just issued an IE6 update for the KB942615 update to fix that.
http://support.microsoft.com/kb/946627

 

Two of us in this thread had the IE6 iexplore.exe urlmon.dll problem discussed, caused by MS update KB942615. That is the fix.

If you didn't have the error don't worry about it.

 

Yes, that regedit is my earlier link: it fixed KB942615 that caused iexplore.exe urlmon.dll errors in some IE installations on Win XP SP2. And right, MS did not say that it was a hotfix/replacement to anything, they simply issued it. What, you don't trust them??? *grin*

As near as I can tell the update progression was KB942615 caused errors in some installations. KB942367 was the hotfix. The regedit adding DWORD * enabled KB 942367 (which is what i did.) Then there were enough instances of the errors worldwide for MS to later issue that emailed hotfix and the regedit * as KB946627.

Trying to unravel several KB updates and patches all started I think by MS 07-069 (and why do they switch between nomenclature for the same update, it just confuses issues even more?) is IMO a waste of time in this case because only MS knows the whys and wherefores, which they aren't sharing. The hotfix MS emailed me to fix the iexplore.exe urlmon.dll random error was at hotfixv4.microsoft.com/Windows%20XP/sp3/Fix206837/.../325246_ENU_i386_zip (edited to prevent linking), available with a password they sent. The hotfix was actually made by Xceed Software Inc. MS must have had many error reports, because they issued KB946627 which is identical to the emailed hotfix.



An interesting thing in that address is the "..XP/sp3.. ". I backtracked the address, or tried to, and was denied access Not Authorized.

Domain Name: MICROSOFT.COM
Registrar: TUCOWS INC.
Whois Server: whois.tucows.com
Referral URL: http://domainhelp.opensrs.net
Name Server: NS3.MSFT.NET
Name Server: NS1.MSFT.NET
Name Server: NS5.MSFT.NET
Name Server: NS2.MSFT.NET
Name Server: NS4.MSFT.NET
Status: clientTransferProhibited
Status: clientUpdateProhibited
Status: clientDeleteProhibited

 

"the same size, date and digital signature "? I doubt it (i deleted the .zip so can't check.) The MS patch KB946627 performed what the hotfix zip from http://go.microsoft.com/?linkid=6294451 plus the regedit from http://support.microsoft.com/default.aspx/kb/942367 did, so "identical" wasn't the right word. They just did the same thing. And Now, since MS issued KB946627 to fix the iexplore.exe urlmon.dll error that some IE6 installations had after KB942615, that hotfix zip and regedit are moot.

So for the earlier question "...about others who have the error (iexplore.exe urlmon.dll)..." the answer now is to simply install the KB946627 update offered by MS Automatic Updates.

Those certainly were MS search results. I see on the second page that:

They would be better off using google instead of Live Search.

Now for that second cup of coffee...

 

I wouldn't be surprised that something was out of sync, progressing through those now-old updates and patches gave me a headache.

But the single-update Fix for the iexplorer.exe urlmon.dll error caused by KB942615 in some installations is already available: KB946627