Computer is running amuck help w/Hijack log

gmer results are clean too. What's the current situation when visiting Windows Update?

 

something in my firewall is stopping it when I turn it off updater went right thru. When I installed java I got a program named net beans ide 6.0 and J2SE development kit 5.0 update 14 do I need these or can I uninstall them?? I also got J2SE runtime environment 5.0 update 14.
Thank you very much

 

Uninstall all of those Java components. Download and install the latest version from here.

I'm not at all familiar with the Sunbelt firewall, so I'll have to do some research to be of any help with it. First thought would be to look at the programs that have been granted access, which are blocked, etc. Sometimes just removing the program from the firewall console will cause it to prompt you again, allowing you to re-confirm access. I've also seen it happen where programs with allowed access are somehow corrupted within the console so removing it's entry will fix the issue as well.

 

I can't not get java to install, the yellow bar comes up to install activex control then I get. I have saved it to desktop and tried to run but nothing happens.
" We encountered an issue while trying to automatically install Java software onto your machine.

If you encounter an error, check the top of the browser (see image above) for a yellow bar that reads "This site might require the following ActiveX control: J2SE Runtime Environment 6 Update 3 from 'Sun Microsystems, Inc.'. Click here to install..." Click the yellow bar and choose "Install ActiveX Control..." to allow installation to proceed. "

The good news is that windows update is working now!!

 

Great news on Windows Update! What steps did you take to resolve that issue?

Did you try with the firewall turned off? Or, did the firewall prompt you to allow the Windows Installer to access the internet? Maybe remove the Windows Installer (msiexec.exe) from the allowed programs list?

After choosing to install the ActiveX control, were you ever presented with the Java Setup - Welcome dialog that prompts you to Accept the license agreement?

 

I set firewall to ask for everything(and it is). With Java I never get to the dialog box. The yellow tab comes down to accept activex control then firewall ask several times(i've tried with firewall off still nothing) the I get the message that there was a problem. In contral panel there is a Java logo when I click it I get "The system cannot find the file specified. C:\program files\java\jre1.6.0_01\bin\javacpl.exe "

 

And if I read correctly you have the offline installation file on your desktop but nothing happens when you try to run it?

Download ATF Cleaner by Atribune and save it to your Desktop.

• Double click ATF-Cleaner.exe to run the program.
• Check the boxes to the left of:
  
  
  • Windows Temp
  • Current User Temp
  • All Users Temp
  • Temporary Internet Files
  • Prefetch
  • Java Cache
  • Recycle bin
  
  
• The rest are optional - if you want it to remove everything check "Select All ".
• Finally, click Empty Selected. When you get the "Done Cleaning" message, click OK then exit.

Reboot

Lets see if a bit of registry cleaning will clear up this issue. Download a trial version of TuneUp Utilities and install it. Start the program and click Clean Up & Repair. Select TuneUp Registry Cleaner. Run the Complete scan then click Show Errors. You can view the details of what all it finds and clean selectively or just click Start Cleaning. My recommendation is to just clean. When complete, check it again and cleanup any leftovers. Reboot and try the installation again. Should any problems arise after the registry cleaning, you can restore the backups created and reboot.

Just curious, are you still experiencing the erratic behavior?

 

erratic behavior comes and goes thought it was gone yesterday this afternoon happened several times, starting to think maybe there is some kind of short in my mouse cord(although I have tried to cause it to happen with no success). Ran Tuneup utilities rebooted tried to install java no luck. I set firewall to allow I get do you want to run this file jre-6u3-windows-i586-p-s.exe the little hour glass show up by my mouse pointer then nothing else happens.

 

Do you have another mouse you could try for a while?

What is the size of the Java file you have? Should be 13.9 MB

Right click the file and select properties. Is there an option to Unblock it? Do so and try running again.

 

unblocked java it is 13.9 but still won't run. I went back to the web and tried to install from there no luck. I will have to go get a new mouse tomorrow.

 

Gonna sleep on this problem with Java. Hopefully will have something for you tomorrow.

 

You aren't having trouble running any other exe files are ya? Please install the Windows Installer 3.1 (just to make sure) and try Java installer again.

 

I installed the windows installer, still no luck with java after the yellow bar to allow activex control, a window(box) starts to open it just a flash I can't see anything only the outline thenit goes away and the error message comes up.

 

Did you try to run the offline installation file on the desktop?

 

yes, The hour glass comes up then nothing. I have looked in windows task manager > processes and it shows up then just goes away.

 

Highlight and copy the all of the bolded text below.

dir /s "%programfiles%\Java "> "%userprofile%\desktop\dir.txt "
start notepad "%userprofile%\desktop\dir.txt "
cls
exit
cls

Click Start>Run and type cmd then hit enter to open a command window. Right click and paste the copied text into the command window. It should open dir.txt

Post the contents of dir.txt if anything is present.

 

contents below,
Volume in drive C is HP_PAVILION
Volume Serial Number is 7427-1CD8

Directory of C:\Program Files\Common Files

12/31/2005 02:33 PM <DIR> Java
0 File(s) 0 bytes

Directory of C:\Program Files\OpenOffice.org 2.0\share\Scripts

04/13/2006 04:23 PM <DIR> java
0 File(s) 0 bytes

Directory of C:\Program Files\OpenOffice.org 2.2\share\Scripts

07/11/2007 10:41 AM <DIR> java
0 File(s) 0 bytes

Total Files Listed:
0 File(s) 0 bytes
3 Dir(s) 15,084,195,840 bytes free

 

Hi shammie,

Just wanted to let you know that I haven't forgotten about you, I'm just at a loss for what else to try at the moment. I will continue to research it and suggest something asap.

Were you able to get another mouse to try? Still having the erratic behavior?

 

I appreciate all of your help, I will keep trying and let you know if anything changes, If you think of something I will be checking the post. Haven't had any erratic behavior over the last couple of days, and everything seems to be fine. Thanks again, Have a Merry Christmas!!!

 

May as well give this a shot

Highlight and copy the bolded text below.

msiexec.exe /unregister
regsvr32 /u /s C:\Windows\System32\msi.dll
regsvr32 /u /s C:\Windows\System32\msihnd.dll
ren C:\Windows\System32\msi.dll msi.old
ren C:\Windows\System32\msiexec.exe msiexec.old
ren C:\Windows\System32\msihnd.dll msihnd.old
exit
cls

Click Start>Run and type cmd then hit enter to open a command window. Right click and paste the text. The command window should close on it's own.

Now, do you still have the Windows Installer 3.1 file? If so, install it, otherwise re-download and install it.

When done, reboot and try running the Java offline installation file again.