Help, Generic Host Process Win32

followed the instructions and still persists.....no firewall, no ics, error message still there.

 

Just wanted you to know I haven't forgotten about you. Still not quite sure what to try next. The WMI Diagnosis log you sent indicates that both ICS and Security Center are running, yet you report that they aren't. Confuses me a bit. Would you post the exact error messages you are getting please?

Still getting the 'no active mixer device' error too? Check the Device Manager for errors.

 

no worries about the response, im in no hurry.

i still do get the "no active mixer ". i did check the Device Manager and no errors. I did not see any exclamation signs.

but i think i ran WMI when the message did not appear. I can run WMI again when the message appears, if you want me to.

Somehow the error message does not appear when i click on "log name" right away after restarting/starting my computer. But if i restart/start my computer and wait for some time to click on my "log name ", thats when i get the message. hopefully i am not confusing you with this paragraph.

I can try to run WMI again when the error message pops up, just let me know.

 

Please do run the WMI Diag utility again and send me the log file.

Highlight and copy the contents of the code box below.

Code:

sc queryex sharedaccess> "%userprofile%\desktop\query.txt "
echo.>> "%userprofile%\desktop\query.txt "
sc qc sharedaccess>> "%userprofile%\desktop\query.txt "
sc queryex wscsvc>> "%userprofile%\desktop\query.txt "
echo.>> "%userprofile%\desktop\query.txt "
sc qc wscsvc>> "%userprofile%\desktop\query.txt "
sc queryex WinMgmt>> "%userprofile%\desktop\query.txt "
echo.>> "%userprofile%\desktop\query.txt "
sc qc WinMgmt>> "%userprofile%\desktop\query.txt "
start notepad  "%userprofile%\desktop\query.txt "

Click Start>Run and type cmd then hit enter to open a command window.
Right click and select paste in the command window. If notepad doesn't open a text file named query.txt that was created on the desktop, hit enter 1 time and it should open. Close the command window and post the contents of query.txt here.

 

this query is when when32 is present.

also did the wmi when win32 is present which i will send.


SERVICE_NAME: sharedaccess
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1067 (0x42b)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :

[SC] GetServiceConfig SUCCESS

SERVICE_NAME: sharedaccess
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Firewall/Internet Connection Sharing (ICS)
DEPENDENCIES : Netman
: WinMgmt
SERVICE_START_NAME : LocalSystem

SERVICE_NAME: wscsvc
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 1067 (0x42b)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :

[SC] GetServiceConfig SUCCESS

SERVICE_NAME: wscsvc
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Security Center
DEPENDENCIES : RpcSs
: winmgmt
SERVICE_START_NAME : LocalSystem

SERVICE_NAME: WinMgmt
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 3284
FLAGS :

[SC] GetServiceConfig SUCCESS

SERVICE_NAME: WinMgmt
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Management Instrumentation
DEPENDENCIES : RPCSS
SERVICE_START_NAME : LocalSystem

 

HELP! adware win32 virtuemode

for the last week my comp has been screwing up i scanned it with the anti virus and it shows that adware win32 virtumonde is attached to some of my files and programs. i cant disinfect the problem but i also dont want to delete it as it may delete the file and not making the programs work..
what should i do?