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Outlook express is sending emails but they are not being recieved

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by trevc82, 2007/12/14.

  1. 2007/12/14
    trevc82

    trevc82 Inactive Thread Starter

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    hello everyone im in a little pickle and im looking for some help

    I have just configured outlook express to automatically reply to certain emails because i will be using it to send out download links for the products i sell.

    I tested this by sending an email from my btinternet.com account to the email address which i use in outlook for paypal. All went well i recieved the email in outlook and it sent back the message i told it to, but when i looked in my btinternet account the email is not there. Ive tried it 5 times now with various email accounts and outlook sends them out fine but they are not received at the other end.

    Any help on the subject would be greatly appreciated

    Kind regards
    Trevor
     
    trevc82,
    #1
  2. 2007/12/14
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Welcome to the boards. Enjoy your time here.
    In one place you say Outlook Express and in another you say Outlook. Which is it?
     
    MrBill,
    #2


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  4. 2007/12/15
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Maybe btinternet.com that it was a spam mail and blocked it. Can you check on line in the same folder to see it it's there?
     
    Steve R Jones,
    #3
  5. 2007/12/15
    trevc82

    trevc82 Inactive Thread Starter

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    Hello and thank you for your replies, it is outlook express that i am using sorry for the confusion. I checked the spam in my btinternet account and it wasn't there. I have just checked the mail boxes now and none of the emails have arrived. I sent an email to myself in outlookexpress and that arrived no problem so i am really confused as to where the emails are going because i dont get a failure email saying they have not been sent.

    Any ideas people ?

    Thanks again
    Trevor
     
    trevc82,
    #4
  6. 2007/12/15
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Re check the address in the message rule that you have made to make sure that it is right. If it is, Delete the rule and make a new one and see what happens then.
     
    MrBill,
    #5
  7. 2007/12/15
    trevc82

    trevc82 Inactive Thread Starter

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    Hello again i left the forum and went to outlook express and tried to open it and igot an error message saying mseo.dll couldnt be found.

    I downloaded the file and placed it in the system folder which had no effect

    i have done a system restore which had no effect

    and i have just uninstalled then reinstalled outlook express and that has had no effect either.

    So now im totally stuck any help will be greatly appreciated it seems to be one problem after another.

    Is there any other way i can auto send mail like you can in outlook express ?

    thanks again
    Trevor
     
    trevc82,
    #6
  8. 2007/12/15
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    You probably can thru your ISP.
     
    MrBill,
    #7
  9. 2007/12/15
    trevc82

    trevc82 Inactive Thread Starter

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    just noticed this

    msinm file shows version 6.0.2900.2180

    msoe.dll 6.0.2900.3138

    is this the problem and how can i fix it ?
     
    trevc82,
    #8

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