Windows Mail Outbox Problem on Vista Business

Having a problem sending mail - any help appreciated - Have searched site but cannot find anything which is relevant.

WM settings are

• Don’t send immediately
• Don’t check for new mail every n minutes

Have tried the reverse of these settings but problem still exists

The problem runs like this

1. Use "˜Create Mail’ to generate a new email
2. ‘Send’ the email
3. Nothing happens other than the new email window disappears
4. No indication that a new message has been added to the "˜Outbox’
5. Select "˜Send/Receive’ "“ nothing happens
6. Look in Outbox and there is the email
7. Select "˜Send/Receive’ "“ nothing happens
8. Not in Sent folder "“ email is stuck in outbox
9. Close WM
10. Open WM
11. Outbox now indicates there is a message to be sent
12. Select "˜Send/Receive’
13. Mail is sent !!

If a new message is generated prior to #12 above, then same problem occurs; Outbox indicates 1 message to be sent but there are actually 2 in the folder. Overcome problem by going to #9 above.

Probably a red herring but following may be relevant

• This is a new laptop
• When firing up first time window came up asking if Outlook 2007 should be default mail application(would seem laptop came with a 90 day trial of Office 2007)
• Said no

Question is "“ has Outlook done something to WM ?

 

Thanks for the replies everyone - The PC actually belongs to a 78 year old lady, so I will have to wait until I see her again to try out the suggestions and the request for info.