Outlook97 Vs. Outlook200 using Exchange and Administration....

A long time ago in an e-mail program called Outlook97....

Well, maybe not that long ago...

In administrating user accounts, I used to open Outlook97 and add a users mailbox to my own when another user became over-quota. I'd empty the user's deleted items folder, sent mail, and any old mail to bring them back below quota so they could then clean up their act, so to speak.

I did this by clicking on the mail icon in the control panel, clicking the properties button on the Exchange server, then the advanced tab, and where it says "mailboxes" I'd click the add button to add the users mailbox.

However, I recently went to Outlook2000 and now when I attempt to do this, the whole process is changed. Still, muddling through, I tried to add another mailbox to my account from the exchange server and it says "Outlook can only support one exchange server account at a time and you already have one set up. ".

Is there a way to do this that I'm missing here? I have searched Microsoft's KB but found only a few obscure references to what I'm trying to do and they aren't applicable...

 

If you have the proper permissions to open anyones account then all you have to do is open Outlook, click on Tools > Options > Mail Services tab and select Prompt for a profile to be used.

Now, whenever you open Outlook it will ask which mailbaox you want to open with your own being the default. Of course you will have to set up each one before it will show in your list by clicking New and follow the instructions given.

HTH

 

Yes... but that's not really practical, as it would mean creating 100+ profiles just to access the mailboxes when people get over-quota and having to browse said 100+ profiles in a dropdown list to get the right mailbox. Easier to just login on another computer running Outlook97 with my administrative rights and do it the old way. But I was hoping there was a way to do the old way in Outlook97 so I didn't have to do that every time I need to fix somebody's mailbox....

 

The only other way to do it that I know is to enter each users account and add yourself as a delagate for each account (if you login to Outlook as the administrator this may or may not be necessary, I'm not sure - never tried it)

Next go to Tools > Services, with Microsoft Exchange Server highlighted click the Properties button then the Advanced tab and you can add and remove other mailboxes as you like.

 

Solved!!

For those interested in this thread, I found the solution through playing around... Here's how to add an additional mailbox in Outlook 2000 (mind you, this only works if you have Administrative rights on the exchange server)...

1)Open Outlook 2000.
2)Click, tools, options.
3)Click the Mail Setup Tab.
4)Click the E-mail Accounts button.
5)Choose the view or change existing e-mail accounts option and click next.
6)Click the Change button.
7)Click the More Settings button.
8)Click the Advanced tab.
9)Click the Add button to add the mailbox you want.
10)Click finish/okay all the way out to set those settings.

Boy, this is a lot more difficult from just tools, services, advanced tab, add button in Outlook97!

 

Are you perhaps using Outlook XP (2002)?

I just looked at my Outlook 2000 and I don't have a Mail Setup tab.

On the other hand I went into Outlook XP (2002) and found everything as you described it.

I think this is why my solutions wouldn't work for you, we were talking different versions of Outlook.

 

Duh! Yes. That's what I'm referring to. Sorry about that... *shakes head* I forgot completely that it was Office XP I upgraded to, not Office 2000.

Somedays I'm just a big pile of DUH! *L*

Though now you make me curious: What happened to the mailboxes tab in Office 2000- why'd they take it out?

 

It's just a little different, in Outlook 2000 there's a tab called Mail Services that has the option of selecting a profile.

Under Tools there's a selection called Services (at least in the MS Exchange environment, otherwise you have Accounts). Services has pretty much the same things as whats in XP except you can't have multiple accounts without setting the right permissions etc. etc. It's actually much easier to set up what you were looking for in XP than in 2000.


How are things in Maine? I'm gonna have to call there soon, my mother lives with my sister and brother-in-law in Kennebunk.

 

Things are good in Maine, but HOT.

We just got done replacing our NT 4.0 PDC with a new W2K server. That was fun. We had to create a new NT server as a BDC, promote it to PDC, then upgrade that to W2K to be the PDC emulator. Then we could take our new server and install fresh W2K (we didn't want our PDC to be an upgrade version of an operating system) as a DC. Then DC Promo the PDC so the PDC emulation is transferred to our new server.

All of that went smooth. It's all the data moving that's taken so long. *chuckle*

Are you, or your sister & mother-in-law the transients? If you, how in the heck did you end up in Cali of all places???

 

Went through something similar myself, upgrading all 6 of our servers to W2K. Glad I didn't have to do it by myself, we brought in outside experts.




Actually we're all transients. We started out in Mass. and my sister and brother-in-law bought a house in Maine with a little help from my mother.

I ended up in sunny California through the Navy, retired after 21 years and decided to stay.