Can't get to safe mode with f8 Virus? hjtl and virus scan attached

I may have a virus or something I wanted to run a scan from avg in safe mode but I can't get to it the computer just restarts. I have a registered version of avg and have spybot adaware and avg's antispyware loaded. here is a hyjack this log and a kaspersky log if anyone can help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:36:22 PM, on 10/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\PGPserv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\AIM6\aim6.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\PGP Corporation\PGP Desktop\PGPtray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070112
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=0070112
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe "
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Snapfire Plus\Corel Photo Downloader.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Adobe Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: PGPtray.exe.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1169497558596
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - http://www.pcpitstop.com/antivirus/PitPav.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7EA23F7D-83B7-4BC2-A3B6-219F3F4A0653}: NameServer = 24.29.1.218,24.29.1.219
O17 - HKLM\System\CS1\Services\Tcpip\..\{7EA23F7D-83B7-4BC2-A3B6-219F3F4A0653}: NameServer = 24.29.1.218,24.29.1.219
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL PGPmapih.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: PGPserv - PGP Corporation - C:\WINDOWS\system32\PGPserv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 9342 bytes

kaspersky log:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Tuesday, October 23, 2007 8:35:29 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 22/10/2007
Kaspersky Anti-Virus database records: 442560
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
F:\
G:\
R:\
S:\
Z:\

Scan Statistics:
Total number of scanned objects: 269712
Number of viruses found: 2
Number of infected objects: 2
Number of suspicious objects: 0
Duration of the scan process: 08:35:23

Infected Object Name / Virus Name / Last Action
C:\BCC\MM2010\Data Files\History.dbf Object is locked skipped
C:\BCC\MM2010\Data Files\MailList.DBF Object is locked skipped
C:\BCC\MM2010\Data Files\MailList.DBT Object is locked skipped
C:\BCC\MM2010\Data Files\MailList.MDX Object is locked skipped
C:\BCC\MM2010\Lists\CTIACRINVITE.DBF Object is locked skipped
C:\BCC\MM2010\Lists\CTIACRINVITE.MDX Object is locked skipped
C:\BCC\MM2010\Lists\CTIACRINVITE_PCK.MPS Object is locked skipped
C:\BCC\MM2010\Lists\CTIACRINVITE_PPF.MPS Object is locked skipped
C:\BCC\MM2010\Lists\CTIACRINVITE_SCK.MPS Object is locked skipped
C:\BCC\MM2010\Lists\Layouts\CTIACRINVITE_fld.DBF Object is locked skipped
C:\BCC\MM2010\Lists\Layouts\CTIACRINVITE_fld.DBT Object is locked skipped
C:\BCC\MM2010\Lists\Layouts\CTIACRINVITE_fld.MDX Object is locked skipped
C:\BCC\MM2010\Lists\Layouts\CTIACRINVITE_lay.DBF Object is locked skipped
C:\BCC\MM2010\Lists\Layouts\CTIACRINVITE_lay.DBT Object is locked skipped
C:\BCC\MM2010\Lists\Layouts\CTIACRINVITE_lay.MDX Object is locked skipped
C:\BCC\MM2010\Lists\Layouts\CTIACRINVITE_sel.DBF Object is locked skipped
C:\BCC\MM2010\Lists\Layouts\CTIACRINVITE_sel.DBT Object is locked skipped
C:\BCC\MM2010\Lists\Layouts\CTIACRINVITE_sel.MDX Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\3ad391678a806ec4d691e83aaa393b6f_50e417e0-e461-474b-96e2-077b80325612 Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2007-10-22_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\bill kahny\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\AUPNP.log Object is locked skipped
C:\Documents and Settings\bill kahny\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt.log Object is locked skipped
C:\Documents and Settings\bill kahny\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\DSAgnt_GTActions.log Object is locked skipped
C:\Documents and Settings\bill kahny\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\gdql_d_DSAgnt.log Object is locked skipped
C:\Documents and Settings\bill kahny\Application Data\Gtek\GTUpdate\AUpdate\DellSupport\glog.log Object is locked skipped
C:\Documents and Settings\bill kahny\Application Data\Microsoft\Excel\XLSTART\PDFMaker.xla Object is locked skipped
C:\Documents and Settings\bill kahny\Application Data\Microsoft\Outlook\Outlook.NK2 Object is locked skipped
C:\Documents and Settings\bill kahny\Application Data\Microsoft\Outlook\Outlook.srs Object is locked skipped
C:\Documents and Settings\bill kahny\Application Data\Microsoft\Templates\Normal.dot Object is locked skipped
C:\Documents and Settings\bill kahny\Application Data\Microsoft\Word\AutoRecovery save of Normal.as$ Object is locked skipped
C:\Documents and Settings\bill kahny\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Application Data\AOL OCP\AIM\Storage\All Users\localStorage\common.cls Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Application Data\AOL OCP\AIM\Storage\data\billkahny\localStorage\common.cls Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Application Data\Microsoft\Outlook\archive.pst Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\History\History.IE5\MSHist012007102220071023\index.dat Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Temp\AcrD78F.tmp Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Temp\AcrD795.tmp Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Temp\INMEM000.REM Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Temp\Mai1C27\PDOXUSRS.LCK Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Temp\~DF2079.tmp Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Temp\~DF3703.tmp Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Temp\~DFFAD7.tmp Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Temp\~DFFD5C.tmp Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Temp\~DFFF60.tmp Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Temp\~WRF1681.tmp Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\bill kahny\Local Settings\Temporary Internet Files\Content.IE5\JQR111V3\if0_z[1].htm Infected: Trojan-Downloader.JS.Agent.tv skipped
C:\Documents and Settings\bill kahny\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\bill kahny\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\PDOXUSRS.NET Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Microsoft Office\OFFICE11\STARTUP\PDFMaker.dot Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP283\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{B8E8A072-8ED5-47E7-AF65-E721C37EB8F8}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\spool\PRINTERS\FP00040.SHD Object is locked skipped
C:\WINDOWS\system32\spool\PRINTERS\FP00040.SPL Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\Temp\Perflib_Perfdata_25c.dat Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
G:\PACE\DATA\ARCust.dat Object is locked skipped
G:\PACE\DATA\EstData.psg Object is locked skipped
G:\PACE\DATA\Estimate.dat Object is locked skipped
G:\PACE\DATA\ESTNotes.dat Object is locked skipped
G:\PACE\DATA\Invitem.dat Object is locked skipped
G:\PACE\DATA\JCRates.dat Object is locked skipped
G:\PACE\DATA\SysData.psg Object is locked skipped
G:\PACE\Programs.psg Object is locked skipped
G:\PACE\Util\VNC\vncviewer\vncviewer.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.333 skipped

Scan process completed.


Thanks for the help
Bill Kahny

 

Hi Bill

Please download SafeBootKeyRepair by sUBs.
Save it to your desktop.
Double click to run it then post the log it produces.

 

Here is the log file

Reg export of SafeBoot key after repair:
========================

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot]
"AlternateShell "= "cmd.exe "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\aawservice]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\AppMgmt]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\AVG Anti-Spyware Driver]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\AVG Anti-Spyware Guard]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Base]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Boot Bus Extender]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Boot file system]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\CryptSvc]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\DcomLaunch]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmadmin]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmboot.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmio.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmload.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\dmserver]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\EventLog]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\File system]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Filter]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\HelpSvc]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Netlogon]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\PCI Configuration]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\PlugPlay]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\PNP Filter]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\Primary disk]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\RpcSs]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\SCSI Class]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\sermouse.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\sr.sys]
@= "FSFilter System Recovery "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\SRService]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\System Bus Extender]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\vga.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\vgasave.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\WinMgmt]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{36FC9E60-C465-11CF-8056-444553540000}]
@= "Universal Serial Bus controllers "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E965-E325-11CE-BFC1-08002BE10318}]
@= "CD-ROM Drive "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E967-E325-11CE-BFC1-08002BE10318}]
@= "DiskDrive "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E969-E325-11CE-BFC1-08002BE10318}]
@= "Standard floppy disk controller "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E96A-E325-11CE-BFC1-08002BE10318}]
@= "Hdc "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E96B-E325-11CE-BFC1-08002BE10318}]
@= "Keyboard "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E96F-E325-11CE-BFC1-08002BE10318}]
@= "Mouse "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E977-E325-11CE-BFC1-08002BE10318}]
@= "PCMCIA Adapters "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E97B-E325-11CE-BFC1-08002BE10318}]
@= "SCSIAdapter "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E97D-E325-11CE-BFC1-08002BE10318}]
@= "System "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{4D36E980-E325-11CE-BFC1-08002BE10318}]
@= "Floppy disk drive "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{71A27CDD-812A-11D0-BEC7-08002BE2092F}]
@= "Volume "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Minimal\{745A17A0-74D3-11D0-B6FE-00A0C90F57DA}]
@= "Human Interface Devices "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\aawservice]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\AFD]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\AppMgmt]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\AVG Anti-Spyware Driver]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\AVG Anti-Spyware Guard]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Base]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Boot Bus Extender]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Boot file system]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Browser]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\CryptSvc]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\DcomLaunch]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Dhcp]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmadmin]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmboot.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmio.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmload.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\dmserver]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\DnsCache]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\EventLog]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\File system]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Filter]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\HelpSvc]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\ip6fw.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\ipnat.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\LanmanServer]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\LanmanWorkstation]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\LmHosts]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Messenger]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NDIS]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NDIS Wrapper]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Ndisuio]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetBIOS]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetBIOSGroup]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetBT]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetDDEGroup]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Netlogon]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetMan]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Network]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NetworkProvider]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\NtLmSsp]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PCI Configuration]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PlugPlay]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PNP Filter]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\PNP_TDI]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Primary disk]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\rdpcdd.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\rdpdd.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\rdpwd.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\rdsessmgr]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\RpcSs]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\SCSI Class]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\sermouse.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\SharedAccess]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\sr.sys]
@= "FSFilter System Recovery "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\SRService]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Streams Drivers]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\System Bus Extender]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\Tcpip]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\TDI]
@= "Driver Group "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\tdpipe.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\tdtcp.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\termservice]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\vga.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\vgasave.sys]
@= "Driver "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\WinMgmt]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\WZCSVC]
@= "Service "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{1a3e09be-1e45-494b-9174-d7385b45bbf5}]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{36FC9E60-C465-11CF-8056-444553540000}]
@= "Universal Serial Bus controllers "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E965-E325-11CE-BFC1-08002BE10318}]
@= "CD-ROM Drive "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E967-E325-11CE-BFC1-08002BE10318}]
@= "DiskDrive "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E969-E325-11CE-BFC1-08002BE10318}]
@= "Standard floppy disk controller "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E96A-E325-11CE-BFC1-08002BE10318}]
@= "Hdc "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E96B-E325-11CE-BFC1-08002BE10318}]
@= "Keyboard "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E96F-E325-11CE-BFC1-08002BE10318}]
@= "Mouse "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E972-E325-11CE-BFC1-08002BE10318}]
@= "Net "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E973-E325-11CE-BFC1-08002BE10318}]
@= "NetClient "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E974-E325-11CE-BFC1-08002BE10318}]
@= "NetService "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E975-E325-11CE-BFC1-08002BE10318}]
@= "NetTrans "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E977-E325-11CE-BFC1-08002BE10318}]
@= "PCMCIA Adapters "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E97B-E325-11CE-BFC1-08002BE10318}]
@= "SCSIAdapter "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E97D-E325-11CE-BFC1-08002BE10318}]
@= "System "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{4D36E980-E325-11CE-BFC1-08002BE10318}]
@= "Floppy disk drive "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{71A27CDD-812A-11D0-BEC7-08002BE2092F}]
@= "Volume "

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\Network\{745A17A0-74D3-11D0-B6FE-00A0C90F57DA}]
@= "Human Interface Devices "

========================

HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\aawservice
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\AVG Anti-Spyware Driver
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\AVG Anti-Spyware Guard


Thanks for the program and help so far Should I see any difference yet? Do you think it is a virus?

Bill Kahny

 

Yes, see if there's any difference now.

Judging by the results of the Kaspersky scan, I don't expect it's virus related, but I won't completely rule it out yet either.

 

No change I still can't get to safe mode by using the f8. I get to the screen telling the user you are entering safe mode "yes" "no" and the computer reboots itself befor I can answer.

What next?

Thanks for your help and time

Bill Kahny

 

Are you comfortable editing the registry? If so, navigate to

HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal

Right click the minimal key and select export. Save it to your desktop as;

Filename: minimal
Save as type: Registration Files (*.reg)

Now expand the minimal key and delete the following subkeys.

HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\aawservice
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\AVG Anti-Spyware Driver
HKEY_LOCAL_MACHINE\system\currentcontrolset\control\safeboot\minimal\AVG Anti-Spyware Guard

Try safe mode again.

 

thanks for the suggestions. I will try these this weekend and get back to you early next week.