New Modem not working

in Karen's i don't remember what i clicked next.
How i am supposed to make it read the modem disk???

go back to post 21 for a second, i chose #6 and in there are yellow folders marked Conexant,PCTel, Motorola and others..since seller sdhows Motorola on e-bay i clicked Motorola and got Windows_SM56-6.12.05_DFV any clue what that number is ???
MIR

 

Broni back to post 35
I set mine as yours, except 'save folder footers not on mine.
I click save to disk and a box opens marked Print directory to file
in window PrnDirfile
File Filters
print job
save job
and at bottom
file name DirPrt
save as text file txt*
if i click save, it sends message Karens is already installed, do you wish to overwrite it?
NOTE I printed E, got blank page except for header Karens,etc. Vol M09
i decioded to switch to D and got 21 pages of stuff printed in a 1 inch wide column at left (paper was already used on other side)

 

What letter is assigned to your CD drive? That is the letter you would highlight while the driver disk is in the drive. Also try using WinAudit as I outlined previously to see what modem you have.

 

to Whiskeyman

Mine obviously is "D "
will get around to WinAudit after lunch
MIR

 

To Whiskeyman (how copy and paste here/98 puter not go online)
see your post 36 i followed your inst. to the letter except, MODEM IS LISTED ABOVE network adapters

DEVICE NAME STANDARD 56000 BPS V90
Description Standard 56000 bps V90
Manufacturer (Standard Modem Types)
Driver Provider Microsoft
Driver Date 4-23-99 (where is one installed recently??)
Status Code 0
Status Massege OK
Class Guid (4D36-96D-E325-11CE-BFC-08002BE10318)
Device ID ROOT\MODEM\0000

 

in post 31 Mattman asked for number on largest chip. it isd only about 3/4 inch squaere so hard to read, but i am 90% sure i got info correctly
in UO1 socket
Motorola
MOT PC 13
C721DFEA


In U1 soCKET S13007 F3
070704 NOT SO SURE OF LAST DIGIT here
LAA3

nothing else large enough to read
MIR

 

Having a Motorola chipset, I expect it to be a Motorola dial-up modem (I didn't have much success websearching for those model numbers).

These drivers would probably fit the bill:
http://www.motorola.com/softmodem/driver.htm
[EDIT: use My Computer or Windows Explorer to see if they match driver files on the disk that came with the card]

You will need to find a way to transfer the download to the Win 98 computer, burn them on a CD or use a USB flash/micro drive .

Uninstall/remove the current modem in Control Panel -> Modems. I don't expect there will be any modem software left in Add/Remove Programs.

Extract the files from the download. I usually make a folder for drivers C:\Drivers\Modem\Motorola for example. Look through the files and find instructions as I mentioned before. You may need to take the card out of the computer, install the drivers/software then replace the card.

If the drivers turn out to be the wrong ones, you will need to uninstall before you try the next ones.

Good luck.

Matt
PS If you need to direct the New Hardware Wizard to the driver files, navigating is a little tricky. If the New Hardware Wizard opens at, say C:\Windows\System, you will need to double click on the C: heading, then bore down through Drivers -> Modems -> Motorola. I think you are getting the hang of this though.
[When the NHW comes across an .inf file, the OK button changes from greyed out to solid, BUT, it does not mean that the .inf file it has found is the correct one for your hardware. Sometimes it is a matter of "Try it and see ".]

 

Mattman
i looked at that Motorola site. i recognize the SM56_6.12.05, but even though i have cd burner in here which i haven't used in a long while, i will have to settle down, print yor last message, and then try it.
i noticed it is a zip file. my wife has a zip drive,hmmmm.
IT IS HER FRIEND'S 'PUTER
thanks
MIR

 

A zip file is a type of compressed file, a Zip drive is a type of drive system, no relationship, but yes, if it is external Zip drive it would be a good method to transfer the large file.

You would need to have a program on the Win 98 computer to decompress the zip file. Win XP has one, but Win 98 does not. If the Win 98 computer does have something like Winzip, you could get Freezip or 7Zip (Winzip is no longer a freeware program). The computer will need a file compression/decompression program in the future anyway. You could decompress the zip file on the Win XP computer, then transfer them.

Matt

 

Mattman ,of course you are right about zips. my brain had a lapse....
i ran WinAudit again, and modem disappeared
by the way what is time difference between USA and Australia??(is there an abbreviation ?)
it is 3pm here Thursday 10/11/07

 

Sydney, Australia is 15 hours ahead of us in the Eastern Standard zone. At this time it is 10/12/07, 5:55 AM there.

 

thanks for Aussie info.
MIR

 

New Modem Still Not Working

THANKS A BUNCH
to Whiskeyman, Mattman, Steven R Jones, or anyone else.......BUT even drivers on Motorola website did not work, tried 5 of them.
The wife took it to a retired gentleman who fixes 'puters and donates them to Poor People.
I will update later if/when fixed......
MIR

 

To All :
The seller of Modem e~mailed us a new driver, at least he is trying to help also.
Will let you know later if it worked
MIR11

 

Whiskeyman, seems to be one hour out, 4.55am or I would be late for work Maybe "Daylight Saving" involved.

MIR11, I don't want to be a doom-sayer, but if the modem is a "Winmodem" (a software modem rather than a hardware modem), you may find the installation "difficult" [Edit: may depend on what modems were installed previously].

Matt

 

It is a Hardware Modem, i physically installed it,
A Guru friend copied Drivers from shrunken(3 ") CD onto a 5" CD, they seemed to load...TBC (to Be Continued)
MIR

 

TO ALL :
My wife finally took over project (it is her friend's 'puter)
after a 29 minute cell phone call to PeoplePC it is now working.
she must have got a level two technician, who had her go into control panel/internet options and make a number of changes//
I had called them many times and did not get the right answer.
The part i found Weird is they use PeoplePC ( a paid for ISP) to go to Free Juno website?? and e-mail
why not use O.E. as maby others do?? or People pc that you are paying for??
MiR11

 

Ahh, finally

Out of curiosity, if you go to Control Panel -> Modems, what is the listing/description of the modem now? (Another place to check is in Device Manager.) You should make a note of which drivers it is using because if there seems to be a hiccup or reinstall required in the future, those are the drivers you will need to install.

I would also make note of the connection settings in Internet Options.

Make a note on both the friend's computer and yours so that you have a backup and won't be lost

Matt

 

I WROTE IT ON PAPER MOTOROLA SM56 SPEAKERPHONE MODEM
DEVICE ID WDM\MOT8888\WDMM DMO

You are right should have made notes but didn't, just wanted to get it home, but sooner or later it will breakdown again,and when call anyone at PeoplePC ask for second or next level tech.
We used to have Bell Telephone DSL, and if you asked they put higher level on right away..in fact i have name and e~mail and phone number of a third level Bell Tech. in this 'puter address book
MIR11