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SOS! win 32 message appears/browser crashes

Discussion in 'Malware and Virus Removal Archive' started by skyediver, 2007/10/14.

  1. 2007/10/14
    skyediver

    skyediver Inactive Thread Starter

    Joined:
    2007/08/08
    Messages:
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    Please help me! Win 32 message appears again on my computer and my browser crashes. Below is my log. Thank you!

    ps: Before this happened, O17 wasn't in the log before. May I ask what that is? Thanks!
    ==================================

    Deckard's System Scanner v20070905.67
    Run by User on 2007-10-14 12:58:48
    Computer is in Normal Mode.
    --------------------------------------------------------------------------------

    -- System Restore --------------------------------------------------------------

    Successfully created a Deckard's System Scanner Restore Point.


    -- Last 5 Restore Point(s) --
    19: 2007-10-14 08:58:52 UTC - RP70 - Deckard's System Scanner Restore Point
    18: 2007-10-12 02:36:59 UTC - RP69 - Unsigned driver install
    17: 2007-10-10 12:29:50 UTC - RP68 - Unsigned driver install
    16: 2007-10-10 07:35:51 UTC - RP67 - System Checkpoint
    15: 2007-10-09 03:52:39 UTC - RP66 - System Checkpoint


    -- First Restore Point --
    1: 2007-09-20 12:49:36 UTC - RP52 - System Checkpoint


    Backed up registry hives.
    Performed disk cleanup.



    -- HijackThis (run as User.exe) ------------------------------------------------

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:00:29 PM, on 10/14/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\VDOTool\TBPanel.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
    C:\Documents and Settings\User\Desktop\dss.exe
    C:\PROGRA~1\TRENDM~1\HIJACK~1\User.exe

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe "
    O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe "
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe "
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [Gainward] C:\Program Files\VDOTool\TBPanel.exe /A
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe "
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe "
    O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe "
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Global Startup: BlueSoleil.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_games/popcap/bejeweled2/popcaploader_v6.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{645DED50-0AE2-4CB3-AEAF-44FA032985B5}: NameServer = 202.81.160.6 202.81.160.7
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

    --
    End of file - 6066 bytes

    -- HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) -----------

    backup-20070809-085649-889 O2 - BHO: NOW!Imaging - {9AA2F14F-E956-44B8-8694-A5B615CDF341} - C:\Program Files\ISPx Web Accelerator\components\NOWImaging.dll (file missing)
    backup-20070809-131014-572 O4 - Global Startup: BlueSoleil.lnk = ?
    backup-20071013-072915-786 O17 - HKLM\System\CCS\Services\Tcpip\..\{645DED50-0AE2-4CB3-AEAF-44FA032985B5}: NameServer = 202.81.160.6 202.81.160.7
    backup-20071014-122637-730 O17 - HKLM\System\CCS\Services\Tcpip\..\{645DED50-0AE2-4CB3-AEAF-44FA032985B5}: NameServer = 202.81.160.6 202.81.160.7
    backup-20071014-124627-382 O17 - HKLM\System\CCS\Services\Tcpip\..\{645DED50-0AE2-4CB3-AEAF-44FA032985B5}: NameServer = 202.81.160.6 202.81.160.7

    -- File Associations -----------------------------------------------------------

    .js - JSFile - DefaultIcon - "C:\Program Files\Macromedia\Dreamweaver 8\dreamweaver.exe ",2


    -- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

    R0 BTHidMgr (Bluetooth HID Manager Service) - c:\windows\system32\drivers\bthidmgr.sys <Not Verified; IVT Corporation; BlueSoleil(c)>
    R2 mdmxsdk - c:\windows\system32\drivers\mdmxsdk.sys <Not Verified; Conexant; Diagnostic Interface>
    R3 BlueletAudio (Bluetooth Audio Service) - c:\windows\system32\drivers\blueletaudio.sys <Not Verified; IVT Corporation; Windows (R) 2000 DDK driver>
    R3 BT (Bluetooth PAN Network Adapter) - c:\windows\system32\drivers\btnetdrv.sys <Not Verified; IVT Corporation; BlueSoleil>
    R3 Btcsrusb (Bluetooth USB For Bluetooth Service) - c:\windows\system32\drivers\btcusb.sys <Not Verified; IVT Corporation; Bluetooth USB Device Driver>
    R3 BTHidEnum (Bluetooth HID Enumerator) - c:\windows\system32\drivers\vbtenum.sys
    R3 HSF_DP - c:\windows\system32\drivers\hsf_dp.sys <Not Verified; Conexant Systems, Inc.; SoftK56 Modem Driver>
    R3 HSFHWBS2 - c:\windows\system32\drivers\hsfhwbs2.sys <Not Verified; Conexant Systems, Inc.; SoftK56 Modem Driver>
    R3 VComm (Virtual Serial port driver) - c:\windows\system32\drivers\vcomm.sys <Not Verified; IVT Corporation; BlueSoleil>
    R3 VcommMgr (Bluetooth VComm Manager Service) - c:\windows\system32\drivers\vcommmgr.sys <Not Verified; IVT Corporation; BlueSoleil>
    R3 winachsf - c:\windows\system32\drivers\hsf_cnxt.sys <Not Verified; Conexant Systems, Inc.; SoftK56 Modem Driver>

    S3 BTNetFilter (Bluetooth Network Filter) - c:\windows\system32\drivers\btnetfilter.sys


    -- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

    R2 BlueSoleil Hid Service - c:\program files\ivt corporation\bluesoleil\btntservice.exe
    R3 ServiceLayer - "c:\program files\pc connectivity solution\servicelayer.exe" <Not Verified; Nokia.; PC Connectivity Solution>

    S3 NBService - c:\program files\nero\nero 7\nero backitup\nbservice.exe


    -- Device Manager: Disabled ----------------------------------------------------

    No disabled devices found.


    -- Scheduled Tasks -------------------------------------------------------------

    2007-09-27 08:31:00 284 --a------ C:\WINDOWS\Tasks\AppleSoftwareUpdate.job


    -- Files created between 2007-09-14 and 2007-10-14 -----------------------------

    2007-10-10 16:29:50 0 d-------- C:\Program Files\CONEXANT
    2007-10-10 13:12:44 0 d---s---- C:\Documents and Settings\User\UserData
    2007-10-06 15:59:35 664 --a------ C:\WINDOWS\system32\d3d9caps.dat
    2007-10-03 14:29:24 0 d-------- C:\Documents and Settings\All Users\Application Data\Bluetooth
    2007-10-03 14:28:06 0 d-------- C:\Program Files\IVT Corporation
    2007-09-17 16:57:34 0 d-------- C:\My Recordings
    2007-09-17 16:51:21 0 d-------- C:\Program Files\FREE Hi-Q Recorder
    2007-09-17 07:33:45 0 d-------- C:\Documents and Settings\User\Application Data\Nokia Multimedia Player


    -- Find3M Report ---------------------------------------------------------------

    2007-10-14 08:47:40 0 d-------- C:\Documents and Settings\User\Application Data\AVG7
    2007-10-10 06:13:56 0 d-------- C:\Documents and Settings\User\Application Data\LimeWire
    2007-10-03 14:28:05 0 d--h----- C:\Program Files\InstallShield Installation Information
    2007-10-03 14:27:56 0 d-------- C:\Program Files\Common Files\InstallShield
    2007-09-02 05:55:15 0 d-------- C:\Documents and Settings\User\Application Data\Apple Computer
    2007-08-26 09:08:54 0 d-------- C:\Documents and Settings\User\Application Data\Help
    2007-08-24 13:59:01 0 d-------- C:\Program Files\Common Files\Macromedia
    2007-08-24 13:58:03 0 d-------- C:\Program Files\Macromedia
    2007-08-24 13:57:33 0 d-------- C:\Program Files\Common Files
    2007-08-19 15:36:28 0 d-------- C:\Documents and Settings\User\Application Data\CyberLink
    2007-08-19 08:59:02 0 d-------- C:\Program Files\Nokia
    2007-08-16 08:33:54 0 d-------- C:\Program Files\Apple Software Update
    2007-08-14 20:13:14 0 d-------- C:\Documents and Settings\User\Application Data\Adobe
    2007-08-02 15:45:49 659 --a------ C:\WINDOWS\mozver.dat


    -- Registry Dump ---------------------------------------------------------------

    *Note* empty entries & legit default entries are not shown


    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "SkyTel "= "SkyTel.EXE" [05/16/2006 02:04 PM C:\WINDOWS\SkyTel.exe]
    "RTHDCPL "= "RTHDCPL.EXE" [02/26/2007 11:03 AM C:\WINDOWS\RTHDCPL.EXE]
    "Alcmtr "= "ALCMTR.EXE" [05/03/2005 02:43 PM C:\WINDOWS\ALCMTR.EXE]
    "RemoteControl "= "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [02/07/2007 12:24 PM]
    "LanguageShortcut "= "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe" [02/07/2007 12:21 PM]
    "NvCplDaemon "= "C:\WINDOWS\system32\NvCpl.dll" [04/19/2007 08:26 AM]
    "nwiz "= "nwiz.exe" [04/19/2007 08:26 AM C:\WINDOWS\system32\nwiz.exe]
    "Adobe Reader Speed Launcher "= "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [05/10/2007 11:06 PM]
    "NeroFilterCheck "= "C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe" [01/12/2006 12:40 PM]
    "Gainward "= "C:\Program Files\VDOTool\TBPanel.exe" [04/23/2007 03:19 PM]
    "NvMediaCenter "= "C:\WINDOWS\system32\NvMcTray.dll" [04/19/2007 08:26 AM]
    "SunJavaUpdateSched "= "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [07/12/2007 04:00 AM]
    "QuickTime Task "= "C:\Program Files\QuickTime\qttask.exe" [09/24/2006 03:24 AM]
    "iTunesHelper "= "C:\Program Files\iTunes\iTunesHelper.exe" [09/25/2006 02:54 PM]
    "PCSuiteTrayApplication "= "C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe" [03/23/2007 01:20 PM]
    "BluetoothAuthenticationAgent "= "bthprops.cpl" [08/04/2004 02:56 AM C:\WINDOWS\system32\bthprops.cpl]
    "AVG7_CC "= "C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [09/14/2007 08:57 AM]

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA} "= "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" [06/01/2006 09:32 AM]
    "MSMSGS "= "C:\Program Files\Messenger\msmsgs.exe" [08/03/2004 09:06 PM]
    "Yahoo! Pager "= "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.exe" [07/16/2007 03:17 PM]

    [HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
    "Nokia.PCSync "=C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog

    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
    BlueSoleil.lnk - C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe [10/3/2007 2:28:07 PM]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    bthsvcs BthServ


    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\H]
    AutoRun\command- H:\AUTORUN.EXE

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{12700f9e-431d-11dc-8f45-000d180113e6}]
    AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL wscript.exe FS6419.dll.vbs




    -- End of Deckard's System Scanner: finished at 2007-10-14 13:01:03 ------------
     
  2. 2007/10/14
    Geri Lifetime Subscription

    Geri Inactive Alumni

    Joined:
    2003/03/02
    Messages:
    4,580
    Likes Received:
    7
    Hi skyediver

    That 017 belongs to this.
    INTERISLAND-DATANOC-NET
    Binondo, Manila, Philippines

    Are you located in the Philippines?
    If you are not then do this.

    Please re-open HiJackThis and scan only. Check the boxes next to all the entries listed below.

    O17 - HKLM\System\CCS\Services\Tcpip\..\{645DED50-0AE2-4CB3-AEAF-44FA032985B5}: NameServer = 202.81.160.6 202.81.160.7

    Now close all windows other than HiJackThis, then click Fix Checked.

    Close HJT.

    Your Flash Dive(s) are infected
    Please download Flash_Disinfector.exe by sUBs and save it to your desktop:

    http://www.techsupportforum.com/sectools/sUBs/Flash_Disinfector.exe

    NOTE: In the event you already have Flash_Disinfector, this is a new version that I need you to download.

    Don't run it yet, we will shortly.

    Open “NotePad” Copy the contents of the quote box below to the blank NotePad.
    Click "File" > "Save as "
    In the "Save In" box at the top click the down arrow and select DeskTop

    In the “File name” type in: fix.reg
    In the “Save As Type” select: All Files
    Once saved, Go to your desktop double click “fix.reg file” and let it merge with the registry.


    Now If you have any Flash drives (USB thumb drives) plug them in before doing this.

    • Double-click Flash_Disinfector.exe to run it.
      Follow any prompts that may appear.
      Your desktop will vanish for a while, and then reappear. This is normal.
      Wait until the program has finished scanning, then please exit the program.


    • Please go to Jotti's malware scan
    • Copy and paste the following file path into the "File to upload & scan "box on the top of the page:
      • C:\WINDOWS\system32\d3d9caps.dat
    • Click on the submit button
    • Please post the results in your next reply.



    If your computer didn't Reboot then please do so and post a new dss log and the Jotti results.

    Thanks
    Geri
     
    Geri,
    #2

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