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mass storage volume does not display in explorer

Discussion in 'Windows XP' started by ronblock, 2007/09/12.

  1. 2007/09/12
    ronblock

    ronblock Inactive Thread Starter

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    when i attach a flash drive to my computer, windows recognizes the item in device manager. However, the flash drive does not display in windows explorer. I can not access the device - copy files to it etc. My camera can not be accessed by explorer. At one time this was not a problem.
     
    ronblock,
    #1
  2. 2007/09/12
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Windows XP or Windows Server 2003 does not detect your new USB device
    http://support.microsoft.com/default.aspx?scid=kb;en-us;314634

    General USB troubleshooting in Windows XP
    http://support.microsoft.com/default.aspx?scid=kb;en-us;310575

    USB port may stop working after removing or inserting USB device
    http://support.microsoft.com/default.aspx?scid=kb;en-us;817900

    One or more USB devices may not work after you start your Windows XP-based computer
    http://support.microsoft.com/kb/885624/en-us

    A USB mouse that is connected to a USB 2.0 hub is not detected by Windows XP
    http://support.microsoft.com/kb/893711/en-us

    Windows XP Does Not Recognize a USB Storage Device After You Resume from Standby
    http://support.microsoft.com/kb/329255/en-us

    You may not be able to use a USB mouse or a USB keyboard to wake up your computer from standby
    http://support.microsoft.com/kb/819804/en-us

    USB port may stop working after removing or inserting USB device
    http://support.microsoft.com/kb/817900/en-us


    How to turn off the "Hi-speed USB device plugged into non-hi-speed USB hub" warning message
    http://support.microsoft.com/kb/835967/en-us

    How to obtain and to install USB 2.0 drivers in Windows XP Service Pack 1
    http://support.microsoft.com/kb/329632/en-us
     
    Steve R Jones,
    #2


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  4. 2007/09/12
    WinCrazy

    WinCrazy Inactive

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    Hi ronblock. You will go crazy trying to read those MS notes and still will not be able to fix the problem.

    Try uninstalling the USB drivers and then let XP reinstall them on the next startup:

    Control Panel > System > Hardware tab > Device Manager button

    Click the plus sign to the left of Universal Serial Bus controllers. For each entry listed underneath right-click the entry and select Uninstall. Restart your PC.
     
    WinCrazy,
    #3
  5. 2007/09/19
    ronblock

    ronblock Inactive Thread Starter

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    thanks for your suggestion, Steve Jones. However, it does not work. None of the suggestions even pertain to the question asked.

    the challange is that the items are showing in device manager, but not in explorer. I can't reach any of my external storage devices hooked up by USB. I can reach my printer and PDA on USB, but nothing else. It seems that if the device is software driven, it is accessable. My external zip drive is not accessable either.

    This has me stumped. I tried to repair the windows install, but that also did not work. :( :confused:


     
    ronblock,
    #4
  6. 2007/09/19
    ronblock

    ronblock Inactive Thread Starter

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    thanks for your suggestion, wincrazy. However, it does not work. None of the microsoft suggestions even pertain to the question asked.

    the challange is that the items are showing in device manager, but not in explorer. i can't reach any of my external storage devices hooked up by USB. I can reach my printer and PDA on USB, but nothing else.

    has me stumped. I tried to repair the windows install, but that did not work either.



     
    ronblock,
    #5
  7. 2007/09/19
    ronblock

    ronblock Inactive Thread Starter

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    solution found

    I opened the computer management consol and had it rescan all the drives one at a time. It found each drive and am now able to access them. It appears that Microsoft is aware of the problem and it only occurs in all versions of XP.

    you can find the solution at:
    http://support.microsoft.com/kb/297694/en-us

    (obviously copy and paste it into the address bar)




     
    ronblock,
    #6

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