Problem with attachments...

I run on XP SP2 with AVG. I upgraded from OE / IE to Firefox & Thundrbird very successfully. Encouraged, I replaced those with SeaMonkey mid August. I could not email saved web pages. I checked/unchecked all my preferences. I tried IE Tab which worked for some with difficulty. I uninstalled SeaMonkey, disabled AVG, reinstalled. No change. I did a full reboot. The problem remains. Another problem is that Composer in mail "times out'' and wont send mail with my signature text box. What am I missing? I have JRE and various plug-ins. Bruce

 

Welcome to the Forum, brucemitchell!

Tell us exactly what happens when you right click the web page, selecting "Send page ". Is there an error message, and if so can you post the exact error. If no error message, then what happens?

In Edit | Preferences | Mail & Newsgroups, have you enabled:
Make SeaMonkey Mail and Newsgroups the default application for: Mail ?

Have you double checked your SMTP settings to ensure their accuracy?

Take a look here for additional trouble shooting: http://kb.mozillazine.org/Cannot_send_mail

 

Thanks Ramona, for your involvement. I "right-clicked" (which isn't my usual practice). It loaded an email composer with the following add-in... "To protect against computer viruses, e-mail programs may prevent sending or receiving certain types of file attachments. Check your e-mail security settings to determine how attachments are handled ". It also had the attachment as a ".htm" file. I checked the email security settings. On the Server Settings I have "Never" for security. Under Security, nothing is set. SeaMonkey is my default email and it functions well in all other respects. I don't get error messages. The one thing I noticed on the SMTP settings is that it is using Port 110 whereas references in the Mozillazine forum refer to Port 25. I will read that forum link again, but nothing other "connected" with me. Regards, Bruce

 

Bruce,

I read your original post too quickly. Just to clarify, you are trying to attach a web page which you have saved on your HD, to an email. Is this correct?

That's another ball of wax, and we need to start again, if this is the case. Sorry for the confusion!

My ISP uses Port 110 for SMTP/outgoing mail and Port 25 for incoming mail. Look on your ISP web site for the correct Mail settings. Usually they are found in the support section.

Have you checked your firewall settings, and is SeaMonkey listed in the applications as "Allowed" on the Internet?

The message you are receiving:

"To protect against computer viruses, e-mail programs may prevent sending or receiving certain types of file attachments. Check your e-mail security settings to determine how attachments are handled ".

Can it be deleted and can you continue sending the email with the attachment?

 

Bruce,

I just had a thought, and I'll bet the message you are receiving is from your AntiVirus program, if you have it enabled to scan outgoing messages.

 

Sorry for the delay Ramona, I have been checking everything carefully, including contacting my ISP (it is Saturday in New Zealand!)...

I have the problem when I try and forward pages stored on my disc and also when I forward web pages off the net, but each case is slightly different. (First, please note I have my mail preferences set to send just attachments and not in-line. despite that I get both in each case!). Sending from disc the page has no images and the layout changes both in-line and as attached. Sending from Websites the in-line is complete with images and correct layout. The attachment has correct layout and image "icons" in the correct places, but no images.

I caused you some confusion with my ports. My Pop, inward Port is 110 and my SMPT, outward port is 25. (in checking, I was able to upgrade my access to their new server - thanks)

SeaMonkey is set as allowed on my AVG and mail is scanned in and out. The mail body message is scanned with a "heuristic filter ". The attachment have than option, but it is not set. The option to remove attachments is not set either.

The Message I quoted only appears when I right-click on a file. I had never seen it before. It is put in the message body and does not "sit outside" as a warning/option. Removing it from the message body makes no difference. The file goes incomplete. There is nothing in the message to associate it with AVG - they usually stick a "scanned by AVG" promo if they do.

I appreciate your help with this, I have stuck with SeaMonkey for a month trying to resolve it. I am "investigative-deductive ", but sufficiently inexperienced with computers to avoid unnecessary interference. Thanks, Bruce

 

In first place, I have the system like yours. I have AVG scanning mail, although I am not at all convinced that it is necessary. But it does not bother me.
The issue are attachments. There is no reason in the world to send a page as an attachment. I, always, use links, and they never cause me problems.
Why would Seamonkey mail act up, I have no idea. I don't have a standard Seamonkey, having fast forwarded to Suiterunner, i.e. Seamonkey2.0, which is in its infancy. I have not succeeded in causing problems with attachments, but I will continue working on it (I don't store pages offline).
Do I understand your issue?

 

Thanks for your contribution Westside.

I take your point about using links rather than sending unnecessary material, perhaps irresponsibly. Regretfully that is not an option for me. I work in a constantly-changing environment in our capital city and need to file dynamic (as in here today, gone tomorrow) information from various subscription sources mainly Government or Local authority sites. I save or 'archive' those files and need to produce them at a later date. The practice worked perfectly up to the point I installed SeaMonkey. The problem seems to be that whereas a 'complete' page saved together with a file containing its components used to work, I now get the page without the correct lay-out, no images, frames etc. That is the problem I am trying to solve.

Thanks too, Broni, for your input.

I agree the likely source for the quote. I checked out the Microsoft link. It seems to apply to LINKs sent under SP1 that has not been updated. This machine has always run on SP2 and is configured to receive the Microsoft updates automatically. When I did the reboot it reinstalled ie6, used the 'blanket' update, then allowed IE7, which is running now in the background. I must admit that although I have customised preferences and settings in SeaMonkey, I have not touched the default settings in IE7. That could be considered as a likely cause of the problem except that the problem manifested itself earlier, before the reboot and installation of IE7.

After reading your emails this morning I did some intensive testing before replying. I found one (just one) website that "worked ". I could send it as a page, I could save it as a file, it opened in the body of the email, and it opened fully as an attachment. It was the NZX Stock Market site (current pages). It saved as a .htm file as had many others, but it worked. Significantly, it didn't display a URL, but the inline version seemed to come from the web source. When the saved file opened I couldn't be sure which source it came from.

I can also understand that not all websites are 'perfect ", and I know that an IE Archive file is probably more a "photograph" than anything. Against that, I would not expect that most of the sites I use were deficient. I note for instance that I have the same problem if I save a page from the REMAX site. I do not expect that SeaMonkey is so selective as to spurn the type of content I work with. Hopefully that is not the problem, that it is something else, and that I can keep using it. Please give me a bit more guidance.

Regards, Bruce Mitchell

 

broni,

This appears to apply to Outlook 2000, and Windows XP SP1. The files listed are old, and XP SP2, has newer versions of those files, i.e.,
Sendmail.dll
Shdocvw.dll
Xpsp2res.dll

I would be cautious about making that Registry edit, until finding a more recent MSKB Article.

 

Thank you Ramona, for you comment. That is how I saw it.

I should qualify one point in my last post. I was that impressed with the saved NZX page being mailed back to myself with a good display of layout, infill colour (black), and functional links that I overlooked that it's little images, icons, etc had not loaded. Although it seemed better, it was not exceptional. Bruce

 

Bruce,

I am not a Windows whiz by any means, so this is a bit out of my expertise, but I do know that you shouldn't have the message in SeaMonkey. If it were Outlook Express, or Outlook, it would be more understandable, as that is a default of those two Mail clients.

Why it is happening in SeaMonkey is most puzzling. I found one comment, by Googling, which commented that most likely the e-mail server stripped, or corrupted the file attachment.

I am using all resources I can think of to find an answer for you.

 

Thanks Ramona, for your help to date.

Considering the email server aspect... I should say that if I compose an email with attachment in SeaMonkey and then, rather than sending it, I file it as a draft (internally) the same problem occurs. I will be off-line for a couple of hours checking my 91 year-old Mother. Thanks, Bruce

 

I tried that Broni. SeaMonkey tried to send it, but didn't get anywhere. I expect the ISP server doesn't provide for it. I have Vodafone NZ for my ISP. Bruce

 

Problem with attachments... (update)

Ramona, What I detect from your reaction is that I shouldn't be experiencing this problem with SeaMonkey and that the problem might lie elsewhere.

Following that track I considered that the base program for handling my files is probably Word in Microsoft Office. I checked their Help facility and went to "Guidelines for managing web files & links ". A reference to "relative links" caught my attention and I clicked on that for more info. I got a message that my security settings could be set too high (I had a look and I don't believe so) or "...the ActiveX control ouactrl.ocx didn't install correctly ". I ran the DRWatson diagnostic and it identified two errors in WINWORD.EXE and two errors in the Biometric/fingerprint access control Toshiba have.

If, from your perspective this warrants further investigation, I can identify the errors. Hopefully someone can put me on track for correcting them if this is the case. I am not sure how this can be related to my change to SeaMonkey, but I didn't have the problem when I used Firefox/Thunderbird.

Regards, Bruce Mitchell

 

Greetings all,
I have been following this post with some interest.
I've come to the following observations using SeaMonkey 1.1.4::

1. I DO NOT get the "alert message" when I use the Right Click "Send Page" context menu from within Web page. (Default mail Compose window opens with LINK to Web Page inserted and attached - per Westside)
2. When you SAVE a Web page COMPLETE - it saves TWO files - One .htm file and One sub folder containing graphics associated with the .htm file
3. I DO get the "alert message" when I select a File on HD from within a file manager.(Right Click - Send to - Mail recipient) -opens compose Window in Default Mail client with file to attached) How it is displayed on the other end is dependent on recipients settings.
4. The message is sent with the "alert" included......( delete before sending if desired per Ramona's instruction)
5. The above leads me to agree with Broni - OS feature ?????
6. If you "attach" a .htm file from HD, you ONLY ATTACH the .htm part, NOT the Graphics in the .htm sub-folder (Graphics will NOT show on recepients end.....
7. So far rhe only way I can send a Web page complete, including graphics, is by "zipping" BOTH .htm and .htm Sub-folder and then attaching the "zip" file and letting the recipient handle it from there.

I don't know if this helps any, but just MY observations.

regards:captjlddavis

 

captjlddavis,

Brilliant, to combine the two saved files in a Zip file, then send! I'm actually embarrassed that I didn't think of that myself, as it is so obvious!

I agree that the message is OS, but what feature in the OS?

 

Thank you cptjlddavis, for your support and for putting my difficulty in language others might better understand. It is heartening that the problem is not unique to me.

I agree completely with your experiences. I make the point that a copy of this page, when received, retains it's set-out, colours, content etc, but does not feature the images. I also note that this page, saved using "IE Tab" from Mozilla, appears blank except for a single image icon. I am aware that a similar "imaging" product is available from MozDev as an add-on for FireFox (not SeaMonkey) and I expect it would give the same result.

I don't recall having this problem with FireFox and I certainly didn't have it with IE/OE. After trying to sort this myself for about a month, I am surprised it hasn't "surfaced" elsewhere in SeaMonkey forums.

Is there a solution anyone has found?

Thanks, Bruce Mitchell

 

Ramona,

The message can be avoided if the top bar File menu is used to send the page.

I wonder what tool, other than ZIP, is used (automatically) in other browsers to transmit the images with the rest. That is the bit that is missing. The images go with the "sent" page ok, but not with the same page, loaded at the same time, as an attachment.

We are getting closer, I think.

Bruce