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connection failed

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by keithsince59, 2007/08/22.

  1. 2007/08/22
    keithsince59

    keithsince59 Inactive Thread Starter

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    hello all, i run outlook express 6 and as a bt.com customer can pop my mail via outlook express. Normally all runs well except for the following error i get every now and then

    The connection to the server has failed. Account: 'keith', Server: 'mail.btinternet.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

    is there anything i can do to keep outlook connecting better?

    thanks
    keith
     
    keithsince59,
    #1
  2. 2007/08/22
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Have you contacted your ISP to see if they are down at the same time?

    Does it correct itself in a short period? If so, any idea how it corrects itself?

    Are you on a wireless connection?
    When this happens do you have access to the Internet via IE?
     
    Steve R Jones,
    #2


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  4. 2007/08/23
    keithsince59

    keithsince59 Inactive Thread Starter

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    when this happens i do still have access to the internet etc.it does correct itself yes, as today all is working but anouther day it may not
     
    keithsince59,
    #3

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