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Outook Express error "not enough memory"

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by cayfi, 2007/08/22.

  1. 2007/08/22
    cayfi

    cayfi Inactive Thread Starter

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    Recently in my Toshiba Laptop OE does not allow me to delete any in/out messages. A dialog box indicates "not enough memory" which is impossible.
    I have FUJITSU MHT2040AT 37.5GB hard drive with 448MB RAM.
    This seems to be a phenomena which puzzles local experts-not desperately urgent as I can send/receive messages it just builds up and will \be a problem soon.
    Any helpful comments/experience please?

    cayfi
     
    cayfi,
    #1
  2. 2007/08/22
    PeteC

    PeteC SuperGeek Staff

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    cayfi - Welcome to the Board :)

    I suspect your inability to delete messages is due to the Deleted Items file being corrupted.

    Close OE and open Windows Explorer - under Tools > Folder Options > View click on 'Show hidden files & folders'

    Then search for *.dbx files and include in the search Hidden files and folders.

    Delete Deteted Items.dbx - it will be recreated when OE is next opened.

    Open OE and try a deletion.

    When done go back to Windows Explorer - under Tools > Folder Options > View click on 'Do not show hidden files & folders' and exit out.
     
    PeteC,
    #2


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  4. 2007/08/22
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    With OE Closed, search for the file->Deleted Items.dbx and delete it.

    It'll get recreated next time you delete an email.

    Someone types faster then I do:)
     
    Steve R Jones,
    #3
  5. 2007/08/23
    cayfi

    cayfi Inactive Thread Starter

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    Peter C,

    Thanks for all that. I got that far and deleted in/out boxes but when re-opening OE I still could not delete subsequent in/out messages and I still got the notice that there was not enough memory.There must be another way or there is a corrupted file somewhere. I can periodically empty in/out boxes but I do not like leaving a bug to "develop ".
    Any experience in this?

    sincerely

    cayfi
     
    cayfi,
    #4
  6. 2007/08/23
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    You should have Only deleted the one file called: Deleted Items.dbx
     
    Steve R Jones,
    #5
  7. 2007/08/23
    cayfi

    cayfi Inactive Thread Starter

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    Steve,

    Got it, seems to work now as it should-I can drag to Deleted Items as well as delete direct-it must be wonderful to be brilliant!!!!!!!!!!!!!!
    My son's name is Stephen Jones with a C in between - could \not have been him as it was his tinkering that gave me this trouble in the first place-thanks again to you and tto Peter .

    sincerely

    cayfi
     
    cayfi,
    #6
  8. 2007/08/23
    PeteC

    PeteC SuperGeek Staff

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    Glad to hear that it is sorted :)
     
    PeteC,
    #7
  9. 2007/08/23
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Great. We love stories with happy endings.
     
    Steve R Jones,
    #8

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