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Windows error with AVI files

Discussion in 'Windows XP' started by hellmaster, 2007/07/22.

  1. 2007/07/22
    hellmaster

    hellmaster Inactive Thread Starter

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    I am having a problem with AVI files in Windows XP. When I click (once) on an AVI file just to highlight it windows gives me the "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." With the choices to click Debug, Send Error Report or Don't Send.

    This just started recently. Up to that point everything worked fine. I can play MOV files, WAV file and so on with no problems. Media player opens and plays the WAV files no problem.

    Any ideas? :confused:

    One more thing I noticed is that I no longer have the "hide inactive icons" in the taskbar. Dont know if that is unrelated or not.
     
    Last edited: 2007/07/22
    hellmaster,
    #1
  2. 2007/07/22
    segejames

    segejames Inactive

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    Taking a long shot, but do you have fraps installed?
     
    segejames,
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  4. 2007/07/22
    hellmaster

    hellmaster Inactive Thread Starter

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    what is fraps?
     
    hellmaster,
    #3
  5. 2007/07/22
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
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  6. 2007/07/22
    hellmaster

    hellmaster Inactive Thread Starter

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    Dont have it, at least that I know of. I didnt install anything like that. How can I tell if it is there, do i need it (i'm not a gamer) and should I remove it if it is there to get rid of my problem?
     
    hellmaster,
    #5
  7. 2007/07/23
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
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  8. 2007/07/23
    Arie

    Arie Administrator Administrator Staff

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    Arie,
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  9. 2007/07/24
    hellmaster

    hellmaster Inactive Thread Starter

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    Nope those fixes did not work.
    I also tried some others that I found on the net.
    Still need help.
    :confused:
     
    hellmaster,
    #8
  10. 2007/07/24
    Arie

    Arie Administrator Administrator Staff

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    Nothing we can do with the information we have.

    It sure sounds like a 3rd party shell extension causing it.
     
    Arie,
    #9
  11. 2007/07/24
    hellmaster

    hellmaster Inactive Thread Starter

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    What info do you need?
    I didnt install anything new before the problem started. Maybe the only change was a little while ago when I updated iTunes, it also installs Quicktime. Other than that I have no ideal.

    Should I remove all 3rd party shell extensions?
     
    hellmaster,
    #10
  12. 2007/07/24
    bytmee

    bytmee Inactive

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    codecs?

    try installing the xvid codec, google: download xvid
    Explorer tries to display a thumbnail when you click on an AVI, maybe overwriting the dodgy codec will fix it.....
     
    bytmee,
    #11
  13. 2007/07/25
    Arie

    Arie Administrator Administrator Staff

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    ShellExView allows you to disable extensions, so yes, go & disable all 3rd party (= non MS) shell extensions. See if that fixes the problem.

    If it does, re-enable one 3rd party shell extension at a time, until you find the one that is causing the problem.
     
    Arie,
    #12
  14. 2007/07/25
    hellmaster

    hellmaster Inactive Thread Starter

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    Arie,
    I already did that and it did not fix the problem.

    now I am trying what Bytmee said and installed xvid. I have to reboot and see if that worked.
     
    hellmaster,
    #13
  15. 2007/07/25
    hellmaster

    hellmaster Inactive Thread Starter

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    I installed the xvid and it also didnt work.

    i also tried installing the new divx player and codec. didnt work.

    help, help ..... :confused:
     
    hellmaster,
    #14
  16. 2007/07/25
    hellmaster

    hellmaster Inactive Thread Starter

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    I have a screen capture of the error message. How do I post a jpg here?
     
    hellmaster,
    #15
  17. 2007/07/25
    hellmaster

    hellmaster Inactive Thread Starter

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    OK, here is the latest. I used ShellExView v1.16 - Shell Extensions Manager and disabled video thumbnail extractor, which is a microsoft extension.

    that has solved the problem of windows explorer crapping out when I highlight (single click) or double click and avi file. If I double click an avi file now windows media player opens BUT gives me a similar error. "Windows Media Player has encountered a problem and needs to close. We are sorry for the inconvenience." With the choices to click Debug, Send Error Report or Don't Send.

    I also have a screen capture of that error if anyone wants to see it.:eek:
     
    hellmaster,
    #16
  18. 2007/07/25
    PeteC

    PeteC SuperGeek Staff

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    As you are not a Contributing Member - recommended, you need to upload to a site such as Photobucket and post the URL here.
     
    PeteC,
    #17
  19. 2007/07/25
    hellmaster

    hellmaster Inactive Thread Starter

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    hellmaster,
    #18
  20. 2007/07/25
    hellmaster

    hellmaster Inactive Thread Starter

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    OK, it seems that I have fixed it.
    Like I said above I used ShellExView v1.16 - Shell Extensions Manager and disabled video thumbnail extractor, which is a microsoft extension to get the windows explorer error to go away.

    Then I removed the K-Lite Codec Pack from the system using add remove programs and everything works. Until the next windows ***** up ...

    Thanks to all that have helped!!!
    :)
     
    hellmaster,
    #19
  21. 2007/07/26
    Dennis L Lifetime Subscription

    Dennis L Inactive Alumni

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    Talk about the classic - "One mans cure is another man's poison ". Good detective work hellmaster. :)
     
    Dennis L,
    #20

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