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possible corrupt dbx files

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by Zulubase, 2007/07/08.

  1. 2007/07/08
    Zulubase

    Zulubase Inactive Thread Starter

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    I am using OE6 in IE7 & I keep the message Store Folder in Drive E as I understand dbx files can become corrupt & less likely to do so if kept elsewhere other than the default email folder.
    I suddenly discovered an unknown email folder in DriveC/My Docs & copied all the dbx files to the email folder in DriveE.
    All the messages in the OE email folders disappeared, I have renamed the folders in driveD Store Folder having tried to import them, but still cannot import them - even tried copying them to another folder & changing the Store Folder in oe6 to no avail.
    Would be grateful for advice
    Many thanks
    Mike(am computer literate, have no specialist knowledge)
    RSA
     
    Zulubase,
    #1
  2. 2007/07/08
    PeteC

    PeteC SuperGeek Staff

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    Zulubase - welcome to the Board :)

    I have bad news for you :(

    The files you copied from C:\Documents and Settings\LocalService\Local Settings\Application Data\Identities\{C59F40B5-82BD-4533-823D-3649E60C0AEF}\Microsoft\Outlook Express\Folders.dbx, etc have overwritten the .dbx files in your designated store on drive E:

    By default OE locates the .dbx folders in the location above and even if you designate a new store location the default folders remain. Looking at the size and date of them might have sounded a few alarm bells.

    If you have a backup of your E:drive - you should have, then you can copy the files back. If not I know of no way of recovering those files except by using a file recovery program such as PC Inspector File Recovery How successful you will be depends on the time scale between copying the other files to the E: drive and the activity on that drive in terms of writing to it. They may well be overwritten by now, but worth a try anyway.
    I don't think that is the case - the benefit of keeping all your data, including the OE message Store on another drive/partition is the ease of backing up your data - on a regular basis, and the ability to format the root drive without losing any data.
     
    PeteC,
    #2


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  4. 2007/07/09
    Zulubase

    Zulubase Inactive Thread Starter

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    Thank you PeteC for your helpful info, did download PCInspector, don't think it helped, what do you think about the program DBXtract, might that help & at least save my messages even only in text format?
    If all else fails, is there a way of re-installing OE6, seems like a mess I've brought on myself, can't Send & Sent folder has disappeared(Inbox,Outbox, Deleted Items & Drafts are there) I get the following when trying to send! "An unknown error has occurred. Protocol: SMTP, Port: 0, Secure(SSL): No, Error Number: 0x800C013E "
    Your assistance is much appreciated
     
    Zulubase,
    #3
  5. 2007/07/09
    PeteC

    PeteC SuperGeek Staff

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    You have to have access to the *.dbx files - unfortunately you do not have access.

    If FileRecovery came up with nothing it must be assumed that the original files have been overwritten.

    The first step in repairing OE 6 is to run An Outlook Express Repair Kit with particular reference to re-registering OE and it's associated library files.

    Error Number: 0x800C013E - strangely this code is not listed in OLEXP: Outlook Express Error Codes although it is reported as 'An unknown error has occurred'.
     
    PeteC,
    #4

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