Unexpected restarts on new computer

Hi,

I've read the couple other recent posts regarding this but couldn't find anything similiar.

I'd appreciate anyones help on this. (this means you Mailman) ;-)

New computer
2.4 core 2 duo
2gb 800mhz kingston ram
XP Home SP2 all updates
256MB 7600 video card
Cable internet
Wireless key/mouse

I have experienced 5 or so random restarts since installing XP....over a span of 2weeks.

Usually when turning the computer on, shortly into the boot it will restart.

Today however, I had booted up....initiated to run a Norton virus scan, then hit Windows key and L to lock the computer and it restarted.

I was able to complete the virus scan, no virus'sss. No spyware. No open ports, etc.

The only other odd thing I've noticed since getting this new PC up and running is that my wireless devices are lagging. My old computer did NOT have this problem and other than getting this new computer, everything about my setup for the wireless is the same, so it can't be interference. And I've put in brand new batteries and changed channels, etc.

So, in summary:

1. Random restarts
2. Wireless lag

Thanks for all your help in advance people

 

Hi Pete,

Thanks for the reply. Good idea regarding the automatically restart, I've done that now so hopefully I get some more info the next time this happens.

The other ideas you mentioned I've already done. I also just finished using Microsoft's RAM checker which did not find any issues, all tests passed.

As for the wireless, I have a LCD screen...and literally other than the new system, everything has remained the same in terms of placement, etc. But yet with the newer system there is lag with the wireless keyboard and mouse....maybe just need a new one?

Anyways, thanks again and hopefully we can figure out what is causing the restarts!

-Barry

 

Checks that I would suggest are that all the drivers have been installed from the drivers CD, particularly the LAN/ethernet drivers.

Look in the BIOS settings at startup, check the temperatures (and even voltages).

Matt

 

UPDATE

I turned my computer on this morning and received BSOD

Page fault in non paged area > file is (drumroll please) Navex15.sys

It also did a memory dump but I'm not too sure how to view that file and therefore have not included it in this post.

Any theories as to what is going on??

Thanks
---------------------------------------------------------------------------

Hi Mattman,

Thanks for the info. I will doublecheck the motherboard drivers but I'm 99.9% sure that was the first CD I put in and went thru installing all but I'll doublecheck.

As for temp's and voltage...they looked normal but someone may see something I am missing.

My computer has been on for hours and hours at this point.

CPU 48C / 118F
MB 45C / 111F

VCORE 1.28
3V 3.312
5V 5.145
12V 12.35

Thanks again!

 

Serious Error message upon startup

Hi,

I am inconsistently getting the following error message upon startup of my computer.

2.4GHZ
2GB RAM
XP HOME SP2
205GB HDD
256MB 7600 Video Card

Upon startup I have received the message that the systems has recovered froma serious error. It lists the following 2 files

C:\DOCUME~1\Bear\LOCALS~1\Temp\WER90ed.dir00\Mini070107-01.dmp
C:\DOCUME~1\Bear\LOCALS~1\Temp\WER90ed.dir00\sysdata.xml

What are these and why does this message keep appearing?

I also have received random restarts which I believe are related to Navex15.sys file which I have a thread regarding already

Thanks

 

Temps...
CPU does not seem to be anything to be concerned about. MB made me look twice though. 40*C plus as a "system" temp might make me wonder, 1) if there was enough air-flow through the case; 2) if the correct drivers were installed...say, for the graphics...and the graphics drivers depend on a good set of chipset drivers being installed.

NAV will be working on the file system. I would run Error Checking (chkdsk).
Uninstall and reinstall NAV?
Consider...possibly...that there could be a problem with the partitioning information on the HDD. If you would like to start again, remake the partitions.

Matt