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Blue screen comes up when copying from cd/dvd rom or when system gets stuck

Discussion in 'Windows XP' started by Jitesh, 2007/06/26.

  1. 2007/06/28
    PeteC

    PeteC SuperGeek Staff

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    This would appear to be your motherboard, but the drivers available do not seem to have been updated since 2004 so I would pass on that option for now. There is an updateed BIOS, but no indication of what was changed so we'll pass on that too for the moment.

    Another 256 Mb of ram will speed up the computer and XP will run much smoother, but that is not the solution to your current problem. IMO. Check out the existing RAM as I suggested.
     
  2. 2007/06/28
    mattman

    mattman Inactive Alumni

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    We are posting over each other, that's exciting :D

    Thought I was slowest. NA-NA! :D

    Jiesh, digest some of the information, do your testing and let us know the results...that is, different (change) or not.

    Hope you have some success:)

    Matt
     

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  4. 2007/06/28
    Jitesh

    Jitesh Inactive Thread Starter

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    Thanks Guys.. Will Do:) :)
     
  5. 2007/06/28
    mattman

    mattman Inactive Alumni

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    Pete, didn't see your last post, you must have typed faster...drat!

    A BIOS upgrade is something I did not consider. Good possibility.

    Matt
     
  6. 2007/06/28
    Jitesh

    Jitesh Inactive Thread Starter

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    hi Matt:)

    I did download a bios upgrade from the axper website.. it is a type F2 file.. This is the name m5s661gx.f2.... How exactly do i perform the bios upgrade..
     
  7. 2007/06/28
    PeteC

    PeteC SuperGeek Staff

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    Apparently your bios can be updated using BiosNow supplied on the motherboard CD I guess, but I can find no reference to how to use it. Let's hope it is intuitive.

    Hold off updating the BIOS until you have evaluated the other suggestions/tests.
     
  8. 2007/06/28
    mattman

    mattman Inactive Alumni

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    Check the jumpers, some hard drives can be set to "Single drive only" or "Master with slave ". If the HDD is set to master and the burner is set to CS, this could cause "headaches" for the IDE controller.

    You don't have to, but I suggest you have both HDDs on the primary controller set as master and slave.
    http://www.easeus.com/resource/install-ide-hard-drive.htm
    http://www.webtechgeek.com/How-to-installing-a-drive.htm
    Also check the information about 40/80 lead cables. Some older motherboards could run ATA 100-133 on the primary controller, but only ATA 66 on on the secondary controller. The secondary controller was mainly for running optical drives.

    Matt
     
  9. 2007/06/29
    Jitesh

    Jitesh Inactive Thread Starter

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    Hi Guys...

    I spent alot of time with my pc last nigth and eventually I was so sick of it, i felt like throwing it out of the window:mad: .. Ok this is is what i did according to your instructions...

    * I perfromed a disk clean up, it came out clean with no errors... Ran an anti virus program (Mcafee), all ok

    * I looked at the drivers for the cd rom, there are about 6 or 7 different types. About 3 of the providers were Microsoft co-operation, I think 2 were Nero and there was one driver from music match which i do have installed. there was another one by INCD.

    * I disconnected all the IDE cables.. Connected the MoBO first as Master on IDE1, disconnected the other hard drive and connected dvd writer as MAster on IDE2. (The cable config was wrong, when i folded the ribbon cable in half, the long side was going to dvd writer and short side to MOBO). This has been resolved.

    * The Jumper settings are now all OK.

    * I went to devices> uninstall hardware> and uninstalled the dvd rom, pc asked me to restart for changes to take place.. When i restarted, the pc found new hardware and installed the same drivers again by itself. I tried to update drivers by putting in first my mother board cd and selecting update driver> look in cd rom, however the message said, could not find a better driver.
    I then put in my dvd writer cd that came with it, and it still said, cannot find better driver..

    * The blue screen only appears when using cd rom however VERY RARELy, maybe 1 in a 100 times did it come up when system failed.

    * As Pete said, i changed the virtual memory to system managed, i tried deleting the page fil, but could not find it in c:, and yes i did go to folder options and show hidden files. The page file was set to 669 MB.. Anyway when i changed the setting and rebooted it has now gone to 331MB.

    * I tried copying a cd but it failed miserably at 5 %, DRIVER_IQRL_NOT_LESS_OR EQUAL..

    * I tried doing a Memory test as you told me, it created a file on the cd of ISO format, however i did not know what to do from there.

    * I ran this verifier. \exe but then the computer went a bit slow.. dont know y??


    I dont know what to do anymore,:( I am going to format it tonight just once more and test.. Might also buy more ram tomorrow, any thing i need to know before buying RAM.. I dont know how to find the make or model so Im going to take my current one as sample. is that ok..

    **** How do I solve this DRIVER PROBLEm:( .. I went to the Axper website, http://www.axper.com.tw/download/driver/driver_XP-M5S661GX.htm .. it is A XP-M5s661GX mother board, there are some drivers released, one is a MINI IDE driver.. SIS.. Dont know what that is?

    Guys I hope we can reslove this problem together.:eek: . Thanks
     
  10. 2007/06/29
    mailman Lifetime Subscription

    mailman Geek Member

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    Hi, Jitesh. Hang in there. :)

    According to your EVEREST report,
    Those are the specs for your current RAM. Wouldn't hurt to take your current module along to be certain you get RAM that will fit the slot properly. The blue text is what you should look for.
     
  11. 2007/06/29
    mailman Lifetime Subscription

    mailman Geek Member

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    According to the web page for your mobo (XP-M5S661GX), your mobo has 2 slots that can accept up to a total of 2GB.
    If you buy two sticks, I think they should match in brand/capacity for the best chance of compatibility.

    EDIT: Also at the same page:
    I'm not sure what that means though. PeteC and Rockster are the hardware gurus. :)

    Here's what the .PDF manual for your motherboard has to say.
     
    Last edited: 2007/06/29
  12. 2007/06/29
    PeteC

    PeteC SuperGeek Staff

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    I'm composing a further reply, but I am rapidly coming to the conclusion that there is a basic hardware error, probably with the mobo ....
    Could be the RAM and I will suggest ways of testing without using the writer.

    Watch this space :)
     
  13. 2007/06/29
    PeteC

    PeteC SuperGeek Staff

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    Before you reformat - which I do not think at this stage will resolve any problems which cannot be evaluated on the current install read these comments based on your last post .....

    I don't see a problem with the CD-ROM drivers - a universal driver is installed by the operating system - there are no alternatives to that. However I noted thar you are using INCD - in the early days this caused conflicts with XP and, IMO is dodgy at the best of times.

    Please uninstall INCD and see if that resolves the problem.
    Did you follow my instructions to the letter ? pagefile.sys is in the root of C: - C:\pagefile.sys. With a System Managed pagefile it will grow and shrink according to Windows needs - this is why you saw different values.
    I guess you do not have a floppy drive to download and extract the memory tester to a floppy? The .iso file you downloaded is an image file which must be burnt to a CD using (in Nero and I use Nero 7) Recorder > Burn Image which will produce a bootable CD which will run the test on boot (from the CD so your boot order in Bios must be CD-ROM > HD) Can you get access to another PC to do the burn?

    As I posted earlier the drivers oin the Axper webssite have not been updated since 2004 and I think your computer is newer than that so you will have the latest drivers. For reference ....

    Mini_IDE_Driver - driver for the EIDE controller for hard drives and optical drives.

    AGP117 - driver for the AGP (Advanced Graphics Processor) graphics card.

    SiS_Lan - driver for the LAN (Local Area Network) - only needed id the PC is connected to a network or if the internet connection is via LAN.

    UNI_VGA360 - Universal VGA driver for basic graphics - especially when loading Windows.

    Based on the motherboard drivers scenario I think it would be worth going into Device Manager and removing/uninstalling the IDE/ATAPI controllers and rebooting to let Windows install them again.

    I would not buy more RAM just at the moment - at least not before trying the suggestions above and testing the existing RAM. If we conclude that it is a faulty motherboard a replacement may need different RAM. If we solve the problem with the current hardware then more RAM > 512 Mb is highly recommended.

    I shall be interested to hear Matt's opinion if none of the above provide a solution, but I would be looking at a faulty motherboard.
     
  14. 2007/06/29
    mailman Lifetime Subscription

    mailman Geek Member

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    I don't mean to split hairs. However, the date for the drivers on the website is Oct. 4, 2005.
    Jitesh might indeed benefit from updating with drivers from the web site after all.
     
  15. 2007/06/29
    PeteC

    PeteC SuperGeek Staff

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    You are correct - I can never get my head around date formats other than our own :)

    But the mobo appears to be a 2006 model ....
     
  16. 2007/06/29
    Jitesh

    Jitesh Inactive Thread Starter

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    Before anything I got to thank you guys for trying to help me in every way.. I wish PC ZONE (the supplier) was as helpful to me as u guys are. everytime i took it to them, they told me my software was corrupted :mad: and i needed to format.. Eventually got so tired :mad: of them that I gave up until I found this site. ;)

    First things first....

    I like to Format and re-install just to make sure its not software.:cool: Another thing, I only want to install the drivers of the mother board and Nero, and then test it. Yes I WILL NOT INSTALL IN CD as per Pete.

    I have already downloaded and installed the drivers that i found on the Axper website so I dont know if thats causing a clash however this was only done on Tuesday this week.

    WRT the pagefile.sys.... The first thing that i did was went to my computer>properties>advanced>performance>advanced>virtual memory and set the memory to no paging file. I then restarted> went to C: to find the pagefile.sys but it was not in the root directory. I then tried using windows search.. "pagefile.sys" but it could not find it so I was unable to delete it. So i went back to my computer>properties>advanced>performance>advanced
    >virtual memory and set it to system managed size:cool:
    However like i mentioned the pagefile is now about 331 MB.

    I will not buy the ram as Pete mentioned but will definitely do it when I get the pc running. Will burn the ISO image on a cd and boot from cd.. i'll do that tonight..

    I am going to print the whole thread, digest it properly and then start from the beginning. Thats my reason for wanting to reformat.

    As I mentioned previously I have a 40GIG spare HDD. Do u think i should rather format that drive, make that my primary master and then make my current 160 GIG the primary slave.. :confused:

    Good Idea??? Yes/No?? :confused:

    Thanks again:)
     
  17. 2007/06/29
    PeteC

    PeteC SuperGeek Staff

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    Ok - understand the pagefile situation - that's OK :)
    first of all I would check out the 160 Gb drive with the disk diagnostics from Seagate and run them. If the drive passes - use it as it is undoubtedly newer that the 40 GB.

    Before you reformat please humour me and uninstall InCd and see if that is the cause of the problem.

    And run the memory test before formatting.
     
  18. 2007/06/29
    Jitesh

    Jitesh Inactive Thread Starter

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    Ok will definitely do this first.. Thanks.

    Didnt wanna mention this earlier cause I thought i did something wrong, last night when i was playing around, i did uninstall INCD. When i did that, there was a yellow question mark on the dvd rom in device properties. I then tried updating driver> . what happpened then was windows automatically installed the drivers but a little bubble popped out on the bottom right of the screen saying "your new hardware is installed but may not work properly .. cant remember what the error was ".. Think it was some driver error.. I then tried the to load the drivers from the CD that came in the DVD bundle but windows could not see the dvd rom because of that yellow question mark,

    I then went System restore and restored it back to Wednesday settings....

    Strange I know but will try again tonight..
     
  19. 2007/06/29
    PeteC

    PeteC SuperGeek Staff

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    OK - uninstall Nero (which version?) - reboot and reinstall without InCd.
     
  20. 2007/06/29
    Jitesh

    Jitesh Inactive Thread Starter

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    I have Nero 6.. Came with DVD WRITER
     
  21. 2007/06/29
    mattman

    mattman Inactive Alumni

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    Looking back at the report, CPU temperature was 59*C. Maybe something to keep an eye on. You may want to run with the case open and if you have a desk fan, direct it into the case while you are doing your "tasks" and see if it becomes more stable then. If can you see any dust in the fins of the heatsink of the CPU, loosen it with a straightened paperclip take the case outside and blow the dust out (don't take the heatsink off the CPU).

    Looking at the date of the Microsoft drivers listed, most are 2001. You don't seem to have Service Pack 2 installed. You are going to need to get SP2. Pete might be able to give you some information about making a slipstreamed disk, I have not made one yet.

    Reducing the load...
    When you want to do the main tasks that cause the crashes, say burning, disconnect from the internet and disable/exit from all the programs listed in the notification area/system tray (right-click on the icons).
    If the second HDD is not important for normal running, disconnect the cables and check the stability. Two reasons, one is that it will reduce the load on the power supply, the second is that there could possibly be a problem with the partition information on that drive if it was originally partitioned in a previous/different computer.
    Not sure I saw that you were able to perform chkdsk:
    http://support.microsoft.com/kb/315265/en-us
    Don't miss checking the 40Gb HDD.

    *If you decide to reformat, go all the way. Remove all the partitions on both HDDs and remake them.


    Your "tasks "...
    You are ripping music, etc. Have you considered that the disks may have protection software included. For example, Windows Media Player the ability to convert audio tracks to .wma files on your harddrive, we would all like to be able to play our media off the hard drive, just check if you are trying to circumvent some type of protection software. The battle is still ongoing for what we can and can't do with our media.

    The RAM question is still there, and Pete is right about not putting a lot of money towards buying more unless it can be identified as the major problem. Me, I would find a similar computer, borrow the RAM from that and test it ( "Supports DDR400/DDR333/DDR266 DIMM ", should be on the sticker/label of the module). Alternatively, you can try turning off or disabling background programs.

    From what I can read, the page file usage on your system is a little higher than "base ".
    [Something else I would try is to uninstall McAfee, test without it, reinstall it if there was no difference].

    Don't get frustrated. If you find you are, walk away from it for a while and just think about other areas you could investigate.

    If you go ahead with that, leave the 160 GB drive disconnected until you have the system completely installed and updated. Remove the partitions before you format. Don't install programs until you have installed all the main drivers and SP2. Test some of the problematic software first.

    Matt
     

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