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McciAsynEventMgrWnd [message on shutdown][HJT Log]

Discussion in 'Malware and Virus Removal Archive' started by Bigtaff, 2007/06/23.

  1. 2007/06/23
    Bigtaff

    Bigtaff Inactive Thread Starter

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    Every time i shut windows xp down this message comes up in a windows box, it allows me to shut it down now or cancel. Can anyone tell me why its happening and what it is, is there a remedy to stop it happening

    thank you
     
    Bigtaff,
    #1
  2. 2007/06/23
    Arie

    Arie Administrator Administrator Staff

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    Please follow Posting Rules (#3 - Meaningful Subject) when posting.

    I have adjusted your subject.
     
    Arie,
    #2


  3. to hide this advert.

  4. 2007/06/23
    PeteC

    PeteC SuperGeek Staff

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    Bigtaff - Welcome to the Board :)

    No trace of that message on Google which does not bode well - your computer may be infected. Is the spelling absolutely correct?

    Please download HijackThis through Quicklinks in my signature and save it to a folder on your hard drive, say C:\HJT - not to the Desktop or a temporary location. When entries are fixed with HJT a backup is made to the folder from which HJT is run and this must be in a permanent location.

    Open the folder in which you placed HJT and double click on hijackthis.exe and select Scan and save a log file - this will be saved in the folder from which you ran HJT - post the log here.

    I will then move your thread to the Removing Spyware & Viruses forum for attention. You will need to be patient :)
     
    PeteC,
    #3
  5. 2007/06/23
    Bigtaff

    Bigtaff Inactive Thread Starter

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    hijack log

    Pete please find log from hijack this
    Logfile of HijackThis v1.99.1
    Scan saved at 16:36:25, on 23/06/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\system32\CTsvcCDA.EXE
    C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\inetsrv\inetinfo.exe
    C:\Program Files\KService\KService.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Yahoo!\NAV\navapsvc.exe
    C:\Program Files\Yahoo!\NAV\IWP\NPFMntor.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\PSIService.exe
    C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\Creative\SBAudigy4\Surround Mixer\CTSysVol.exe
    C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\WINDOWS\CTHELPER.EXE
    C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
    C:\Program Files\Roxio\Media Experience\DMXLauncher.exe
    C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
    C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
    C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    C:\WINDOWS\P1370Mon.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe
    C:\Program Files\Creative\SBAudigy4\DVDAudio\CTDVDDET.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9TE.EXE
    C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
    C:\PROGRA~1\Yahoo!\YOP\yop.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\Yahoo!\browser\ycommon.exe
    C:\Program Files\Common Files\AOL\1172231345\ee\AOLSoftware.exe
    C:\Program Files\btbb_wcm\McciTrayApp.exe
    C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe
    C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\kdx\KHost.exe
    C:\Program Files\Windows Media Player\WMPNSCFG.exe
    C:\Program Files\Paltalk Messenger\palstart.exe
    C:\PROGRA~1\Magentic\bin\MgApp.exe
    C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\PROGRA~1\Yahoo!\YOP\secstat.exe
    C:\Program Files\Yahoo!\browser\ybrowser.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bt.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.bt.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sp/*http://uk.search.yahoo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.bt.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/su/*http://uk.search.yahoo.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Yahoo!\NAV\NavShExt.dll
    O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe "
    O4 - HKLM\..\Run: [Ptipbmf] "rundll32.exe" ptipbmf.dll,SetWriteCacheMode
    O4 - HKLM\..\Run: [CTSysVol] "C:\Program Files\Creative\SBAudigy4\Surround Mixer\CTSysVol.exe" /r
    O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll "
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install
    O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe "
    O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Roxio\Media Experience\DMXLauncher.exe "
    O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe "
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe "
    O4 - HKLM\..\Run: [AOLDialer] "C:\Program Files\Common Files\AOL\ACS\AOLDial.exe "
    O4 - HKLM\..\Run: [P1370Mon.exe] C:\WINDOWS\P1370Mon.exe
    O4 - HKLM\..\Run: [AVFX Engine] "C:\Program Files\Creative\Creative Live! Cam\VideoFX\StartFX.exe "
    O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\SBAudigy4\DVDAudio\CTDVDDET.EXE "
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [EPSON PictureMate 500] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9TE.EXE" /P21 "EPSON PictureMate 500" /O6 "USB002" /M "PictureMate 500 "
    O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
    O4 - HKLM\..\Run: [YOP] "C:\PROGRA~1\Yahoo!\YOP\yop.exe" /autostart
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
    O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1172231345\ee\AOLSoftware.exe "
    O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] "C:\Program Files\btbb_wcm\McciTrayApp.exe "
    O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe "
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [btbb_McciTrayApp] "C:\Program Files\BT Broadband Desktop Help\bin\BTHelpNotifier.exe "
    O4 - HKLM\..\RunServices: [DJSNetCN] "C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe "
    O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
    O4 - HKCU\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe -all
    O4 - HKCU\..\Run: [Magentic] "C:\PROGRA~1\Magentic\bin\Magentic.exe" /c
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - Global Startup: PalStart.lnk = C:\Program Files\Paltalk Messenger\palstart.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe
    O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
    O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.meshcomputers.com
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1182203477140
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
    O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://help.broadbandassist.com/bbdesktop/PreQual/files/MotivePreQual.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15026/CTPID.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
    O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
    O23 - Service: Symantec Licensing Detect Internet Connection (DJSNETCN) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\DJSNETCN.exe
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\MAGIX\Common\Database\bin\fbserver.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: KService - Kontiki Inc. - C:\Program Files\KService\KService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Yahoo!\NAV\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Yahoo!\NAV\IWP\NPFMntor.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe
    O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Yahoo!\NAV\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
    O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
     
    Bigtaff,
    #4
  6. 2007/06/23
    noahdfear

    noahdfear Inactive

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    That error is related to the BT (Motive) Broadband connection software. Try shutting down the application prior to shutting down the computer.
     
    noahdfear,
    #5
  7. 2007/06/23
    Bigtaff

    Bigtaff Inactive Thread Starter

    Joined:
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    Re bt motive and shutdown problem

    Thank you tried it and it seems ok
     
    Bigtaff,
    #6
  8. 2007/06/23
    noahdfear

    noahdfear Inactive

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    Happy to help :)
     
    noahdfear,
    #7
  9. 2007/07/30
    borderline

    borderline Inactive

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    BT Motive

    I have the same problem but can you tell me how to shut down this application?

    Thanks in advance :)
     
    borderline,
    #8
  10. 2007/07/30
    noahdfear

    noahdfear Inactive

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    Welcome to WindowsBBS borderline :)

    I don't have the BT software, so I can't be sure, but you should have an icon for it by the clock in the taskbar when it's enabled, and generally a right click on it would bring up a menu with an option to exit.
     
    noahdfear,
    #9
  11. 2007/07/31
    borderline

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    thanks for the welcome noahdfear !

    I checked my taskbar and I couldn't find this BT motive thing :(
    there is only a BT desktop help, I clicked exit but it made no difference
     
    borderline,
    #10
  12. 2007/07/31
    noahdfear

    noahdfear Inactive

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    Check the All Programs list for it. I'll try to dig up something more concrete this evening.
     
    noahdfear,
    #11
  13. 2007/08/01
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    Ok, problem solved. I had to uninstall 'BT Broadband Desktop Help' and then reinstall it again.
    After I did that I got a different message when shutting down: Mccwaswindow but this time I went to start programs and I unchecked BTHelpNotifier, I rebooted and no more annoying messages ;)
     
    borderline,
    #12
  14. 2007/08/01
    noahdfear

    noahdfear Inactive

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    That's great news! Glad you got it sorted out, and thanks for posting back with your findings. :)
     
    noahdfear,
    #13
  15. 2007/08/01
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    you're very welcome :)
     
    borderline,
    #14

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