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computer keeps rebooting itself

Discussion in 'PC Hardware' started by dazzaii, 2007/06/13.

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  1. 2007/06/15
    rsinfo

    rsinfo SuperGeek Alumni

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    Since this is a socket A AMD Athlon XP setup, temp. in the range of 40 ~ 47 celsius is ok, depending on the outside temp.
    But as Matt said temp. of around 52 while idling is not ok , specially with WinXP.

    How old is the computer that we are talking about? Whats the CPU?
     
    rsinfo,
    #21
  2. 2007/06/16
    dazzaii

    dazzaii Inactive Thread Starter

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    hi
    all of the drivers are from the asrock site so should be ok. i have not added any new devices for a long time and its been ok up until about 3 weeks ago. i have changed the psu becase a friend said that could be the problem and i kept getting a message on the screen saying my graphics card is not getting enough power to run properly. i thnk it could be a heating problem as there is quite a lot of dust in the tower and it is in a very confined space which would cause exessive heat. but ithas never been a problem before. maybe i need to put another fan in the case.

    more info
    Computer:
    Operating System Microsoft Windows XP Professional
    OS Service Pack Service Pack 2
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name GGG-6A9EB63CD55
    User Name dazza

    Motherboard:
    CPU Type AMD Athlon XP, 1666 MHz (12.5 x 133) 2000+
    Motherboard Name ASRock K7S8XE v1 (6 PCI, 1 AGP, 3 DDR DIMM, Audio, LAN)
    Motherboard Chipset SiS 748
    System Memory 1024 MB (DDR SDRAM)
    BIOS Type AMI (04/21/03)
    Communication Port Communications Port (COM1)
    Communication Port ECP Printer Port (LPT1)

    Display:
    Video Adapter NVIDIA GeForce 6600 GT (128 MB)
    3D Accelerator nVIDIA GeForce 6600 GT AGP
    Monitor Acer AL1714 [17" LCD] (ETL1809049)

    Multimedia:
    Audio Adapter SiS 7012 Audio Device

    Storage:
    IDE Controller SiS PCI IDE Controller
    SCSI/RAID Controller MagicISO SCSI Host Controller
    SCSI/RAID Controller SCSI/RAID Host Controller
    SCSI/RAID Controller SCSI/RAID Host Controller
    Disk Drive ST340810A (40 GB, 5400 RPM, Ultra-ATA/100)
    Disk Drive ST380011A (80 GB, 7200 RPM, Ultra-ATA/100)
    Optical Drive DVDRW IDE1008 (DVD+RW:8x/4x, DVD-RW:4x/2x, DVD-ROM:12x, CD:40x/24x/40x DVD+RW/DVD-RW)
    Optical Drive ET9852U KTF830J SCSI CdRom Device
    Optical Drive HR8564N KHY510Z SCSI CdRom Device
    Optical Drive MagicISO Virtual DVD-ROM0000
    SMART Hard Disks Status OK

    Partitions:
    C: (NTFS) 35926 MB (25033 MB free)
    E: (FAT32) 76297 MB (13757 MB free)
    Total Size 109.6 GB (37.9 GB free)

    Input:
    Keyboard HID Keyboard Device
    Mouse HID-compliant mouse

    Network:
    Network Adapter Realtek RTL8139 Family PCI Fast Ethernet NIC (192.168.0.2)
    Network Adapter SiS 900-Based PCI Fast Ethernet Adapter
    Network Adapter WAN (PPP/SLIP) Interface (172.213.137.51)

    Peripherals:
    Printer Lexmark 640 Series
    Printer Send To OneNote 2007
    USB1 Controller SiS 7001 PCI-USB Open Host Controller
    USB1 Controller SiS 7001 PCI-USB Open Host Controller
    USB2 Controller SiS 7002 USB 2.0 Enhanced Host Controller
    USB Device USB Composite Device
    USB Device USB Human Interface Device
    USB Device USB Human Interface Device
    USB Device USB Human Interface Device
    USB Device USB Printing Support
     
    dazzaii,
    #22


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  4. 2007/06/16
    mattman

    mattman Inactive Alumni

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    Your System and drive temperatures are reasonably :confused: good. The CPU temperature seems to be the one to concentrate on the most. It is not mentioned anywhere in the manuals, but removing dust build-up should be carried out on a regular basis.
    --------------------------------------------------------------------------
    Thanks for including the extensive information on your system. One or two points I would make that may not necessarily be concerned with the "problem ".
    • Optical Drive MagicISO Virtual DVD-ROM0000...virtual drives can cause problems (I know :rolleyes: ), uninstall it in Add/Remove Programs if you do not use it.
    • You have all your USB connections filled, this may put a strain on the power being drawn through the USB system. Consider getting a self-powered USB hub to run some of the non-system devices (eg., printer).
    Matt
     
    mattman,
    #23
  5. 2007/06/16
    dazzaii

    dazzaii Inactive Thread Starter

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    magiciso was only installed 2 days ago due to a film i downloaded needed it so will uninstall now.
     
    dazzaii,
    #24
  6. 2007/06/16
    dazzaii

    dazzaii Inactive Thread Starter

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    i think the dust could be a problem. i might take it all apart and clean it all as there is quite a bit in there. this will not cause to much of a problem will it if im very careful
     
    dazzaii,
    #25
  7. 2007/06/16
    dazzaii

    dazzaii Inactive Thread Starter

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    i am also with aol and seem to have alot of processes running. 43 at my last count dont know what most of them are?
     
    dazzaii,
    #26
  8. 2007/06/16
    dazzaii

    dazzaii Inactive Thread Starter

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    hi matt

    just seen youare from australia. thats a long way to come to sort out my problems. :eek:
     
    dazzaii,
    #27
  9. 2007/06/16
    rsinfo

    rsinfo SuperGeek Alumni

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    After cleaning up all the dust & checking fans etc. also check the SMPS connectors on the board. I had a case of Athlon XP recently where there was a problem with the connectors & the system kept on rebooting.
     
    rsinfo,
    #28
  10. 2007/06/16
    dazzaii

    dazzaii Inactive Thread Starter

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    SMPS connectors? sorry new to ths game.
     
    dazzaii,
    #29
  11. 2007/06/16
    dazzaii

    dazzaii Inactive Thread Starter

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    within 2 mins of running tempgnc the temp is up to 58oc
     
    dazzaii,
    #30
  12. 2007/06/16
    PeteC

    PeteC SuperGeek Staff

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    When you are running tempgnc the load on the CPU is high, maybe close to 100%, hence more heat is generated and it would seem that the CPU cooling is not as effective as it could be. My guess is that the longer you run tempgnc the hotter the CPU will get, up to a point where the system closes down. It may not have been a problem before, but the dust build up may have reached the stage where it is becoming a major problem in terms of effective cooling. Do be sure to check if your case has a filter element - there is one on my Antec case - and clean that out too.

    If you can improve the air circulation round the case that would be of benefit

    As has already been posted you should de-dust the case with particular attention to the CPU fan and heat sink. Whatever you you do do not remove the heat sink from the CPU, but it is quite safe to remove the fan which is generally fixed with screws to the heat sink. Clean the fan blades and remove all the dust from between the heat sink fins - this can be done without removing the fan, but is more fiddly. If you don't feel confident in removing the fan leave it in place and fiddle round it.

    As long as you are careful and make sure that you do not dislodge any connectors there should be no problem in de-dusting. Use a can of air or a small soft brush and a vacuum cleaner. For the heat sink fins you will probably need to use a (preferably) non-metallic 'stick; - like a coctail stick to dislodge the dust before sucking it up with a vacuum.

    BTW - SMPS was a new one on me - read power connectors :)

    43 running processes is quite normal, 50 running on my PC at the moment.
     
    PeteC,
    #31
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