Dynamic Link Library

When logging on initially, i get the following information in a box" Get Processing File Name W could not be located in the dynamic link library PSAPI.DLL ". I just delete the box and am able to use the computer, but having to go through that step gets to be frustrating.

 

I am having a similar problem. Error window comes up everytime I click on the add to favourites icon in my tool bar.

-------------------------------------------------------------------------- McAfee AutoUpdate:UpdaterUl.exe -Entry Point Not Found
--------------------------------------------------------------------------
X The procedure entry point GetImageFileNameW could not be located in the Dynamic Link Liabrary PSAPI.DLL.
OK
--------------------------------------------------------------------------
The above text is what the error window looks like.

The window that allows you to pick where in the favourites you wish to place the website, appears behind the error message. I can click on it and drag it to allow me to pick where I want to save the site to. If I click ok to the error window & the add to favourites window both disappear. Most annoying.

I'm going to try the xp home edtion disc to see if this will replace the file that is missing. I fixed a similar problem concening PSAPI.DLL with help from a member on this site. I can't seem to find it now.

I think that it should fix your problem dave1938. Have you tried the run command
sfc /scannow

This does a system file check, if something is wrong/missing it should ask for the disc to fix the problem.

Because my problem concerns McAfee I'm not sure how I will fix this. Can anyone help?

 

Please do a search for PSAPI.DLL and tell us the location of each instance found on your computer.

Are you both using the latest release of Internet Explorer 7?

 

Yeah, I'm using IE version7, just did my latests auto update today also. Not been here for a while my L.C.D monitor packed in now using a stone age old skool number, but at least I can see whats going on. Doing a search for all PSAPI.DLL will post results as soon as.

 

Here is locations of all PSAPI.DLL files,

dhcpsapi.dll location C:\WINDOWS\system32
psapi.dll location C:\WINDOWS\system32
psapi.dll location C:\ProgramFiles\blueyonderIST\SmartBridge
PSAPI.DLL location C:\PorgramFiles\Macromedia\Dreamweaver 8
psapi.dll location C:\Motive\AsstCommon
PSAPI.dll location C:\ProgramFiles\Network Associates\common Framework

psapi.dll location C:\WINDOWS\ServicePackFiles\j386 <this may be i386 hard to tell

psapi.dll location C:\ProgramFiles\blueyonderIST\SmartBridge\Updates
psapi.dll location C:\WINDOWS\SoftwareDistribution\Download\16b2c96a0c41f4dfdb4d3cc228a4f819

psapi.dll location C:\ProgramFiles\blueyonderIST\de\classic\bin
psapi.dll location C:\ProgramFiles\blueyonderIST\de\sharp\bin

 

prophetofdoom,

• Click Start>Run then type or paste regsvr32 /u psapi.dll
• Rename the psapi.dll in C:\Program Files\blueyonderIST\SmartBridge to psapi.dll.old
• Rename the psapi.dll in C:\Motive\AsstCommon to psapi.dll.old
• Click Start>Run then type or paste regsvr32 C:\WINDOWS\system32\psapi.dll and hit enter. You should get a message that registering the file succeeded. Reboot and see if the problem persists.
• If so, rename the psapi.dll in C:\Program Files\Network Associates\common Framework to psapi.dll.old, then run the regsvr32 commands again.

 

many thanks dave, will try over the weekend, busy today.

 

'noahdfear' I tried the above regsvr32 run commands, both gave me the same error message;
'psapi.dll was loaded but the DllUnregisterServer entry point was not found. This file cannot be registered.'

I have Also noticed when I go to the tools icon in the browser bar I get error message about the entry point not found

Here is a copy of my hijack this report:

Logfile of HijackThis v1.99.1
Scan saved at 15:06:24, on 16/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lexmark 1200 Series\lxczbmon.exe
C:\Program Files\Real Alternative\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Documents and Settings\CRAG\My Documents\Programs\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://uk.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://uk.search.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://uk.search.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://uk.search.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe "
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe "
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe "
O4 - HKLM\..\Run: [Lexmark 1200 Series] "C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe "
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Real Alternative\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.tiny.com
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1175722952203
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Spyware Terminator Clam Service (sp_clamsrv) - Crawler.com - C:\Program Files\WinClamAVShield\sp_clamsrv.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe

 

This thread was started by dave1938 but dave1938 has not posted here since then. One may perceive this thread as "hijacked" by prophetofdoom.

prophetofdoom, even though dave1938's issue also apparently involves PSAPI.DLL, dave1938's issue may be be different. In the future, please remember to start your own thread for your own problem (even if it seems to be "the same ") or just simply follow the other person's thread for ideas without throwing questions about your own problem into the mix (which often leads to confusion).

dave1938, has your issue been solved with the information in this thread? (BTW, Welcome to Windows BBS! )

If not, perhaps a moderator/administrator will split the thread if necessary so dave1938 isn't left in the dust without assistance.

 

Sorry I added a post today aimed at 'noahdfear'. I notice that my other post dated for weeks ago was also wrongly named it should have been thanks 'noahdfear' I will fix this so it reads correct. (I had originally had Dave as the member I was talking to) @Mailman In my first post I suggested a fix that has helped me in the past, But with my current problem I have no such luck.

I ment no harm and thought, it would make it easier for site admin/mods because I try to find a simliar topic to my problem.

I have changed the members name from Dave to noahdfear the correct one in todays first post by me. The one 4 weeks ago however I can't change it (no edit option, must be due to the time it's been posted?)

I pasted my hijackthis report incase someone asked me to do it.

 

McAfee PSAPI.DLL Error Message

Prophetofdoom - did you ever find a solution for this message that pops up when you try to save a site for Favorites?? I'm having the same problem and none of the recommendations from noahdfear worked for me either.

Thanks!!