AGP Graphics Cards & STOP Error 0x0000007e and 0x0000008e [Vista]

Hi
I have a problem.
I have upgraded my motherboard and have had nothing but problems.

I bought a P4M800PRO-M478 (V1.0) to support my Intel® Pentium® 4 3.2E GHz HT (Prescott) of which I put in 2x 1gb DDR2 RAM (currently reading as 512mb per stick which is currently with Crucial Support)

I have two IDE harddrives. two dvd RW-+ drives.
No floppy attached and currently no card reader bay plugged in and the onboard sound card is disabled in the BIOS.

For the purposes of this question I also do not have any other PCI or peripherals installed.

My PSU is 400watt and no overclocking is being performed. I have a Scythe Infinity attached ready for overclocking.

Running as above using the aboard graphics I succesfully ran Win XP and Vista Business Enterprise with no problems (minus Aero).

When I attached either of the following AGP cards I get BSOD's

The first card which came with my machine originally 3 years ago
ATi® Radeonâ„¢ 9600 256MB TV-Out
gives the following errors : 0x0000008e (0xc0000005)
CLFS.SYS

The second card a AGP ATI RADEONâ„¢ X1950 PRO gives this error.

0x0000007e (0xc0000005, 0x8067C248, 0x82406840, 0x8240653C)
Mcupdate.dll
Address at: 8067C248
Base at: 8067700
Date stamp: 4549bcfa

Of all the researching I have done, PSU comes up often. Maybe I should get a 450watt?

I really hope someone can shed some light on the problem.
I am not currently with the machine, and won't be for another 13hrs in case you request the dump file.

Thanks in advance

Ian Hill

 

Hi Pete
Thanks for the welcome.

Within the bios there is no onboard video disable switch and from what I can make out its automatically disabled when the agp card is attached.

I have ensured the the video is AGP in the bios and the only other setting is a voltage change of Normal, +5 +10 +15

I just updated my chipset drivers and the only item on the list which still has an X from the DriverAgent scan is the Sata ATA Controller.

I have downloaded all the memory dump utilities but I cannot find any dump files. This (oops) may be a good time to add:
The BSOD happens before windows loads. Whether in normal mode or safe mode! So assumme no dump file can be created? It also happens when I try and run a fresh install of Vista.
I am currently running Vista 32bit.


I have calculated the wattage used and although I cannot find my AGP card I chose a high wattage card from the list and it equals less than 400 at 352.

I hope this all helps.

Cheers

Ian

 

Just to confirm.
The machine posts and I can see the bios screen.
Vista starts to load with the scrolling loading bar and then machine reboots/BSOD's

The box for the new Radeon X1950 AGP does say 450 watt PSU or greater.
But this does not explain the problem with the other graphics card as that one was running on the old board using a 250 watt PSU.

The box for the card says I need 38amps on the 12v rail but this what my new! PSU states
+5V +3.3V +12V1 +12V2 -12V +5VSB
20A 20A 10A 14A 0.5A 2A

I'm wondering if I have a conflict of problems.
The old card may well not run on this board due to voltage incompatablities (.3v?) and the new card due to a lack of power?

Cheers
Ian

 

Hi

Well bugger!

I have tried the board with one stick, swop slots and even tried my original 512mb x 2 DDR1 (board supports both) with no changes.

Whats even wierder about the mcupdate.dll is that the Vista install is a clean copy from a legit VLK disk!

Regards to vista being the issue, the problem happen in both XP and Vista and even occurs when trying to run a new install for either.

I took the board to a helpful shop I know and he tried a Nvidia (600?) AGP card with the same results.

I am going to start RMA, which means I probably try to RMA the ram as well and the Graphics Card and use that money and to invest in a new board for a dual core processor and PCIx.

It does so far seem like a hardware error on the MB but I am still open to suggestions as I would prefer not to spend any more money! and we all know how long RMA's take.

Thanks
Ian

 

Hi Fellas,
The first thing I would try is to disable each of the onboard hardware, one at a time. So first, audio, no change, re-enable it and disable the ethernet adapter, then others like USB. I have a motherboard that had a resource conflict between an ATI card and the ethernet, then when I used an nVidia card it was with the audio. [I see you have disabled the audio, but still try the ethernet/LAN and USB].

Was any graphics "control panel" software for the original (onboard) adapter removed. Swapping graphics cards and changing the drivers and software without first removing the old drivers and software can cause big headaches. Look through Add/Remove Programs for any software relating to the original graphics.

There is an ATI software uninstaller at the ATI website. Search for uninstaller utility at ATI. It would be best run in Safe Mode. When you reinstall, avoid installing the Catalyst software, just install the drivers.

When you press F8 at startup, try running the option VGA mode, this will tell you if the problem is when running higher level drivers.

Did the RAM modules happen to come from a branded system, some, like HP and Compaq use special models of RAM. From the specifications for the motherboard I see, it has a hybrid DDR + DDR2 system. Check carefully in the motherboard manual about the memory system. You should be able to look up your model using the "configurator" at Crucial. It should specify things like ECC or non-ECC, buffered or non-buffered.

Matt

 

BTW, just found this information by looking at dump logs in the Vista forum: