unable to remove infostealer.gampass

Hi this is my first post and I think I have come to the right site for help.

I know this virus has been covered before but i noticed the fixes were specific for that person's problem, so I made a new thread. I hope I did right.

On my other PC I cannot open webpages although it states i am connected.
I have a VIRUS ALERT infostealer.gampass unable to repair this file.
I tried to configure all my connection settings but to a layman like me it looks fine.

Anybody help please?
Thanks

Also i am not sure how to save my logfile so i can post it on here if need be.Anybody let me know how to do that in the mean time?
Thanks

 

Hello and welcome to WindowsBBS Removing Spyware & Viruses forum and sorry for the long delay in a reply.

Here is how we like to begin our analysis of your pc:

For starters, if you do not have them yet, please DL and run AdAware & Spybot Search & Destroy. AdAware and Spybot Search & Destroy are 2 of the most trusted apps in the security area. They are both free, compliment each other nicely, and do not use a lot of resources. They can be found here:

Spybot Search & Destroy v.1.4
AdAware SE Free v1.06r

With AdAware and Spybot: DL, follow the install instructions, check for updates, then scan, repair/remove/quarantine anything found. Reboot before next scan with whichever app is next. The reason for running these apps, is to clean up some of the other 'crapware' on your pc, which, in turn, will make deciphering your HJT log, easier.

Then we use HiJackThis v1.99.1
Please download HijackThis! SetUp from here. Save the file to your desktop.

Double-click the HijackThis! SetUp icon to begin the installation. Follow the prompts for the default install location of:'C:\Program Files\HijackThis'. Tick the 'Create a desktop' button when the option appears. Select next, then allow HijackThis! to start.

Then press the [Scan] button. You will notice the [Scan] button will turn into a [Save Log] button. Click the [Save Log] button and notepad will open up with the contents of the scan. Right-click in the saved log, and select 'copy'. Then proceed to your original thread, unless otherwise instructed and click the '[Reply]' button and paste the saved contents to be reviewed. Do not make any modifications to the log or perform any 'fixes' until told to do so.