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She won't shutdown

Discussion in 'Windows XP' started by Jim78418, 2002/08/01.

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  1. 2002/08/01
    Jim78418

    Jim78418 Inactive Thread Starter

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    I've looked through the 376 threads that are returned when you do a search on "shutdown" on the windowsbbs site and I'm sorry to report (because I still have the problem) that after trying what seemed reasonable to me my SYSTEM STILL WON'T SHUTDOWN:mad: When I select shutdown the system goes through it's shutdown process and actually clicks off and then about 4 or 5 seconds later she starts to boot.

    Here is what I've done to try to correct the problem:
    • Disabled the "restart on system failure" feature.
    • Downloaded the "Roxio" fix and installed in in safe mode.
    • Checked power supply output to components using a tool that came with my Asus mother board.

    This problem started Monday evening and I haven't had the problem in the past. Since Monday evening I've had this bogglement show up twice:
    When booting from a cold start the 'puter opens in the bios under the advanced tab with the cpu speed highlighted and the following message on the right side of the screen: "During last boot-up, your system hunf for an improper CPU speed setting. Your system is now working in safe mode. To optimize the systgem performance and reliability, make sure the CPU speed conforms to the specifications of your cpu. "

    Of course I've not changed any settings but to humor her I saved the settings as they were and rebooted to find that while that specific problem doesn't rear it's ugly head at each boot it has appeared twice.

    I have a Asus A7V333 mother board with 2 sticks of 256K memory, an Athlon 1800+ CPU, MSI Graphics Card (G3TI200-Pro), Creative Labs Audigy Sound Card, plenty of hard disk space.

    The bios setting is: CPU Speed - 1533 Mhz
    CPU Freq Mult - 11.5X (can't change this)
    CPU/PCI Freq - 133/33 (can't change this either)

    So that's my story and I'm stick'n with it. If anyone has suggestions I'm open:p
     
  2. 2002/08/01
    Newt

    Newt Inactive

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    ASUS USA and look around or click on the support tab.
     
    Newt,
    #2

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  4. 2002/08/02
    Laage

    Laage Inactive

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    I have an earlier ASUS motherboard (the A7V-133, if I remember correctly) and in BIOS it has a setting which powers the machine back on if it's been shut off via the Power Button - i.e. not the ATX software shutdown. I think it's supposed to be some sort of "recovery after a crash" function.

    If your BIOS has a similar setting it might have been activated when you received the "SAFE MODE" screen.
    It might be worth checking.
     
  5. 2002/08/02
    Jim78418

    Jim78418 Inactive Thread Starter

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    Update

    Laage, thanks for the suggestion. I suspect you are correct but I can't confirm because when I was searching the Asus site (good suggestion Newt :) )one of the things I found was there were 2 updates to the bios. I downloaded the latest one and flashed it in and the problem appears to be resolved:D

    I did pull out my user guide for the mother board and found that under the Power section of the bios is an option called AC PWR Loss Restart. The default is disabled but as you noted it could have been enabled when I got the initial bios error. I should have reset all the defaults in my bios to see if that fixed the problem but didn't think of it. Always learning.

    Again, thank you Laage and Newt. I love these computers, always something new:cool:
     
  6. 2002/08/03
    Malinoix

    Malinoix Guest

    SYSTEM WON "T SHUT DOWN?

    :D Ok here you go..to CONTROL PANEL...POWER OPTIONS...left click at top right the APM tab...NOW V mark the ENABLE ADAVANCED POWER SUPPLY and now restart and shut down.
    Sleep well my friend.:)
     
  7. 2002/08/03
    Jim78418

    Jim78418 Inactive Thread Starter

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    Hi Maliniox, interesting name:)

    When I go to the power option in control panel I don't have the APM tab! Could this be because I'm running the XP Home edition?

    The tabs under Power Options Properties are: Power Schemes, Advanced, Hibernate and UPS. Looking under each tab I don't find anything like what you are describing in your post :confused:

    Am I missing the boat here :eek:
     
  8. 2002/08/03
    Malinoix

    Malinoix Guest

    I am using the XP home edition upgrade version after a clean installation and when i go to: Control Panel i see POWER OPTIONS icon...when i left click the icon i see POWER OPTIONS - POWER SCHEMES - ADVANCED - HIBERNATE - APM - UPS .
    I left click the APM tab but...i know not why you see not the same tabs i do unless....you are using the KAZA download for free version.

    Online you get 2 free help sessions from Microsoft so how about them?:confused:
     
  9. 2002/08/03
    Jim78418

    Jim78418 Inactive Thread Starter

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    I see what the problem is. Here is a copy of what I found when I did a search in help for APM.

    The APM tab is unavailable on ACPI-compliant computers. ACPI automatically enables Advanced Power Management, which disables the APM tab.

    Interesting exercise as I had looked for that option before. In any case, I've resolved the problem when I flashed my bios (see prior posts).

    Malinoix, Thank You for your help:)
     
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