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Roxio Easy CD Creator Problems

Discussion in 'Other PC Software' started by slk230mb, 2002/08/01.

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  1. 2002/08/01
    slk230mb

    slk230mb Inactive Thread Starter

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    I am trying to make a slide show of pictures of my little cousin. I have Roxio Easy CD Creator 5 as my software. It has with it PhotoRelay which is the program used to make the slideshow. I have a problem when i go to write the slideshow to a CD. I get the following error:

    Microsoft Visual C++ Runtime Library
    Runtime Error!
    Program:C:\Program Files\Adaptec\Easy CD Creator 5\PhotoRelay\PHRELAY.EXE

    abnormal program termination

    *My only option is OK, so after i choose that i get this error:

    This program has performed an illegal operation and will be shut down...same illegal error as always.
    This is what is says in details:

    PHRELAY caused an invalid page fault in
    module CREATOR.DLL at 017f:01666f9b.
    Registers:
    EAX=03b94244 CS=017f EIP=01666f9b EFLGS=00010206
    EBX=01660000 SS=0187 ESP=0162fc4c EBP=0162fc70
    ECX=01666f92 DS=0187 ESI=009d001c FS=3dcf
    EDX=81bfad54 ES=0187 EDI=00000001 GS=0000
    Bytes at CS:EIP:
    8b 08 50 ff 51 08 c3 b8 87 07 69 01 e8 74 89 02
    Stack dump:
    0168fcc5 00000000 0168fd5a 01660000 00000000 00000001 00000000 01660000 81bfad90 0162fe38 bff7ddd6 01660000 00000001 00000001 00000000 01660000

    Any help regarding this will be helpful..

    Steve
     
  2. 2002/08/01
    HumBug

    HumBug Well-Known Member

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    The support site for Easy CD Creator 5 is at:
    http://www.roxio.com/en/support/roxio_support/ecdc/ecdc_index.jhtml

    You have not said what system you are running it under-but I know they have some problems with Windows XP if you have not run the updates available. My computer for instance with Windows XP would not shut down -this is a Roxio problem for which their is a fix.

    Their updates can also be found from that link.

    HumBug
     

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  4. 2002/08/01
    slk230mb

    slk230mb Inactive Thread Starter

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    I have downloaded and installed all of the applicable updates and there has been no change in the errors. I am running Windows 98SE with a Sony CRX100E burner. This is the first time i am trying to make a slideshow.
     
  5. 2002/08/02
    slk230mb

    slk230mb Inactive Thread Starter

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    Anybody have a suggestion?
     
  6. 2002/08/02
    Profgab101

    Profgab101 Inactive

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    Try this

    Roxio / Adaptec somethings just goes fubar on its own.

    I would follow the proper removal proceedure for the version you have, also removing Direct CD.

    Reboot - then install EZCD without DirectCD - try it now.

    If you actually use Direct CD then install it - if you have not used it, then you most like won't, so save yourself a chunk of mem & system resources and leave it off your system.
     
  7. 2002/08/04
    slk230mb

    slk230mb Inactive Thread Starter

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    I have unistalled and re-installed it several times and nothing has changed. I still get the same error. This one really has me confused.
     
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