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Moz 1.6 crashes when opening some pages.

Discussion in 'Firefox, Thunderbird & SeaMonkey' started by JGB, 2007/04/05.

  1. 2007/04/05
    JGB

    JGB Well-Known Member Thread Starter

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    I'm still using Moz V1.6 (Yeah, I know I should upgrade)

    Suddenly over the last 3 or so, weeks, when I enter a few web pages, Moz. crashes just as the page finishes loading. It is always on those pages (so far about 5 different pages) repeatedly, and is not random. Some of these pages are updated from previous versions that loaded OK. YAHOO main page is the most current crash.
    The pages work OK in IE.

    Any idea why this is happening?
     
    JGB,
    #1
  2. 2007/04/05
    Westside

    Westside Inactive Alumni

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    No idea. What are some of the other pages? Are the crashes with their home page, or further in? I suggest that you delete Cache, if you are not doing it regularly.
     

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  4. 2007/04/05
    JGB

    JGB Well-Known Member Thread Starter

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    Crash is on home page of the site. Can't get any further. Cache clearing is an idea to try, but I doubt it is the problem, as other pages work with no problem.
    This crash always occurs at or near the end of page loading. I see the page OK for maybe 5 seconds, then the whole Moz. crashes.
    I get the feeling it has something to do with the page being an IE "only" page.
     
    JGB,
    #3
  5. 2007/04/05
    Westside

    Westside Inactive Alumni

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    I was thinking, as well, that the pages may be IE-oriented. I know that Yahoo is more Microsoft -oriented than Microsoft, and, there a few other cases when this is, also, true. I have given up on Moz1.6 long ago, because any changes at websites will not stand a chance with a rather old program.
    I have no problem, at all with Yahoo using Seamonkey 1.1.1 (Mozilla's successor) or Firefox2.0.0.3. And, sites which refer me to IE (no crash, but they refuse to connect me) are taken care with the IE Tab extention, which, basically, allow me to make my programs look like IE. I don't believe that it is possible to install the extention in Mozilla. I have it in the older Seamonkey 1.0.8, and, just installed it in 1.1.1
     
    Last edited: 2007/04/05
  6. 2007/04/05
    JGB

    JGB Well-Known Member Thread Starter

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    Sounds about right. I guess I should bite the bullet and upgrade to Firefox.

    Which mail client goes best with it, and does it transfer my Moz 1.6 mail, settings and filters?

    I tend to stay with comfortable old shoes till they wear out, as I've had upgrade problems with many "solid" applications before, so I am cautious about this.
     
    JGB,
    #5
  7. 2007/04/05
    Ramona

    Ramona Geek Member Alumni

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    JGB,

    Thunderbird is the best Mail Client for Firefox. When you install either Firefox, or Thunderbird, your Mozilla Profile will be automatically migrated by the Import Wizard. See this Screen Shot, and this Screen Shot.

    What I would do first, in Mozilla:
    Delete the Cache folder
    Delete the XUL.mfl file
    Delete the history.dat file

    Empty the Trash folders in Mail & Newsgroups
    Compact all folders in Mail & Newsgroups

    Make a backup copy of your Mozilla Profiles folder. Then there is no worry about losing any data... ;)
     
  8. 2007/04/05
    JGB

    JGB Well-Known Member Thread Starter

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    Thanks Ramona

    Sounds like a good plan. I'll try next week, if I can find the time.
     
    JGB,
    #7
  9. 2007/04/05
    BOBBO

    BOBBO Geek Member

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    JGB: I've been having a similar problem for about the same amount of time. I'm using Netscape 7.1, also a comfortable old shoe that's outdated. By any chance did your problem start after installing an update to Shockwave or Flash Player? I'm suspecting that's what is likely behind my trouble. Pages that need Flash to open will crash my NS while MS IE will work OK with the same sites.

    When you switch to another browser, you might also consider SeaMonkey, which Ramona has also recommended for Mozilla and NS users. She might want to comment on that.
     
  10. 2007/04/05
    Westside

    Westside Inactive Alumni

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    Bobbo,
    you may have hit it on the head! Flash9 is not compatible with NS7 or 8.
    There have been many threads about this issue. The solution is to delete or renamed the npswf32.dll file in the program plugins folder. Now is this a problem with moz1.6? Who knows. Not many people are left with it.
    I would delete the file if it is v.9.0.28. And, then check if the problem goes away. v.8 is fine, and so is 9.0.16.
     
  11. 2007/04/05
    Ramona

    Ramona Geek Member Alumni

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    I do recommend SeaMonkey, but Firefox and Thunderbird are the focus of Mozilla.org, and that's why I always recommend it first. SeaMonkey is being developed by a group of private developers, not officially associated with Mozilla.org.
     
  12. 2007/04/05
    BOBBO

    BOBBO Geek Member

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    Ramona: Your solution was so easy, and it seems to be the fix. One site that was causing a crash every time was the JacquieLawson.com e-cards site. I could get in OK, but when I'd click on anything there ... crash! Just now I tried it, no problem. Thanks.

    Westside: The version I replaced the bad one with (the link in Ramona's post) is v8.0.24.0, and so far it seems to work fine.

    I'm curious now if JGB will have the same success.
     
  13. 2007/04/06
    Ramona

    Ramona Geek Member Alumni

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    BOBBO,

    Glad to hear the new file fixed your crash problem! :)
     
  14. 2007/04/06
    JGB

    JGB Well-Known Member Thread Starter

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    YES, by Jove, I did! Great observation.

    My guess is those pages were opening a .SWF with the new Flash enhancements, because the other (older) pages with .SWF's open ok.

    Now the question is.... is Firefox affected?
     
    JGB,
    #13
  15. 2007/04/06
    JGB

    JGB Well-Known Member Thread Starter

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    Is that file (npswf32.dll) a fix for Moz v1.6 or only NS 7?
     
    JGB,
    #14
  16. 2007/04/06
    Westside

    Westside Inactive Alumni

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    Until you mentioned the problems with Moz1.6, I did not know that anything other than NS7.x and 8.x were affected. As for Firefox, there is no problem with current versions. Same with Seamonkey1.0.8 and 1.1.1.
     
  17. 2007/04/12
    JGB

    JGB Well-Known Member Thread Starter

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    I did it!!

    Finally upgraded to Thunderbird & Firefox without incident or problems.
    I did as Ramona suggested and had zero problems with data & profile migration. :)

    And so far, I have not crashed opening flash file web pages.

    Now a few questions.....
    1) Can I safely uninstall Mozilla, and delete all its directory entries?

    2) Does Firefox save a backup of the bookmarks? Mozilla did not, and I lost all bookmarks (twice) when Moz had a hard crash.

    3) In Moz mail, at the bottom left there is a toolbar to select - navigator, mail&news, composer, addr book and IRC chat. The Navigator link was very handy, but its nowhere to be found in T'bird. Is there a way to get it back and open FF?

    4) In Moz mail, the folders listing had the number of emails not read and total in that folder. T'bird only shows number unread. Any way of seeing the total in folder? This is important to me.

    I'm in discovery mode right now, finding all those new little easter eggs all over. I really shoulda dun dis sooner!!!!
     
    JGB,
    #16
  18. 2007/04/12
    Westside

    Westside Inactive Alumni

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    1. Yes. But, I would keep the old profile.
    2.Actually, Mozilla had a bookmarks.bak file, I think, while can be renamed to bookmarks.html, but Firefox saves the last five days' bookmarks in a bookmarks folder.
    3. Mozilla is suite, while Firefox and Thunderbird are standalones. There is a link, an icon, in Firefox, to open mail, but not the other way around. One can have a Quick Launch toolbar icon to open Firefox, without minimizing TB. I happen to have the icon, in the area near the Start button. So, there is no need for anything else. I am having some problems, because I have two versions of TB, but you should be ok.
    4. Where there is the list accounts, and folders, at th far right of the bar where you have na,e and size, there is small icon. Click on it, and then click on what you want to see.
     
    Last edited: 2007/04/12
  19. 2007/04/12
    JGB

    JGB Well-Known Member Thread Starter

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    Thanks

    1) I will keep a backup of the profile for a while. It will become outdated in short order.
    2) The old Moz Bookmarks.bak was not a routine backup. It is a copy of the initial default bookmarks on installation. Like I said, I had 2 severe crashes some time back and the bookmarks were totally wiped. The file is overwritten on the fly so is left vulnerably open. There was no way to recover. I just hope FF is better at protecting this critical file.
    3) I know they are not truly integrated as Moz was. Pity. Yes I also have both icons in my quickstart, but I am so used to going to bot.left to open the browser. Wife too.
    4) I cannot find what you are referring to, regarding the folders list. I see the header bar in the view mail list, but that has no control over the folders list.
     
    JGB,
    #18
  20. 2007/04/12
    Westside

    Westside Inactive Alumni

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    3. You will get used to it, or if you can't Seamonkey is very much like NS7.2, except that it is updated.
    4.Right under the toolbar with the Get Mail, Write etc. you should find a fairly narrow column with the headers as I described.
    Under the headers, the you have the folders. On right, there is a vertical divider and much wider box, with the message headers. I am using the Classic View, but I see no difference.
    What I was describing is in the narrow portion.
     
  21. 2007/04/12
    JGB

    JGB Well-Known Member Thread Starter

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    I still do not see anything like you described. I was going to attach a screen shot, but I can't do attachments. Perhaps I have a slightly updated version of FF than you. My version is version 1.5.0.10 (20070221)
     
    JGB,
    #20

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