Windows Vista Vista Blue Screen [dump]

My fiance's computer started blue screening a few times a week about a month ago. Here is the dump output. If anyone can tell what the problem is, I would be very grateful.

Thanks!

Kelly

Opened log file 'c:\debuglog.txt'

Microsoft (R) Windows Debugger Version 6.6.0007.5
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Kelly Graus\Desktop\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Windows;C:\Windows\system32;C:\Windows\system32\drivers
Windows Vista Kernel Version 6000 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6000.16386.x86fre.vista_rtm.061101-2205
Kernel base = 0x81800000 PsLoadedModuleList = 0x81908ab0
Debug session time: Sun Apr 1 14:46:01.880 2007 (GMT-6)
System Uptime: 0 days 0:00:23.614
Loading Kernel Symbols
................................................................................................................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffde00c). Type ".hh dbgerr001" for details
Loading unloaded module list
...
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 18, {82a7ed60, 89fb2a90, 1, 1}

Probably caused by : ntkrnlmp.exe ( nt!NtReleaseMutant+f2 )

Followup: MachineOwner
---------

0: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

REFERENCE_BY_POINTER (18)
Arguments:
Arg1: 82a7ed60, Object type of the object whose reference count is being lowered
Arg2: 89fb2a90, Object whose reference count is being lowered
Arg3: 00000001, Reserved
Arg4: 00000001, Reserved
The reference count of an object is illegal for the current state of the object.
Each time a driver uses a pointer to an object the driver calls a kernel routine
to increment the reference count of the object. When the driver is done with the
pointer the driver calls another kernel routine to decrement the reference count.
Drivers must match calls to the increment and decrement routines. This bugcheck
can occur because an object's reference count goes to zero while there are still
open handles to the object, in which case the fourth parameter indicates the number
of opened handles. It may also occur when the object?s reference count drops below zero
whether or not there are open handles to the object, and in that case the fourth parameter
contains the actual value of the pointer references count.

Debugging Details:
------------------


DEFAULT_BUCKET_ID: VISTA_RC

BUGCHECK_STR: 0x18

PROCESS_NAME: svchost.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from 81a0a730 to 8186a5ee

STACK_TEXT:
8a176d14 81a0a730 8a17d614 00000120 00bbf368 nt!ObfDereferenceObject+0x66
8a176d54 818461fa 00000120 00000000 00bbf368 nt!NtReleaseMutant+0xf2
8a176d54 779e0f34 00000120 00000000 00bbf368 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
00bbf368 00000000 00000000 00000000 00000000 0x779e0f34


STACK_COMMAND: kb

FOLLOWUP_IP:
nt!NtReleaseMutant+f2
81a0a730 8b45d8 mov eax,dword ptr [ebp-28h]

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt!NtReleaseMutant+f2

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 4549ad6c

FAILURE_BUCKET_ID: 0x18_nt!NtReleaseMutant+f2

BUCKET_ID: 0x18_nt!NtReleaseMutant+f2

Followup: MachineOwner
---------

eax=818ec83c ebx=89fb2a90 ecx=00000003 edx=8191fe5c esi=818ec820 edi=81b9b078
eip=8186a5ee esp=8a176ce0 ebp=8a176d14 iopl=0 nv up ei ng nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000286
nt!ObfDereferenceObject+0x66:
8186a5ee 64a124010000 mov eax,dword ptr fs:[00000124h] fs:0030:00000124=89faa030
ChildEBP RetAddr Args to Child
8a176d14 81a0a730 8a17d614 00000120 00bbf368 nt!ObfDereferenceObject+0x66
8a176d54 818461fa 00000120 00000000 00bbf368 nt!NtReleaseMutant+0xf2
8a176d54 779e0f34 00000120 00000000 00bbf368 nt!KiFastCallEntry+0x12a (FPO: [0,3] TrapFrame @ 8a176d64)
WARNING: Frame IP not in any known module. Following frames may be wrong.
00bbf368 00000000 00000000 00000000 00000000 0x779e0f34
start end module name
80405000 8040d000 spldr spldr.sys Wed Oct 25 16:40:44 2006 (453FE7EC)
8040d000 80415000 atapi atapi.sys Thu Nov 02 02:51:34 2006 (4549B196)
80415000 80423000 PCIIDEX PCIIDEX.SYS Thu Nov 02 02:51:34 2006 (4549B196)
80423000 8042a000 intelide intelide.sys Thu Nov 02 02:51:35 2006 (4549B197)
8042a000 8043a000 mountmgr mountmgr.sys Thu Nov 02 02:51:06 2006 (4549B17A)
8043a000 80449000 volmgr volmgr.sys Thu Nov 02 02:51:44 2006 (4549B1A0)
80449000 8046e000 pci pci.sys Thu Nov 02 02:35:13 2006 (4549ADC1)
8046e000 80476000 msisadrv msisadrv.sys Thu Nov 02 02:35:08 2006 (4549ADBC)
80476000 8047f000 WMILIB WMILIB.SYS Thu Nov 02 02:54:53 2006 (4549B25D)
8047f000 804c2000 acpi acpi.sys Thu Nov 02 02:35:03 2006 (4549ADB7)
804c2000 804cf000 WDFLDR WDFLDR.SYS Thu Nov 02 02:54:05 2006 (4549B22D)
804cf000 8054a000 Wdf01000 Wdf01000.sys Thu Nov 02 02:54:18 2006 (4549B23A)
8054a000 8062b000 CI CI.dll Thu Nov 02 03:42:45 2006 (4549BD95)
8062b000 80666000 CLFS CLFS.SYS Thu Nov 02 02:30:52 2006 (4549ACBC)
80666000 8066e000 BOOTVID BOOTVID.dll Thu Nov 02 03:39:29 2006 (4549BCD1)
8066e000 80677000 PSHED PSHED.dll Thu Nov 02 03:42:51 2006 (4549BD9B)
80677000 806c6000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Thu Nov 02 03:40:10 2006 (4549BCFA)
806c6000 806ce000 kdcom kdcom.dll Thu Nov 02 03:42:20 2006 (4549BD7C)
81800000 81b95000 nt ntkrnlmp.exe Thu Nov 02 02:33:48 2006 (4549AD6C)
81b95000 81bc9000 hal halmacpi.dll Thu Nov 02 02:30:18 2006 (4549AC9A)
84c04000 84c29000 ecache ecache.sys Thu Nov 02 02:52:42 2006 (4549B1DA)
84c29000 84c38000 mup mup.sys Thu Nov 02 02:31:04 2006 (4549ACC8)
84c38000 84c47000 partmgr partmgr.sys Thu Nov 02 02:51:47 2006 (4549B1A3)
84c47000 84c7d000 volsnap volsnap.sys Thu Nov 02 02:52:11 2006 (4549B1BB)
84c7d000 84ce7000 ksecdd ksecdd.sys Thu Nov 02 02:43:45 2006 (4549AFC1)
84ce7000 84def000 Ntfs Ntfs.sys Thu Nov 02 02:31:39 2006 (4549ACEB)
84def000 84e28000 NETIO NETIO.SYS Thu Nov 02 02:58:01 2006 (4549B319)
84e28000 84e53000 msrpc msrpc.sys Thu Nov 02 02:50:16 2006 (4549B148)
84e53000 84f57000 ndis ndis.sys Thu Nov 02 02:57:33 2006 (4549B2FD)
84f57000 84f67000 fileinfo fileinfo.sys Thu Nov 02 02:36:47 2006 (4549AE1F)
84f67000 84f98000 fltmgr fltmgr.sys Thu Nov 02 02:30:58 2006 (4549ACC2)
84f98000 84fb6000 ataport ataport.SYS Thu Nov 02 02:51:34 2006 (4549B196)
84fb6000 85000000 volmgrx volmgrx.sys Thu Nov 02 02:51:54 2006 (4549B1AA)
85010000 85014bc0 avgmfx86 avgmfx86.sys Tue Jan 30 08:09:48 2007 (45BF5FBC)
85081000 85081f80 avgclean avgclean.sys Mon Aug 21 16:55:15 2006 (44EA39D3)
85106000 85115280 ohci1394 ohci1394.sys Thu Nov 02 02:55:16 2006 (4549B274)
85126000 85136000 NDProxy NDProxy.SYS Thu Nov 02 02:58:08 2006 (4549B320)
85136000 85146000 lltdio lltdio.sys Thu Nov 02 02:56:48 2006 (4549B2D0)
85176000 85186000 HIDCLASS HIDCLASS.SYS Thu Nov 02 02:55:00 2006 (4549B264)
853b5000 853be000 crcdisk crcdisk.sys Thu Nov 02 02:52:27 2006 (4549B1CB)
853be000 853ce000 agp440 agp440.sys Thu Nov 02 02:35:06 2006 (4549ADBA)
853ce000 853ef000 CLASSPNP CLASSPNP.SYS Thu Nov 02 02:51:34 2006 (4549B196)
853ef000 85400000 disk disk.sys Thu Nov 02 02:51:40 2006 (4549B19C)
86025000 8602c000 GEARAspiWDM GEARAspiWDM.sys Mon Aug 07 11:11:27 2006 (44D7743F)
8602c000 86032380 HIDPARSE HIDPARSE.SYS Thu Nov 02 02:55:00 2006 (4549B264)
8606b000 86072000 Null Null.SYS Thu Nov 02 02:51:05 2006 (4549B179)
86072000 86079000 Beep Beep.SYS Thu Nov 02 02:51:03 2006 (4549B177)
860e3000 860f1000 intelppm intelppm.sys Thu Nov 02 02:30:18 2006 (4549AC9A)
86129000 86131000 mouhid mouhid.sys Thu Nov 02 02:51:12 2006 (4549B180)
86131000 86139000 dump_atapi dump_atapi.sys Thu Nov 02 02:51:34 2006 (4549B196)
86161000 86169000 RDPCDD RDPCDD.sys Thu Nov 02 03:02:01 2006 (4549B409)
86169000 86171000 rdpencdd rdpencdd.sys Thu Nov 02 03:02:01 2006 (4549B409)
861b1000 861b2380 swenum swenum.sys Thu Nov 02 02:51:15 2006 (4549B183)
861bd000 861be700 USBD USBD.SYS Thu Nov 02 02:55:00 2006 (4549B264)
8625c000 86268000 vga vga.sys Thu Nov 02 02:53:56 2006 (4549B224)
86310000 8631f000 raspppoe raspppoe.sys Thu Nov 02 02:58:12 2006 (4549B324)
8631f000 8632e000 termdd termdd.sys Thu Nov 02 03:02:00 2006 (4549B408)
86397000 863a6000 monitor monitor.sys Thu Nov 02 02:54:05 2006 (4549B22D)
88806000 88843000 USBPORT USBPORT.SYS Thu Nov 02 02:55:09 2006 (4549B26D)
88843000 8885fc00 E1G60I32 E1G60I32.sys Thu Aug 03 15:30:03 2006 (44D26ADB)
88860000 8886a000 serenum serenum.sys Thu Nov 02 02:51:25 2006 (4549B18D)
8886a000 88874000 mssmbios mssmbios.sys Thu Nov 02 02:35:13 2006 (4549ADC1)
88874000 8887e000 flpydisk flpydisk.sys Thu Nov 02 02:51:32 2006 (4549B194)
8887e000 88888000 nsiproxy nsiproxy.sys Thu Nov 02 02:57:30 2006 (4549B2FA)
88892000 8889c000 Dxapi Dxapi.sys Thu Nov 02 02:38:17 2006 (4549AE79)
8889c000 888a6000 usbprint usbprint.sys Thu Nov 02 03:14:58 2006 (4549B712)
888d8000 888e2000 ndisuio ndisuio.sys Thu Nov 02 02:57:22 2006 (4549B2F2)
889c3000 889cc000 tunmp tunmp.sys Thu Nov 02 02:57:23 2006 (4549B2F3)
889de000 889e7000 hidusb hidusb.sys Thu Nov 02 02:55:01 2006 (4549B265)
889e7000 889f0000 Fs_Rec Fs_Rec.SYS Thu Nov 02 02:30:47 2006 (4549ACB7)
889f0000 889fb000 tunnel tunnel.sys Thu Nov 02 02:57:29 2006 (4549B2F9)
889fb000 88a06000 usbuhci usbuhci.sys Thu Nov 02 02:55:04 2006 (4549B268)
88a06000 88a11000 kbdclass kbdclass.sys Thu Nov 02 02:51:09 2006 (4549B17D)
88a11000 88a1c000 fdc fdc.sys Thu Nov 02 02:51:33 2006 (4549B195)
88a1c000 88a27000 TDI TDI.SYS Thu Nov 02 02:58:46 2006 (4549B346)
88a27000 88a32000 ndistapi ndistapi.sys Thu Nov 02 02:58:07 2006 (4549B31F)
88a32000 88a3d000 mouclass mouclass.sys Thu Nov 02 02:51:09 2006 (4549B17D)
88a3d000 88a48000 Msfs Msfs.SYS Thu Nov 02 02:30:56 2006 (4549ACC0)
88a48000 88a53000 dump_dumpata dump_dumpata.sys Thu Nov 02 02:51:34 2006 (4549B196)
88a53000 88a5e000 point32k point32k.sys Wed Nov 08 00:02:38 2006 (4551810E)
88aa0000 88aad000 watchdog watchdog.sys Thu Nov 02 02:37:44 2006 (4549AE58)
88aba000 88ac7000 umbus umbus.sys Thu Nov 02 02:55:24 2006 (4549B27C)
88ac7000 88ad4000 crashdmp crashdmp.sys Thu Nov 02 02:51:36 2006 (4549B198)
88ae1000 88aee000 usbscan usbscan.sys Thu Nov 02 03:14:17 2006 (4549B6E9)
88b70000 88b79000 rasacd rasacd.sys Thu Nov 02 02:58:13 2006 (4549B325)
88b87000 88b9f000 cdrom cdrom.sys Thu Nov 02 02:51:44 2006 (4549B1A0)
88b9f000 88bb7000 parport parport.sys Thu Nov 02 02:51:29 2006 (4549B191)
88bb7000 88bd1000 serial serial.sys Thu Nov 02 02:51:29 2006 (4549B191)
88bd1000 88be4000 i8042prt i8042prt.sys Thu Nov 02 02:51:12 2006 (4549B180)
88be4000 88bf1080 1394BUS 1394BUS.SYS Thu Nov 02 02:55:12 2006 (4549B270)
88bf2000 88c00000 usbehci usbehci.sys Thu Nov 02 02:55:04 2006 (4549B268)
89000000 8900e000 Npfs Npfs.SYS Thu Nov 02 02:30:57 2006 (4549ACC1)
8900e000 89038000 ks ks.sys Thu Nov 02 02:51:18 2006 (4549B186)
89038000 8905d000 drmk drmk.sys Thu Nov 02 03:20:49 2006 (4549B871)
8905d000 8908a000 portcls portcls.sys Thu Nov 02 02:55:02 2006 (4549B266)
8908a000 890bff40 smwdm smwdm.sys Mon Mar 28 08:19:36 2005 (42481278)
890c0000 8915c000 dxgkrnl dxgkrnl.sys Thu Nov 02 02:38:46 2006 (4549AE96)
8915c000 89800000 atikmdag atikmdag.sys Fri Feb 02 13:09:38 2007 (45C39A82)
8980e000 89825000 dfsc dfsc.sys Thu Nov 02 02:31:04 2006 (4549ACC8)
89825000 89860000 rdbss rdbss.sys Thu Nov 02 02:31:24 2006 (4549ACDC)
89860000 89873000 wanarp wanarp.sys Thu Nov 02 02:58:13 2006 (4549B325)
89873000 89881000 netbios netbios.sys Thu Nov 02 02:57:26 2006 (4549B2F6)
89881000 89897000 pacer pacer.sys Thu Nov 02 02:57:33 2006 (4549B2FD)
89897000 898c9000 netbt netbt.sys Thu Nov 02 02:57:18 2006 (4549B2EE)
898c9000 89910000 afd afd.sys Thu Nov 02 02:58:41 2006 (4549B341)
89910000 89924000 smb smb.sys Thu Nov 02 02:57:10 2006 (4549B2E6)
89924000 89939000 tdx tdx.sys Thu Nov 02 02:57:34 2006 (4549B2FE)
89939000 89952000 fwpkclnt fwpkclnt.sys Thu Nov 02 02:57:26 2006 (4549B2F6)
89952000 89a23000 tcpip tcpip.sys Thu Nov 02 02:58:31 2006 (4549B337)
89a43000 89a64000 VIDEOPRT VIDEOPRT.SYS Thu Nov 02 02:54:07 2006 (4549B22F)
89a74000 89aa8000 usbhub usbhub.sys Thu Nov 02 02:55:20 2006 (4549B278)
89ac8000 89adb000 raspptp raspptp.sys Thu Nov 02 02:58:14 2006 (4549B326)
89adb000 89afe000 ndiswan ndiswan.sys Thu Nov 02 02:58:13 2006 (4549B325)
89afe000 89b15000 rasl2tp rasl2tp.sys Thu Nov 02 02:58:13 2006 (4549B325)
89b15000 89b55000 storport storport.sys Thu Nov 02 02:51:45 2006 (4549B1A1)
89b55000 89b80000 msiscsi msiscsi.sys Thu Nov 02 02:52:40 2006 (4549B1D8)
89b80000 89bdfe00 senfilt senfilt.sys Tue Mar 01 09:43:28 2005 (42249BB0)
89be0000 89bff380 aeaudio aeaudio.sys Fri Mar 04 19:53:09 2005 (42291F15)
8a0cf000 8a0d7000 drmkaud drmkaud.sys Thu Nov 02 02:54:59 2006 (4549B263)
8a27f000 8a291000 USBSTOR USBSTOR.SYS Thu Nov 02 02:55:05 2006 (4549B269)
8a301000 8a318000 usbccgp usbccgp.sys Thu Nov 02 02:55:11 2006 (4549B26F)
8d400000 8d409000 TSDDD TSDDD.dll Thu Nov 02 03:02:02 2006 (4549B40A)
8d410000 8d41e000 cdd cdd.dll Thu Nov 02 03:39:20 2006 (4549BCC8)
8d600000 8d7ff000 win32k win32k.sys Thu Nov 02 02:38:58 2006 (4549AEA2)
8ece4000 8ed72000 spsys spsys.sys Wed Oct 25 16:43:28 2006 (453FE890)
8ef15000 8ef30000 luafv luafv.sys Thu Nov 02 02:33:07 2006 (4549AD43)
8ef95000 8efc0000 nwifi nwifi.sys Thu Nov 02 02:55:41 2006 (4549B28D)
904b4000 9051a000 HTTP HTTP.sys Thu Nov 02 02:57:06 2006 (4549B2E2)
906ad000 906c0000 rspndr rspndr.sys Thu Nov 02 02:56:48 2006 (4549B2D0)

Unloaded modules:
860cf000 860dc000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
8501d000 85028000 dump_ataport
Timestamp: unavailable (00000000)
Checksum: 00000000
860f9000 86101000 dump_atapi.s
Timestamp: unavailable (00000000)
Checksum: 00000000
Closing open log file c:\debuglog.txt

 

Here is an additional dump report. This is from the dump that is generated when the computer first blue screens. The first dump (posted above) was from a blue screen that happens when the computer restarts after the first blue screen.

Opened log file 'c:\debuglog.txt'

Microsoft (R) Windows Debugger Version 6.6.0007.5
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Kelly Graus\Desktop\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Windows;C:\Windows\system32;C:\Windows\system32\drivers
Windows Vista Kernel Version 6000 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6000.16386.x86fre.vista_rtm.061101-2205
Kernel base = 0x81800000 PsLoadedModuleList = 0x81908ab0
Debug session time: Sun Apr 1 15:17:10.581 2007 (GMT-6)
System Uptime: 0 days 0:07:23.300
Loading Kernel Symbols
...................................................................................................................................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 7ffd400c). Type ".hh dbgerr001" for details
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 8E, {c000001d, 8186a3df, 84c03e78, 0}

*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!DpQueueDpc+61 )

Followup: MachineOwner
---------

0: kd> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

KERNEL_MODE_EXCEPTION_NOT_HANDLED (8e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c000001d, The exception code that was not handled
Arg2: 8186a3df, The address that the exception occurred at
Arg3: 84c03e78, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.

FAULTING_IP:
nt!KeInsertQueueDpc+89
8186a3df 8bce mov ecx,esi

TRAP_FRAME: 84c03e78 -- (.trap ffffffff84c03e78)
.trap ffffffff84c03e78
ErrCode = 00000000
eax=00000000 ebx=818ec820 ecx=818ee188 edx=00000002 esi=818ee180 edi=843923f0
eip=8186a3df esp=84c03eec ebp=84c03f0c iopl=0 nv up ei ng nz ac po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010292
nt!KeInsertQueueDpc+0x89:
8186a3df 8bce mov ecx,esi
.trap
Resetting default scope

DEFAULT_BUCKET_ID: VISTA_RC

BUGCHECK_STR: 0x8E

PROCESS_NAME: wercon.exe

CURRENT_IRQL: 1f

LAST_CONTROL_TRANSFER: from 81823e3f to 818acfcb

FAILED_INSTRUCTION_ADDRESS:
nt!KeInsertQueueDpc+89
8186a3df 8bce mov ecx,esi

STACK_TEXT:
84c03a38 81823e3f 0000008e c000001d 8186a3df nt!KeBugCheckEx+0x1e
84c03e08 81846dba 84c03e24 00000000 84c03e78 nt!KiDispatchException+0x1a9
84c03e70 81846d56 84c03f0c 8186a3df badb0d00 nt!CommonDispatchException+0x4a
84c03e84 81b9fae9 00000808 0035c40d 00000000 nt!KiExceptionExit+0x16e
84c03f0c 883050c2 003923f0 00000000 00000000 hal!HalpGetPmTimerPerfCounterValue+0x29
84c03f24 88979701 84392020 8897915c 84c03f40 dxgkrnl!DpQueueDpc+0x61
WARNING: Stack unwind information not available. Following frames may be wrong.
84c03f34 88a3d72a 848d9008 84c03f50 88a3b71d atikmdag+0x1d701
84c03f40 88a3b71d 895f4000 895f4000 84c03f68 atikmdag+0xe172a
84c03f50 88979135 00000000 895f4000 00000000 atikmdag+0xdf71d
84c03f68 8830502d 843a4888 818ec820 84c03fe0 atikmdag+0x1d135
84c03f88 8186b17e 843923f0 84392020 00000000 dxgkrnl!DpiFdoDpcForIsr+0x28
84c03ff4 8183759d 9315cd10 00905a4d 00000003 nt!KiRetireDpcList+0x147
84c03ff8 9315cd10 00905a4d 00000003 00000004 nt!KiDispatchInterrupt+0x3d
84c03ffc 00905a4d 00000003 00000004 0000ffff 0x9315cd10
84c04000 00000000 00000004 0000ffff 000000b8 0x905a4d


STACK_COMMAND: kb

FOLLOWUP_IP:
dxgkrnl!DpQueueDpc+61
883050c2 8ad8 mov bl,al

SYMBOL_STACK_INDEX: 5

SYMBOL_NAME: dxgkrnl!DpQueueDpc+61

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: dxgkrnl

IMAGE_NAME: dxgkrnl.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4549ae96

FAILURE_BUCKET_ID: 0x8E_BAD_IP_dxgkrnl!DpQueueDpc+61

BUCKET_ID: 0x8E_BAD_IP_dxgkrnl!DpQueueDpc+61

Followup: MachineOwner
---------

eax=818ec83c ebx=8186a3df ecx=0000014f edx=8191fe5c esi=818ec820 edi=84c03e78
eip=818acfcb esp=84c03a20 ebp=84c03a38 iopl=0 nv up ei ng nz na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000286
nt!KeBugCheckEx+0x1e:
818acfcb 8be5 mov esp,ebp
ChildEBP RetAddr Args to Child
84c03a38 81823e3f 0000008e c000001d 8186a3df nt!KeBugCheckEx+0x1e
84c03e08 81846dba 84c03e24 00000000 84c03e78 nt!KiDispatchException+0x1a9
84c03e70 81846d56 84c03f0c 8186a3df badb0d00 nt!CommonDispatchException+0x4a (FPO: [0,20,0])
84c03e84 81b9fae9 00000808 0035c40d 00000000 nt!KiExceptionExit+0x16e
84c03f0c 883050c2 003923f0 00000000 00000000 hal!HalpGetPmTimerPerfCounterValue+0x29 (FPO: [Non-Fpo])
84c03f24 88979701 84392020 8897915c 84c03f40 dxgkrnl!DpQueueDpc+0x61 (FPO: [Non-Fpo])
WARNING: Stack unwind information not available. Following frames may be wrong.
84c03f34 88a3d72a 848d9008 84c03f50 88a3b71d atikmdag+0x1d701
84c03f40 88a3b71d 895f4000 895f4000 84c03f68 atikmdag+0xe172a
84c03f50 88979135 00000000 895f4000 00000000 atikmdag+0xdf71d
84c03f68 8830502d 843a4888 818ec820 84c03fe0 atikmdag+0x1d135
84c03f88 8186b17e 843923f0 84392020 00000000 dxgkrnl!DpiFdoDpcForIsr+0x28 (FPO: [Non-Fpo])
84c03ff4 8183759d 9315cd10 00905a4d 00000003 nt!KiRetireDpcList+0x147
84c03ff8 9315cd10 00905a4d 00000003 00000004 nt!KiDispatchInterrupt+0x3d (FPO: [Uses EBP] [0,0,1])
84c03ffc 00905a4d 00000003 00000004 0000ffff 0x9315cd10
84c04000 00000000 00000004 0000ffff 000000b8 0x905a4d
start end module name
80405000 8040d000 spldr spldr.sys Wed Oct 25 16:40:44 2006 (453FE7EC)
8040d000 80415000 atapi atapi.sys Thu Nov 02 02:51:34 2006 (4549B196)
80415000 80423000 PCIIDEX PCIIDEX.SYS Thu Nov 02 02:51:34 2006 (4549B196)
80423000 8042a000 intelide intelide.sys Thu Nov 02 02:51:35 2006 (4549B197)
8042a000 8043a000 mountmgr mountmgr.sys Thu Nov 02 02:51:06 2006 (4549B17A)
8043a000 80449000 volmgr volmgr.sys Thu Nov 02 02:51:44 2006 (4549B1A0)
80449000 8046e000 pci pci.sys Thu Nov 02 02:35:13 2006 (4549ADC1)
8046e000 80476000 msisadrv msisadrv.sys Thu Nov 02 02:35:08 2006 (4549ADBC)
80476000 8047f000 WMILIB WMILIB.SYS Thu Nov 02 02:54:53 2006 (4549B25D)
8047f000 804c2000 acpi acpi.sys Thu Nov 02 02:35:03 2006 (4549ADB7)
804c2000 804cf000 WDFLDR WDFLDR.SYS Thu Nov 02 02:54:05 2006 (4549B22D)
804cf000 8054a000 Wdf01000 Wdf01000.sys Thu Nov 02 02:54:18 2006 (4549B23A)
8054a000 8062b000 CI CI.dll Thu Nov 02 03:42:45 2006 (4549BD95)
8062b000 80666000 CLFS CLFS.SYS Thu Nov 02 02:30:52 2006 (4549ACBC)
80666000 8066e000 BOOTVID BOOTVID.dll Thu Nov 02 03:39:29 2006 (4549BCD1)
8066e000 80677000 PSHED PSHED.dll Thu Nov 02 03:42:51 2006 (4549BD9B)
80677000 806c6000 mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Thu Nov 02 03:40:10 2006 (4549BCFA)
806c6000 806ce000 kdcom kdcom.dll Thu Nov 02 03:42:20 2006 (4549BD7C)
81800000 81b95000 nt ntkrnlmp.exe Thu Nov 02 02:33:48 2006 (4549AD6C)
81b95000 81bc9000 hal halmacpi.dll Thu Nov 02 02:30:18 2006 (4549AC9A)
84c04000 84c29000 ecache ecache.sys Thu Nov 02 02:52:42 2006 (4549B1DA)
84c29000 84c38000 mup mup.sys Thu Nov 02 02:31:04 2006 (4549ACC8)
84c38000 84c47000 partmgr partmgr.sys Thu Nov 02 02:51:47 2006 (4549B1A3)
84c47000 84c7d000 volsnap volsnap.sys Thu Nov 02 02:52:11 2006 (4549B1BB)
84c7d000 84ce7000 ksecdd ksecdd.sys Thu Nov 02 02:43:45 2006 (4549AFC1)
84ce7000 84def000 Ntfs Ntfs.sys Thu Nov 02 02:31:39 2006 (4549ACEB)
84def000 84e28000 NETIO NETIO.SYS Thu Nov 02 02:58:01 2006 (4549B319)
84e28000 84e53000 msrpc msrpc.sys Thu Nov 02 02:50:16 2006 (4549B148)
84e53000 84f57000 ndis ndis.sys Thu Nov 02 02:57:33 2006 (4549B2FD)
84f57000 84f67000 fileinfo fileinfo.sys Thu Nov 02 02:36:47 2006 (4549AE1F)
84f67000 84f98000 fltmgr fltmgr.sys Thu Nov 02 02:30:58 2006 (4549ACC2)
84f98000 84fb6000 ataport ataport.SYS Thu Nov 02 02:51:34 2006 (4549B196)
84fb6000 85000000 volmgrx volmgrx.sys Thu Nov 02 02:51:54 2006 (4549B1AA)
85008000 8500e380 HIDPARSE HIDPARSE.SYS Thu Nov 02 02:55:00 2006 (4549B264)
85026000 85034000 intelppm intelppm.sys Thu Nov 02 02:30:18 2006 (4549AC9A)
8507d000 8507df80 avgclean avgclean.sys Mon Aug 21 16:55:15 2006 (44EA39D3)
850a6000 850b5280 ohci1394 ohci1394.sys Thu Nov 02 02:55:16 2006 (4549B274)
850d6000 850e6000 HIDCLASS HIDCLASS.SYS Thu Nov 02 02:55:00 2006 (4549B264)
85146000 85156000 NDProxy NDProxy.SYS Thu Nov 02 02:58:08 2006 (4549B320)
851ea000 851f9000 raspppoe raspppoe.sys Thu Nov 02 02:58:12 2006 (4549B324)
851f9000 85202000 tunmp tunmp.sys Thu Nov 02 02:57:23 2006 (4549B2F3)
853b5000 853be000 crcdisk crcdisk.sys Thu Nov 02 02:52:27 2006 (4549B1CB)
853be000 853ce000 agp440 agp440.sys Thu Nov 02 02:35:06 2006 (4549ADBA)
853ce000 853ef000 CLASSPNP CLASSPNP.SYS Thu Nov 02 02:51:34 2006 (4549B196)
853ef000 85400000 disk disk.sys Thu Nov 02 02:51:40 2006 (4549B19C)
86009000 86014000 usbuhci usbuhci.sys Thu Nov 02 02:55:04 2006 (4549B268)
86014000 8601f000 tunnel tunnel.sys Thu Nov 02 02:57:29 2006 (4549B2F9)
86025000 86030000 tcpipreg tcpipreg.sys Thu Nov 02 02:57:46 2006 (4549B30A)
86030000 8603d000 watchdog watchdog.sys Thu Nov 02 02:37:44 2006 (4549AE58)
8604c000 86057000 kbdclass kbdclass.sys Thu Nov 02 02:51:09 2006 (4549B17D)
86057000 86064080 1394BUS 1394BUS.SYS Thu Nov 02 02:55:12 2006 (4549B270)
86065000 86073000 usbehci usbehci.sys Thu Nov 02 02:55:04 2006 (4549B268)
86073000 8608fc00 E1G60I32 E1G60I32.sys Thu Aug 03 15:30:03 2006 (44D26ADB)
86097000 8609e000 GEARAspiWDM GEARAspiWDM.sys Mon Aug 07 11:11:27 2006 (44D7743F)
860c8000 860cf000 Null Null.SYS Thu Nov 02 02:51:05 2006 (4549B179)
860cf000 860d6000 Beep Beep.SYS Thu Nov 02 02:51:03 2006 (4549B177)
8613f000 86148000 Fs_Rec Fs_Rec.SYS Thu Nov 02 02:30:47 2006 (4549ACB7)
86148000 86151000 rasacd rasacd.sys Thu Nov 02 02:58:13 2006 (4549B325)
86163000 8616c000 hidusb hidusb.sys Thu Nov 02 02:55:01 2006 (4549B265)
86187000 86190000 asyncmac asyncmac.sys Thu Nov 02 02:58:10 2006 (4549B322)
861ea000 861f5000 fdc fdc.sys Thu Nov 02 02:51:33 2006 (4549B195)
86225000 8622d000 RDPCDD RDPCDD.sys Thu Nov 02 03:02:01 2006 (4549B409)
8622d000 86235000 rdpencdd rdpencdd.sys Thu Nov 02 03:02:01 2006 (4549B409)
8625d000 86265000 mouhid mouhid.sys Thu Nov 02 02:51:12 2006 (4549B180)
86265000 8626d000 dump_atapi dump_atapi.sys Thu Nov 02 02:51:34 2006 (4549B196)
862c2000 862c3380 swenum swenum.sys Thu Nov 02 02:51:15 2006 (4549B183)
862de000 862df700 USBD USBD.SYS Thu Nov 02 02:55:00 2006 (4549B264)
8634c000 86350bc0 avgmfx86 avgmfx86.sys Tue Jan 30 08:09:48 2007 (45BF5FBC)
8635b000 8635f7e0 BrPar BrPar.sys Mon Jul 24 12:18:46 2000 (397C8886)
86360000 8636a000 ndisuio ndisuio.sys Thu Nov 02 02:57:22 2006 (4549B2F2)
8636a000 86374000 serenum serenum.sys Thu Nov 02 02:51:25 2006 (4549B18D)
86374000 8637e000 mssmbios mssmbios.sys Thu Nov 02 02:35:13 2006 (4549ADC1)
8637e000 86388000 flpydisk flpydisk.sys Thu Nov 02 02:51:32 2006 (4549B194)
86388000 86392000 nsiproxy nsiproxy.sys Thu Nov 02 02:57:30 2006 (4549B2FA)
86392000 8639c000 secdrv secdrv.SYS Wed Sep 13 07:18:32 2006 (45080528)
863b0000 863ba000 Dxapi Dxapi.sys Thu Nov 02 02:38:17 2006 (4549AE79)
863ba000 863c4000 usbprint usbprint.sys Thu Nov 02 03:14:58 2006 (4549B712)
88005000 88010000 mouclass mouclass.sys Thu Nov 02 02:51:09 2006 (4549B17D)
88010000 8801b000 ndistapi ndistapi.sys Thu Nov 02 02:58:07 2006 (4549B31F)
8801b000 88032000 rasl2tp rasl2tp.sys Thu Nov 02 02:58:13 2006 (4549B325)
88032000 8803d000 TDI TDI.SYS Thu Nov 02 02:58:46 2006 (4549B346)
8803d000 88068000 msiscsi msiscsi.sys Thu Nov 02 02:52:40 2006 (4549B1D8)
88068000 880c7e00 senfilt senfilt.sys Tue Mar 01 09:43:28 2005 (42249BB0)
880c8000 880e7380 aeaudio aeaudio.sys Fri Mar 04 19:53:09 2005 (42291F15)
880e8000 88112000 ks ks.sys Thu Nov 02 02:51:18 2006 (4549B186)
88112000 88137000 drmk drmk.sys Thu Nov 02 03:20:49 2006 (4549B871)
88137000 88164000 portcls portcls.sys Thu Nov 02 02:55:02 2006 (4549B266)
88164000 88199f40 smwdm smwdm.sys Mon Mar 28 08:19:36 2005 (42481278)
8819a000 881b2000 cdrom cdrom.sys Thu Nov 02 02:51:44 2006 (4549B1A0)
881b2000 881ca000 parport parport.sys Thu Nov 02 02:51:29 2006 (4549B191)
881ca000 881e4000 serial serial.sys Thu Nov 02 02:51:29 2006 (4549B191)
881e4000 881f7000 i8042prt i8042prt.sys Thu Nov 02 02:51:12 2006 (4549B180)
881f7000 88234000 USBPORT USBPORT.SYS Thu Nov 02 02:55:09 2006 (4549B26D)
88234000 88241000 umbus umbus.sys Thu Nov 02 02:55:24 2006 (4549B27C)
88241000 8824e000 crashdmp crashdmp.sys Thu Nov 02 02:51:36 2006 (4549B198)
8825b000 88268000 usbscan usbscan.sys Thu Nov 02 03:14:17 2006 (4549B6E9)
88304000 883a0000 dxgkrnl dxgkrnl.sys Thu Nov 02 02:38:46 2006 (4549AE96)
88827000 88832000 Msfs Msfs.SYS Thu Nov 02 02:30:56 2006 (4549ACC0)
88832000 8883d000 dump_dumpata dump_dumpata.sys Thu Nov 02 02:51:34 2006 (4549B196)
8883d000 88848000 point32k point32k.sys Wed Nov 08 00:02:38 2006 (4551810E)
888d7000 888e6000 termdd termdd.sys Thu Nov 02 03:02:00 2006 (4549B408)
888e6000 888f9000 raspptp raspptp.sys Thu Nov 02 02:58:14 2006 (4549B326)
888f9000 8891c000 ndiswan ndiswan.sys Thu Nov 02 02:58:13 2006 (4549B325)
8891c000 8895c000 storport storport.sys Thu Nov 02 02:51:45 2006 (4549B1A1)
8895c000 89000000 atikmdag atikmdag.sys Fri Feb 02 13:09:38 2007 (45C39A82)
89004000 89016000 USBSTOR USBSTOR.SYS Thu Nov 02 02:55:05 2006 (4549B269)
8910c000 89123000 dfsc dfsc.sys Thu Nov 02 02:31:04 2006 (4549ACC8)
89163000 8919e000 rdbss rdbss.sys Thu Nov 02 02:31:24 2006 (4549ACDC)
8919e000 891b1000 wanarp wanarp.sys Thu Nov 02 02:58:13 2006 (4549B325)
891b1000 891bf000 netbios netbios.sys Thu Nov 02 02:57:26 2006 (4549B2F6)
891bf000 891d5000 pacer pacer.sys Thu Nov 02 02:57:33 2006 (4549B2FD)
891d5000 89207000 netbt netbt.sys Thu Nov 02 02:57:18 2006 (4549B2EE)
89207000 8924e000 afd afd.sys Thu Nov 02 02:58:41 2006 (4549B341)
8924e000 89262000 smb smb.sys Thu Nov 02 02:57:10 2006 (4549B2E6)
89262000 89277000 tdx tdx.sys Thu Nov 02 02:57:34 2006 (4549B2FE)
89277000 89290000 fwpkclnt fwpkclnt.sys Thu Nov 02 02:57:26 2006 (4549B2F6)
89290000 89361000 tcpip tcpip.sys Thu Nov 02 02:58:31 2006 (4549B337)
89361000 8936f000 Npfs Npfs.SYS Thu Nov 02 02:30:57 2006 (4549ACC1)
8938f000 893b0000 VIDEOPRT VIDEOPRT.SYS Thu Nov 02 02:54:07 2006 (4549B22F)
893b0000 893bc000 vga vga.sys Thu Nov 02 02:53:56 2006 (4549B224)
893cc000 89400000 usbhub usbhub.sys Thu Nov 02 02:55:20 2006 (4549B278)
8d800000 8d809000 TSDDD TSDDD.dll Thu Nov 02 03:02:02 2006 (4549B40A)
8d810000 8d81e000 cdd cdd.dll Thu Nov 02 03:39:20 2006 (4549BCC8)
8da00000 8dbff000 win32k win32k.sys Thu Nov 02 02:38:58 2006 (4549AEA2)
8dc60000 8dc70000 lltdio lltdio.sys Thu Nov 02 02:56:48 2006 (4549B2D0)
8dde5000 8ddf4000 monitor monitor.sys Thu Nov 02 02:54:05 2006 (4549B22D)
8df79000 8df80000 parvdm parvdm.sys Thu Nov 02 02:51:23 2006 (4549B18B)
8dfe9000 8e000000 usbccgp usbccgp.sys Thu Nov 02 02:55:11 2006 (4549B26F)
8e4b7000 8e545000 spsys spsys.sys Wed Oct 25 16:43:28 2006 (453FE890)
8e6e5000 8e700000 luafv luafv.sys Thu Nov 02 02:33:07 2006 (4549AD43)
8f808000 8f81a000 mrxsmb20 mrxsmb20.sys Thu Nov 02 02:31:16 2006 (4549ACD4)
8f81a000 8f839000 mrxdav mrxdav.sys Thu Nov 02 02:31:24 2006 (4549ACDC)
8f839000 8f84d000 mpsdrv mpsdrv.sys Thu Nov 02 02:56:32 2006 (4549B2C0)
8f84d000 8f866000 bowser bowser.sys Thu Nov 02 02:31:11 2006 (4549ACCF)
8f8be000 8f8d9000 srvnet srvnet.sys Thu Nov 02 02:31:43 2006 (4549ACEF)
8f919000 8f97f000 HTTP HTTP.sys Thu Nov 02 02:57:06 2006 (4549B2E2)
8fa22000 8fa35000 rspndr rspndr.sys Thu Nov 02 02:56:48 2006 (4549B2D0)
8fa35000 8fa60000 nwifi nwifi.sys Thu Nov 02 02:55:41 2006 (4549B28D)
8fa69000 8faa2000 mrxsmb10 mrxsmb10.sys Thu Nov 02 02:31:25 2006 (4549ACDD)
8faa2000 8fac0000 mrxsmb mrxsmb.sys Thu Nov 02 02:31:20 2006 (4549ACD8)
8fb4a000 8fb60000 cdfs cdfs.sys Thu Nov 02 02:30:50 2006 (4549ACBA)
90d02000 90de0000 peauth peauth.sys Mon Oct 23 02:55:32 2006 (453C8384)
90e20000 90e32000 ipfltdrv ipfltdrv.sys Thu Nov 02 02:58:04 2006 (4549B31C)
90f90000 90fdc000 srv srv.sys Thu Nov 02 02:31:55 2006 (4549ACFB)
90fdc000 91000000 srv2 srv2.sys Thu Nov 02 02:31:46 2006 (4549ACF2)
93229000 9323b000 WUDFPf WUDFPf.sys Thu Nov 02 02:54:36 2006 (4549B24C)
9323b000 9324f280 WUDFRd WUDFRd.sys Thu Nov 02 02:54:51 2006 (4549B25B)
98238000 98260000 fastfat fastfat.SYS Thu Nov 02 02:30:49 2006 (4549ACB9)

Unloaded modules:
8e7a8000 8e7b0000 drmkaud.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
85019000 85026000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
86025000 86030000 dump_ataport
Timestamp: unavailable (00000000)
Checksum: 00000000
86275000 8627d000 dump_atapi.s
Timestamp: unavailable (00000000)
Checksum: 00000000
Closing open log file c:\debuglog.txt

 

While waiting for someone who knows a bit more about these errors - I'd suspect it's one (or more) of these 5 things (in no particular order):

1) corruption of Windows
2) hard drive drivers
3) video drivers
4) directx corruption
5) malware

It's futile to try and fix an infected computer - so the first step would be to run another scanner to double check your current protection levels. Try this one (requires IE): http://safety.live.com It will give an ERROR when you try to launch the Full Service Scan - accept the dialog to use the beta scan of the LiveCare scanner and let it scan your system (I don't have a direct link to the beta). Once you're sure it's clean you can move on.

Next, I'd uninstall your video drivers, and reinstall the latest available WHQL certified version from the ATI website ( http://ati.amd.com/support/driver.html )

Next, I'd try updating your DirectX runtimes with this download: http://www.microsoft.com/downloads/...0c-5e44-4864-93cd-464ef59da050&DisplayLang=en

Then it's either the hard drive, or the Windows corruption issue - but I'll leave that until someone else has a look at your logs.