Help: infostealer.gamepass

Hi, there

My Nortonantivirus caught a virus in my pc last night. I tried to remove it, but it doesn't work. when the pc is re-started, it is disable my Norton Antivirus. I used ewido-antspy as well. unfornately, it doesn't work.

Please help me out!!.

Many thanks in advance!



Logfile of HijackThis v1.99.1
Scan saved at 12:44:00 AM, on 3/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\VM_STI.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HijackThis.exe

R3 - URLSearchHook: Yahoo! μ?o?ì? - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\MYAPPL~1\FlashGet\jccatch.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE VIMICRO USB PC Camera
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [mppds] C:\WINDOWS\mppds.exe
O4 - HKLM\..\Run: [msccrt] C:\WINDOWS\msccrt.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - Startup: 汉王简中文输入引擎.lnk = C:\HanWJ\HWJ.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\Myapplications\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\Myapplications\FlashGet\jc_link.htm
O8 - Extra context menu item: 用比特精灵下载(&B) - C:\Program Files\BitSpirit\bsurl.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\MYAPPL~1\FlashGet\JetCar.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\MYAPPL~1\FlashGet\JetCar.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.inf...W/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1124943743126
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) -
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{55FE8ECC-EFB0-49FF-8FA7-067EDAD7FC76}: NameServer = 67.69.184.227 67.69.184.163
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: 8783C4C4 - Unknown owner - C:\WINDOWS\system32\8783C4C4.EXE (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Unknown owner - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe (file missing)

 

Hi yogafish
Welcome to windowsbbs.

You need to change passwords on any web sites you use a password, from a non-infected computer, this is why it is called "infostealer ".

Are you comfortable using Regedit? (Deleting something from the registry)

Also Please submit a couple files for scanning.

Jotti File Submission:

• Please go to Jotti's malware scan
  
• Copy and paste the following file path into the "File to upload & scan "box on the top of the page:
  
  • C:\HanWJ\HWJ.exe
• Click on the submit button
  
• Please post the results in your next reply.

Also do the same for this file.
C:\WINDOWS\system32\8783C4C4.EXE

Also please give me a uninstall list.

To get an Uninstall List from HijackThis:

• Open HijackThis, click Config, click Misc Tools
• Click "Open Uninstall Manager "
• Click "Save List" (generates uninstall_list.txt)
• Click Save, copy and paste the results in your next post.

Please post the Jotti results on those two files, the uninstall list and answer my question on using regedit.

Thanks
Geri

 

Hey, Geri

Really appreciate your help. Here is scanning result for HWJ.exe

• C:\HanWJ\HWJ.exe

Scan taken on 31 Mar 2007 06:51:19 (GMT)
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
F-Secure Anti-Virus Found nothing
Fortinet Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
Panda Antivirus Found nothing
Rising Antivirus Found nothing
VirusBuster Found nothing
VBA32 Found nothing


Also do the same for this file.
C:\WINDOWS\system32\8783C4C4.EXE
The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file


Also please give me a uninstall list.

Here is the Uninstall list.

±Ã¨Ã¬???áé v3.2.2.122 ?yê?°?
Ad-Aware SE Personal
Adobe Flash Player 9 ActiveX
Adobe Reader 7.0.8
Adobe Reader Chinese Simplified Fonts
Alcatel SpeedTouch USB Software
DivX Codec
DivX Player
ewido anti-spyware 4.0
FlashGet(JetCar)
HijackThis 1.99.1
iPod for Windows 2005-03-23
IPTV-Plugins 4.0.3 °?
iTunes
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment, SE v1.4.2
Java Web Start
LiveUpdate 2.0 (Symantec Corporation)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Data Access Components KB870669
Microsoft Office 2000 SR-1 Premium
ML-1200 Series
MSN Messenger 7.0
Norton AntiVirus Corporate Edition
NVIDIA Display Driver
Picasa 2
PPLive 1.5.43
QQ2003III
QuickTime
RealPlayer
RealProducer Plus 8.5
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929969)
Skype 2.0
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB929338)
Update for Windows XP (KB931836)
Winamp (remove only)
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinRAR ?1?????t1üàí?÷
WinZip
Yahoo! Internet Mail
Yahoo! Messenger

And I am okay with Regedit.

Thanks a lot.

 

Hi

Please download the Killbox by Option^Explicit.

Note: In the event you already have Killbox, this is a new version that I need you to download.
Save it to your desktop.


Now, we need to backup your registry:
Please go to Start > Run
Paste in the following line:

• regedit /e c:\registrybackup.reg

Click OK.
It won't appear to be doing anything, that's normal.
Your mouse pointer may turn to an hour glass for a minute.
Please continue when it no longer has the hour glass.


1. Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
2. In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>
Windows>CurrentVersion>Run
3. In the right panel, locate and delete the entries(If present):
mppds = "C:\Windows\mppds.exe "
msccrt = "C:\WINDOWS\msccrt.exe "
4. Close Registry Editor.

• Please double-click Killbox.exe to run it.
• Select:
  • Delete on Reboot
  • then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
  
  C:\WINDOWS\mppds.exe
  C:\WINDOWS\msccrt.exe
  C:\WINDOWS\system32\8783C4C4.EXE
  
  
• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
  
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).

If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.

Please post a new HJT log.
Geri

 

Hey, Geri

thanks for replying. I follow the instruction you gave me.

there is not PendingFileRenameOperations prompt.

However, when I reboot my pc, the norton show the same message as before. The virus still there.

I re-run hijacthis and here is the new log.

Logfile of HijackThis v1.99.1
Scan saved at 12:16:04 PM, on 3/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\VM_STI.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\NavNT\vptray.exe
C:\HanWJ\HWJ.exe
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HijackThis.exe

R3 - URLSearchHook: Yahoo! μ?o?ì? - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\MYAPPL~1\FlashGet\jccatch.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE VIMICRO USB PC Camera
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - Startup: 汉王简中文输入引擎.lnk = C:\HanWJ\HWJ.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\Myapplications\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\Myapplications\FlashGet\jc_link.htm
O8 - Extra context menu item: 用比特精灵下载(&B) - C:\Program Files\BitSpirit\bsurl.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\MYAPPL~1\FlashGet\JetCar.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\MYAPPL~1\FlashGet\JetCar.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.inf...W/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1124943743126
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) -
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: 8783C4C4 - Unknown owner - C:\WINDOWS\system32\8783C4C4.EXE (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Unknown owner - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe (file missing)

please help. Thanks.

 

Hi
OK, let's get another scan.

Please RIGHT-CLICK HERE and Save As (in IE it's "Save Target As ", in FF it's "Save Link As ") to download Silent Runners.

• Save it to the desktop.
• Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
• You will receive a prompt:
  • Do you want to skip supplementary searches?
    click NO
• If you receive an error just click OK and double-click it to run it again - sometimes it won't run as it's supposed to the first time but will in subsequent runs.
• You will see a text file appear on the desktop - it's not done, let it run (it won't appear to be doing anything!)
• Once you receive the prompt All Done!, open the text file on the desktop, copy that entire log, and paste it here.

*NOTE* If you receive any warning message about scripts, please choose to allow the script to run.

Geri

 

Geri, Here is the text file I got. thanks.


"Silent Runners.vbs ", revision R50, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++} "


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\
"66" = "C:\SysDayN6\svchost.exe" [null data]
"333" = "C:\Syswm1i\svchost.exe" [null data]
"4" = "C:\SysWsj7\svchost.exe" [null data]

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"updateMgr" = " "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1" [ "Adobe Systems Incorporated"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"NvCplDaemon" = "RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup" [MS]
"BigDogPath" = "C:\WINDOWS\VM_STI.EXE VIMICRO USB PC Camera" [ "BIGDOG"]
"SunJavaUpdateSched" = "C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" [ "Sun Microsystems, Inc."]
"vptray" = "C:\Program Files\NavNT\vptray.exe" [ "Symantec Corporation"]
"QuickTime Task" = " "C:\Program Files\QuickTime\qttask.exe" -atboottime" [ "Apple Computer, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF Reader Link Helper "
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll" [ "Adobe Systems Incorporated"]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class "
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll" [ "Sun Microsystems, Inc."]
{A5366673-E8CA-11D3-9CD9-0090271D075B}\(Default) = (no title provided)
-> {HKLM...CLSID} = "IeCatch2 Class "
\InProcServer32\(Default) = "C:\PROGRA~1\MYAPPL~1\FlashGet\jccatch.dll" [ "Amaze Soft"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension "
-> {HKLM...CLSID} = "Display Panning CPL Extension "
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext "
-> {HKLM...CLSID} = "HyperTerminal Icon Ext "
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" [ "Hilgraeve, Inc."]
"{1CDB2949-8F65-4355-8456-263E7C208A5D}" = "Desktop Explorer "
-> {HKLM...CLSID} = "Desktop Explorer "
\InProcServer32\(Default) = "C:\WINDOWS\System32\nvshell.dll" [ "NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}" = "Desktop Explorer Menu "
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\WINDOWS\System32\nvshell.dll" [ "NVIDIA Corporation"]
"{E0D79304-84BE-11CE-9641-444553540000}" = "WinZip "
-> {HKLM...CLSID} = "WinZip "
\InProcServer32\(Default) = "C:\PROGRA~1\WinZip\WZSHLSTB.DLL" [ "WinZip Computing, Inc."]
"{E0D79305-84BE-11CE-9641-444553540000}" = "WinZip "
-> {HKLM...CLSID} = "WinZip "
\InProcServer32\(Default) = "C:\PROGRA~1\WinZip\WZSHLSTB.DLL" [ "WinZip Computing, Inc."]
"{E0D79306-84BE-11CE-9641-444553540000}" = "WinZip "
-> {HKLM...CLSID} = "WinZip "
\InProcServer32\(Default) = "C:\PROGRA~1\WinZip\WZSHLSTB.DLL" [ "WinZip Computing, Inc."]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension "
-> {HKLM...CLSID} = "WinRAR "
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{BDA77241-42F6-11d0-85E2-00AA001FE28C}" = "LDVP Shell Extensions "
-> {HKLM...CLSID} = "VpshellEx Class "
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" [ "Symantec Corporation"]
"{59850401-6664-101B-B21C-00AA004BA90B}" = "Microsoft Office Binder Unbind "
-> {HKLM...CLSID} = "Microsoft Office Binder Unbind "
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\Office\1033\UNBIND.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler "
-> {HKLM...CLSID} = "Outlook File Icon Extension "
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\Office\OLKFSTUB.DLL" [MS]
"{5464D816-CF16-4784-B9F3-75C0DB52B499}" = "Yahoo! Mail "
-> {HKLM...CLSID} = "YMailShellExt Class "
\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi.dll" [ "Yahoo! Inc."]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player "
-> {HKLM...CLSID} = "RealOne Player Context Menu Class "
\InProcServer32\(Default) = "C:\Program Files\Myapplications\Replayer\rpshell.dll" [ "RealNetworks, Inc."]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu "
-> {HKLM...CLSID} = "Portable Media Devices Menu "
\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes "
-> {HKLM...CLSID} = "iTunes "
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" [ "Apple Computer, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<<!>> "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}" = "ewido anti-spyware 4.0 "
-> {HKLM...CLSID} = "CShellExecuteHookImpl Object "
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\shellexecutehook.dll" [ "Anti-Malware Development a.s."]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> NavLogon\DLLName = "C:\WINDOWS\system32\NavLogon.dll" [null data]

HKLM\Software\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info "
-> {HKLM...CLSID} = "PDF Shell Extension "
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" [ "Adobe Systems, Inc."]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
ewido anti-spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920} "
-> {HKLM...CLSID} = "CContextScan Object "
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\context.dll" [ "Anti-Malware Development a.s."]
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C} "
-> {HKLM...CLSID} = "VpshellEx Class "
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" [ "Symantec Corporation"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA} "
-> {HKLM...CLSID} = "WinRAR "
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000} "
-> {HKLM...CLSID} = "WinZip "
\InProcServer32\(Default) = "C:\PROGRA~1\WinZip\WZSHLSTB.DLL" [ "WinZip Computing, Inc."]
Yahoo! Mail\(Default) = "{5464D816-CF16-4784-B9F3-75C0DB52B499} "
-> {HKLM...CLSID} = "YMailShellExt Class "
\InProcServer32\(Default) = "C:\PROGRA~1\Yahoo!\Common\ymmapi.dll" [ "Yahoo! Inc."]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido anti-spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920} "
-> {HKLM...CLSID} = "CContextScan Object "
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\context.dll" [ "Anti-Malware Development a.s."]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA} "
-> {HKLM...CLSID} = "WinRAR "
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000} "
-> {HKLM...CLSID} = "WinZip "
\InProcServer32\(Default) = "C:\PROGRA~1\WinZip\WZSHLSTB.DLL" [ "WinZip Computing, Inc."]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
LDVPMenu\(Default) = "{BDA77241-42F6-11d0-85E2-00AA001FE28C} "
-> {HKLM...CLSID} = "VpshellEx Class "
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" [ "Symantec Corporation"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA} "
-> {HKLM...CLSID} = "WinRAR "
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
WinZip\(Default) = "{E0D79304-84BE-11CE-9641-444553540000} "
-> {HKLM...CLSID} = "WinZip "
\InProcServer32\(Default) = "C:\PROGRA~1\WinZip\WZSHLSTB.DLL" [ "WinZip Computing, Inc."]


Group Policies {GPedit.msc branch and setting}:
-----------------------------------------------

Note: detected settings may not have any effect.

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System\

"DisableRegistryTools" = (REG_DWORD) hex:0x00000000
{User Configuration|Administrative Templates|System|
Prevent access to registry editing tools}

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\

"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Devices: Allow undock without having to log on}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Wallpaper1.bmp "

Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\WINDOWS\ACD Wallpaper.cmp "


Startup items in "Wenwen Guo" & "All Users" startup folders:
------------------------------------------------------------

C:\Documents and Settings\Wenwen Guo\Start Menu\Programs\Startup
"汉王简中文输入引擎" -> shortcut to: "C:\HanWJ\HWJ.exe" [ "JIANG"]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office\OSA9.EXE -b -l" [MS]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000004\LibraryPath = "%SystemRoot%\System32\nwprovau.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 41
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{C047B852-BB34-4A69-B971-C88A2EA77D4B} "
-> {HKLM...CLSID} = "SuperBar "
\InProcServer32\(Default) = "C:\Program Files\_SUPERBAR\_SUPERBAR.dll" [file not found]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console "
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} "
-> {HKCU...CLSID} = "Java Plug-in "
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll" [ "Sun Microsystems, Inc."]
-> {HKLM...CLSID} = "Java Plug-in 1.5.0_06 "
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll" [ "Sun Microsystems, Inc."]

{D6E814A0-E0C5-11D4-8D29-0050BA6940E3}\
"ButtonText" = "FlashGet "
"MenuText" = "&FlashGet "
"Exec" = "C:\PROGRA~1\MYAPPL~1\FlashGet\JetCar.exe" [ "Amaze Soft"]

{E5D12C4E-7B4F-11D3-B5C9-0050045C3C96}\
"ButtonText" = "Yahoo! Messenger "
"MenuText" = "Yahoo! Messenger "
"Exec" = "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" [ "Yahoo! Inc."]

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger "
"MenuText" = "Windows Messenger "
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

DefWatch, DefWatch, " "C:\Program Files\NavNT\defwatch.exe" " [ "Symantec Corporation"]
ewido anti-spyware 4.0 guard, ewido anti-spyware 4.0 guard, "C:\Program Files\ewido anti-spyware 4.0\guard.exe" [ "Anti-Malware Development a.s."]
IPv6 Helper Service, 6to4, "C:\WINDOWS\System32\svchost.exe -k netsvcs" { "C:\WINDOWS\System32\6to4svc.dll" [MS]}
Norton AntiVirus Client, Norton AntiVirus Server, " "C:\Program Files\NavNT\rtvscan.exe" " [ "Symantec Corporation"]
NVIDIA Display Driver Service, NVSvc, "C:\WINDOWS\System32\nvsvc32.exe" [ "NVIDIA Corporation"]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\System32\wdfmgr.exe" [MS]


----------
<<!>>: Suspicious data at a malware launch point.

+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points, use the -supp parameter or answer "No" at the
first message box and "Yes" at the second message box.
---------- (total run time: 83 seconds, including 18 seconds for message boxes)

 

Hi

Please Enable the 'Show Hidden Folders' option, like this:
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.

Reboot into safe mode.
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Using Windows Explorer (to get there right-click your Start button and go to "Explore "), please delete these folders (if present):

C:\SysDayN6
C:\Syswm1i
C:\SysWsj7

Reboot you computer to normal windows.

Run silent runners again and post the new log.

Thanks
Geri

 

Geri,

It looks work. There is no message anymore.

Thank you a million for your help.

Here is new text file.

Have a great weekend.


"Silent Runners.vbs ", revision R50, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++} "


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\
"66" = "C:\SysDayN6\svchost.exe" [file not found]
"333" = "C:\Syswm1i\svchost.exe" [file not found]
"4" = "C:\SysWsj7\svchost.exe" [file not found]

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"updateMgr" = " "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1" [ "Adobe Systems Incorporated"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"NvCplDaemon" = "RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup" [MS]
"BigDogPath" = "C:\WINDOWS\VM_STI.EXE VIMICRO USB PC Camera" [ "BIGDOG"]
"SunJavaUpdateSched" = "C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" [ "Sun Microsystems, Inc."]
"vptray" = "C:\Program Files\NavNT\vptray.exe" [ "Symantec Corporation"]
"QuickTime Task" = " "C:\Program Files\QuickTime\qttask.exe" -atboottime" [ "Apple Computer, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF Reader Link Helper "
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll" [ "Adobe Systems Incorporated"]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class "
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll" [ "Sun Microsystems, Inc."]
{A5366673-E8CA-11D3-9CD9-0090271D075B}\(Default) = (no title provided)
-> {HKLM...CLSID} = "IeCatch2 Class "
\InProcServer32\(Default) = "C:\PROGRA~1\MYAPPL~1\FlashGet\jccatch.dll" [ "Amaze Soft"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension "
-> {HKLM...CLSID} = "Display Panning CPL Extension "
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext "
-> {HKLM...CLSID} = "HyperTerminal Icon Ext "
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" [ "Hilgraeve, Inc."]

 

Hi
Good to hear that it's gone.

You can delete any tools you were asked to download, (Silent Runners, KillBox)There will be newer versions if ever needed again any way

Enable hiden folders earlier, we need to undo this.
To reenable the 'Show Hidden Folders' option,
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading unselect Show hidden files and folders.
Check the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.

We have just a few more things to do, mostly maintenance and then our recommendations:

Delete all your cookies, and empty your recycle bin. But remember, by deleting your cookies, you will have to re-enter any passwords and log-in info for any sites you are usually required to do so with.

This would also be a good time to set a new system restore point for your machine.
Set New System Restore Point. Do not do this unless there are no other user accounts to be diagnosed.

Also, as you are an XP user, if there are any other accounts on this machine, they too, must be cleaned with AdAware, Spybot S&D, then HJT. Not all infections are global, nor are all the HJT fixes global. You can post each user account here into this thread, but please, do only one at a time to avoid confusion. It is very rare that anything significant is ever found.

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

1. Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
   
   
2. AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
   
   
3. SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
   
   
4. SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
   
   
5. IE-SpyAd - puts over 23,000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all,
   and MVPS Hosts File will accomplish a similar tactic and provide another layer of protection.
   
   
6. Install WinPatrol to prevent unknown applications from being inserted to start up on your machine
   
   Now just because you have security apps installed, they are useless unless updated regularly.
   
   
7. Another thing I would suggest, is to install SiteAdvisor. It gives sites a few different 'ratings' and while not fool proof, a good additional layer of information about many sites.
   
   
8. ATF Cleaner by Atribune.
   This program is for XP and Windows 2000 only, Cleans out temporary files all the garbage you collect while surfing the web.
   
   
9. Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
   
   
10. Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
    
11. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

Surf Safely
Geri

 

Geri,

Thank you very much for your advice.

very much appreciate your help.

 

Hi yogafish

Glad to help out.

Geri