xp freezes, restarts, but restarts unsuccessfully...

Deanna:
No problem - please understand, my lengthy post was just to explain my thinking to BillyBob because he made a good point about the printer and the network connection even though I thought it was a little pre-mature to start disconnecting and isolating everything. Don't interpret what I said as any kind of criticism towards you. What I was trying to do was "read between the lines" and explain that reading technique.

Since you can get into safe mode, my next advice would be to run CHKDSK /R from a command prompt. Go to Run and type CMD then at the flashing cursor, type CHKDSK /R and note the space between the K and the /. Lets also wait for Charlesvar to get back and confirm.

My thinking for the benefit of all participants here is to try this and if unsuccessful run a FIXBOOT from the repair console and if still unsuccessful, consider a repair installation. We also haven't looked at re-sizing the system restore folder to see if we can bring this back to life and we haven't looked at items running at startup using Mike Lin's StartupCPL. I only mention this stuff now because if we aren't careful, Deanna is going to get hit with everything under the kitchen sink coming from all different directions. If there is any disagreement lets get it out in the open. Please be patient Deanna, I'm just trying to avoid your getting pulled in too many different directions.

Regards,

 

mattman, i looked at 'add or remove programs' and i found that xp had updated on feb 17 but i didn't remove anything... could that be my problem, and if so, how do i go about resolving the issue?

 

sdeannas, my suggestion was as much aimed at Rockster2U, Charlesvar and the others. They will take those into consideration. You can come back to my suggestions later if you still seem to be stuck.

Rockster2U wants to check some areas, so follow those.

Feb 17 was a while ago, the update may or may not be a factor.

Do Rockster's tests and let him know the results.

I will follow what's happening.

Matt

 

Rockster2U, i tried the command... pc says something to the effect of 'will run once system is rebooted.' when i reboot system, i have to go through the entire episode i am dealing with again, and nothing takes place once i choose 'safe mode with networking'.

 

Hi sdeannas,

Can you get into safe mode? Forget "with networking ".

You can try running chkdsk another way:

In safe mode: click My Computer > right click on the C drive > properties > Tools > Error checking > Check now > in the dialog box > tick both check disk options.

Regards - Charles

 

hey Charles, i went to my pc, rt clicked on C:, properties, tools, checked both boxes, and then start but i received 'The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule this disk check to occur the next time you restart the pc?'


i don't know what to do, when i restart pc it doesn't start like it should... now what? :O

 

it won't run check untill restart. it takes several min. depending on disc size

 

Hi sdeannas,

Ok, see if you can get into the event viewer:

Right click on My Computer, then Manage.

On the left you will see Event Viewer. Expand that (click on the plus sign).

Then click on System. See if there are any errors being logged by the system when the problem occurs.

Right clicking on a line and then clicking on Properties will give you a window with more info concerning that line.

You'll see in the top section right below the down arrow, a text graphic sysmbol. Clicking on that will place the error info text into your clipboard (memory).

Bring up Notepad and right click and paste, that will transfer it to Notepad. You can then paste the text into your next post here.

May give us a clue as to what's going on.

I think the next step may be a repair of the installation. In order to do that, need the XP OS disc. Not a restore to factory settings which most OEM's ship with the system nowadays.

Regards - Charles

 

I don't know what machine you are working on. my new (oct 06) hp media center has software repair wizard.

 

Dytrog, what do you mean 'what machine i am working on'?

the pc i am trying to fix has win xp/ home edition/ version 2002/ sp2.

 

I cannot get into event viewer:

When I right click on My Computer, there is no Manage option.

false alarm... sorry, i found the Manage option and i am working on it now...


and there are many errors on this page, but errors start on 2/3/07 and go through 3/5/07.

 

all i meant was some makes hp- dell -- have diff. things loaded. as a feature. i have the help and tools. it has some programs listed that i can restore with out doing to factory. restore. i don't know if that is a HP. or windows 05 thing.

 

Just check if you may need to make the "safe mode" selection to get it to run.

Matt

 

Hello sdeannas,

Another way around not being able to run chkdsk:

Find your HD manufacturer and download/run their HD diagnostic tool.

http://www.tacktech.com/display.cfm?ttid=287

Regards - Charles

 

I am back with more of my wild ideas.

Doesn't the above say that there is a possibility of the other machine accessing something on the machine in question ?

Or even maybe a running program ?

For the lack of something to do and maybe stur up other ideas I will put a $10bet on an interaction between machines.

BillyBob

 

Error, sorry.

 

ok, i tried what Charlesvar said, about going to manage and copying all the errors to notepad... one problem, now when i try to post them, i receive 'message is too large'.

charles, should i post as many as i can on one post, and keep doing that until i have posted them all, or what??? please inform me on how to show the errors... thanks.

 

Could you post what seems like repitative errors? I posted instructions on how to.

Did you run the HD diags from the HD manufacturer?

We need to have some indication of what kind of error(s) this is - hardware or software.

Regards - Charles

 

No, not a whole lot of them. Just enough to see what kind of errors there are.

Charles

 

here are only a few of the errors i found...

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 3/5/2007
Time: 6:07:34 PM
User: NA
Computer:
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service StiSvc with arguments " " in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 3/5/2007
Time: 5:50:18 PM
User: NA
Computer:
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arguments " " in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 3/5/2007
Time: 5:48:42 PM
User: NA
Computer:
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service netman with arguments " " in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control

Manager
Event Category: None
Event ID: 7026
Date: 3/5/2007
Time: 5:48:30 PM
User: NA
Computer:
Description:
The following boot-start or system-start driver(s) failed to load:
AFD
eeCtrl
Fips
IPSec
MRxSmb
NetBIOS
NetBT
Processor
RasAcd
Rdbss
SAVRTPEL
SPBBCDrv
SYMTDI
Tcpip
Tcpip6
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control

Manager
Event Category: None
Event ID: 7001
Date: 3/5/2007
Time: 5:48:30 PM
User: NA
Computer:
Description:
The Simple TCP/IP Services service depends on the AFD service which failed to start because of the following error:
A device attached to the system is not functioning.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control

Manager
Event Category: None
Event ID: 7001
Date: 3/5/2007
Time: 5:48:30 PM
User: NA
Computer:
Description:
The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:
A device attached to the system is not functioning.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control

Manager
Event Category: None
Event ID: 7001
Date: 3/5/2007
Time: 5:48:30 PM
User: NA
Computer:
Description:
The IPv6 Helper Service service depends on the Microsoft IPv6 Protocol Driver service which failed to start because of the following error:
A device attached to the system is not functioning.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control

Manager
Event Category: None
Event ID: 7001
Date: 3/5/2007
Time: 5:48:30 PM
User: N/A
Computer:
Description:
The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error:
A device attached to the system is not functioning.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control

Manager
Event Category: None
Event ID: 7001
Date: 3/5/2007
Time: 5:48:30 PM
User: N/A
Computer:
Description:
The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
A device attached to the system is not functioning.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control

Manager
Event Category: None
Event ID: 7001
Date: 3/5/2007
Time: 5:48:30 PM
User: N/A
Computer:
Description:
The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error:
A device attached to the system is not functioning.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 3/5/2007
Time: 5:47:20 PM
User: NA
Computer:
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arguments " " in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control

Manager
Event Category: None
Event ID: 7026
Date: 3/5/2007
Time: 4:01:01 PM
User: N/A
Computer:
Description:
The following boot-start or system-start driver(s) failed to load:
eeCtrl
Fips
Processor
SAVRTPEL
SPBBCDrv
SYMTDI

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: Service Control

Manager
Event Category: None
Event ID: 7026
Date: 3/5/2007
Time: 4:01:01 PM
User: N/A
Computer:
Description:
The following boot-start or system-start driver(s) failed to load:
eeCtrl
Fips
Processor
SAVRTPEL
SPBBCDrv
SYMTDI

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 3/5/2007
Time: 3:58:03 PM
User: NA
Computer:
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arguments " " in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.