Unable to access 192.xxx.xxx.xxx Website through router

Thanks for your suggestion on contacting my ISP. So far it has been impossible to get through to anyone who knows anything. But I'll keep trying.

 

My ISP suggests that I try to connect directly to their server, rather than through a router, and see if I can then access www.adobe.com.

I have tried that before, but cannot get the connection to work. If I hook the LAN cable that comes out of my DSL modem directly up to my computer, the computer cannot find the network connection.

Is there some trick to that that I am missing? I have tried turning the DSL modem off and then back on, and rebooting my computer. Do I need to change the network configuration?

 

Problem solved. After trying everything I could think of, I thought of one other thing -- how about upgrading the firmware in the router? Did that, and it worked.

I don't know if it was the newer firmware or just the rebooting of the router. Whatever it was, I can now access www.adobe.com on all the computers hooked up to the router.

Thanks for all the help. This one was a strange one.

 

Yes in deedie.

Well done for fixing it.