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Windows Explorer has encountered a problem and needs to close.

Discussion in 'Windows XP' started by piyammy, 2007/02/20.

  1. 2007/02/20
    piyammy

    piyammy Inactive Thread Starter

    Joined:
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    "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. "

    I am Constantly recieving this message every time I start up my computer is it never goes away. I can not copy & paste files or access My Computer or my Control Panel In Normal or Safe Mode without my computer going blank (onnly showing my desktop background) and then going back to my desktop and shuting down all windows that where open.

    The problem started when my laptop frooze for some reason and wouldn't restart so i used my Windows XP Home Edition from my Dell Desktop on the Laptops Windows XP Professional and after I did a Windows Repair which didn't even completely finish, the computer finally started up and then I had this problem.I Have Googled The Hell Out Of This Topic With No Answers.

    Programs Tried Are:
    Nortons Anti-Virus
    Registry Fix
    RegCure &
    Ad-Aware SE Personal


    Here Is The Error Infomation

    Here Is The HijackThis Information

    Please Help
     
  2. 2007/02/20
    TeMerc

    TeMerc Inactive Alumni

    Joined:
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    Hello and welcome to WindowsBBS Forums.

    Please follow these instructions, exactly, for proper HJT installation. Please place HJT into ITS OWN PERMANANT FOLDER. It must not be installed on the desktop nor in any temp folders.

    You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT. Move HijackThis.exe into this folder (C:\HJT\HijackThis.exe). When you run HijackThis.exe from C:\HJT folder and have it "Fixed checked" it will create a backup file of modifications to use if restore is necessary which is easily accessible.

    I have looked over your log and have not found anything to indicate any problems.

    Have you tried any online scanners to help eliminate malware? Try these:
    Panda ActiveScan
    • Click the [Scan your PC] button. ( You may have to disable any pop up blockers)
    • Then press the green [Check Now] button.
    • Enter your country and state along with a valid email address.
    • Allow the ActiveX install, it may be a few minutes for all components. (For XP SP 2 watch for the yellow bar at the top of IE)
    • Once installation is complete you will need to select a device to scan. Please select 'My Computer' and the scan will begin.
    • Once the scan is done, click the 'See report' button, then the 'save report' button. Be sure to save the log file created in a place easy for you to find.


    KAV SCAN
    Kaspersky Online Scanner

    Click on Kaspersky Online Scanner icon.
    Accept the Kaspersky agreement and the program will load.
    You will then be prompted to install an ActiveX component from Kaspersky, click Yes

    The program will then begin downloading the latest definition files. This will take a good while, even with hi-speed Internet access.
    Once the files have been downloaded click on Next

    Now click on [Scan Settings] button.
    In the scan settings make sure that the following are selected:
    • Scan using the following Anti-Virus database:
    • Extended (if available otherwise Standard)
    • Scan Options:
      Scan Archives
      Scan Mail Bases
    Click OK

    Now under the Please select a target to scan:
    Select My Computer

    The program will begin the scanning process.
    The scan will take a while so be patient and let it run.
    Once the scan is complete it will display if your system has been infected.
    Then click on the [Save as Text] button
    Save the file to your desktop.

    Copy and paste that information in your next post for me to review.
     

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